Vodafone X - €20 Prepay Offers

Quackster · 12-09-2019 3:02pm

Royale with Cheese wrote: »

I switched to this last week from Vodafone bill pay and now my mobile hotspot no longer works. I use that all the time so this is pretty useless for me without it. I tried calling Vodafone about it but can't seem to actually get through to anyone, I just get talked at by a machine. From the little digging I did I found a couple of others with the same problem in 2018 who suggested that tethering isn't supported on Vodafone payg anymore. Does tethering work for anyone on this thread? Without it I'll be going back to bill pay or just leaving Vodafone shortly.

PAYG tethering works but you have to use the standard live.vodafone.com APN. It sounds like your phone may be set up to use the hs.voafone.ie APN for tethering, which costs 19c/MB and doesn't use any data allowance you may have (except mobile broadband allowances).

You need to delete this APN from your phone and see if it works then. Unfortunately, some phones won't allow you to delete it though and in that case you're stuck.

OmegaGene · 12-09-2019 3:17pm

My iPhone works fine as a hotspot on this

Kenny Logins · 12-09-2019 4:22pm

Royale with Cheese wrote: »

I switched to this last week from Vodafone bill pay and now my mobile hotspot no longer works. I use that all the time so this is pretty useless for me without it. I tried calling Vodafone about it but can't seem to actually get through to anyone, I just get talked at by a machine. From the little digging I did I found a couple of others with the same problem in 2018 who suggested that tethering isn't supported on Vodafone payg anymore. Does tethering work for anyone on this thread? Without it I'll be going back to bill pay or just leaving Vodafone shortly.

What phone? Newer Android phones have locked APNs and you need to modify it to allow deletion of the HS APN which does not take data from your allowance but bills you instead.

paddyirish23 · 12-09-2019 6:57pm

Is this offer now available to anyone?

Slippin Jimmy · 12-09-2019 7:07pm

paddyirish23 wrote: »

Is this offer now available to anyone?

I signed up as a "student", but it looks to be unavailable on their website.

Rock Paper Scissors · 12-09-2019 7:13pm

Alright lads

Does anyone know if we can use our vodafone data roaming allowance in lanzarote?

I can't find the information on their website

Ten Pin · 12-09-2019 7:14pm

Details of X here..
https://n.vodafone.ie/shop/pay-as-you-go-plans/vodafone-x.html

All allowances are available while roaming in Europe, details here...
https://n.vodafone.ie/support/mobile/travelling-abroad.html

...and here...
http://www.vodafone.ie/roaming/rates-by-country/pay-as-you-go/

OmegaGene · 12-09-2019 7:41pm

Rock Paper Scissors wrote: »

Alright lads

Does anyone know if we can use our vodafone data roaming allowance in lanzarote?

I can't find the information on their website

I still have the page on my phone from when I was in the canaries recently

https://n.vodafone.ie/support/mobile/travelling-abroad.html

Rock Paper Scissors · 12-09-2019 7:51pm

OmegaGene wrote: »

I still have the page on my phone from when I was in the canaries recently

https://n.vodafone.ie/support/mobile/travelling-abroad.html

Thanks gene and others for your replies

I checked those Vodafone pages you guys linked to and every country under the sun is listed but not the canaries or lanzarote from what I can see.

Oh by the way omega gene, I used your monese referral code when signing up for monese so keep an eye in your monese account for a free €15

Just waiting on the card to arrive

podgeandrodge · 12-09-2019 8:08pm

Kenny Logins wrote: »

What phone? Newer Android phones have locked APNs and you need to modify it to allow deletion of the HS APN which does not take data from your allowance but bills you instead.

Modify how? Thanks.

Ten Pin · 12-09-2019 8:11pm

Canary Islands listed on this page (last on the list)...
https://n.vodafone.ie/support/mobile/travelling-abroad.html

OmegaGene · 12-09-2019 8:59pm

Rock Paper Scissors wrote: »

Thanks gene and others for your replies

I checked those Vodafone pages you guys linked to and every country under the sun is listed but not the canaries or lanzarote from what I can see.

Oh by the way omega gene, I used your monese referral code when signing up for monese so keep an eye in your monese account for a free €15

Just waiting on the card to arrive

Cheers man, pm sent there

Kenny Logins · 12-09-2019 9:14pm

podgeandrodge wrote: »

Modify how? Thanks.

I have looked for the link (in this thread) but the post has been deleted along with the rest of the VF support forums.

It was a very simple command sent via ADB over USB cable. I'll see if I can find it elsewhere.

Zurbaran · 12-09-2019 9:15pm

Rock Paper Scissors wrote: »

Thanks gene and others for your replies

I checked those Vodafone pages you guys linked to and every country under the sun is listed but not the canaries or lanzarote from what I can see.

Oh by the way omega gene, I used your monese referral code when signing up for monese so keep an eye in your monese account for a free €15

Just waiting on the card to arrive

Canaries are in Spain.

Kenny Logins · 12-09-2019 9:23pm

Kenny Logins wrote: »

I have looked for the link (in this thread) but the post has been deleted along with the rest of the VF support forums.

It was a very simple command sent via ADB over USB cable. I'll see if I can find it elsewhere.

Here you go -

https://forum.xda-developers.com/mi-a1/help/internet-hotspot-8-1-update-t3833265

Ten Pin · 12-09-2019 9:38pm

Slightly off topic, Ofcom (UK regulator) persuaded the UK networks to end tethering restrictions on mobile phones.
https://www.ispreview.co.uk/index.php/2018/10/three-uk-quietly-removes-tethering-caps-from-4g-mobile-plans.html

2 chances of Comreg doing anything similar here.

Quackster · 13-09-2019 12:20am

Kenny Logins wrote: »

Here you go -

https://forum.xda-developers.com/mi-a1/help/internet-hotspot-8-1-update-t3833265

They'd be best checking their APN settings first to see if the HS APN can be deleted there (assuming it's there in the first place).

dowtchaboy · 13-09-2019 12:35am

I have this X deal and the tethering works fine, but you MUST go in to the APNs and delete the ones that are NOT live.vodafone.com.

Vodafone told me that data usage on the phone itself is routed through live.vodafone.com, which has the 20G data deal but if you tether it tries to route the tethered data through hs.vodafone.ie, which is full per megabyte charge and will gobble up your credit in minutes.

Just delete the hs.vodafone.ie - that's all you have to do. It will then default to using the live.vodafone.com. It doesn't seem to matter if the mms.vodafone.net is there or not.

By the way the 3 APN's are stored in the SIM so if you screw up when deleting the APNs, just click on the three dots, top right, "reset to default", and the 3 APN's will be restored.

I have screwed it up a couple of times though - when I got a new phone, and later a replacement SIM, I forgot to delete the hs.vodafone.ie each time and wiped out €10 of credit each time!

Kenny Logins · 13-09-2019 9:18am

dowtchaboy wrote: »

Just delete the hs.vodafone.ie - that's all you have to do. It will then default to using the live.vodafone.com. It doesn't seem to matter if the mms.vodafone.net is there or not.

APNs can be locked since Android 8.1 so it depends on what version and phone you have.

RoYoBo · 13-09-2019 11:15am

dowtchaboy wrote: »

I have screwed it up a couple of times though - when I got a new phone, and later a replacement SIM, I forgot to delete the hs.vodafone.ie each time and wiped out €10 of credit each time!

Doh, not just me then so

I never saw credit vanish so quickly!

Tethering works fine for me on Android9/MotoG Power ... having made sure the hs apn is deleted.

mcgucc22 · 13-09-2019 2:20pm

Rock Paper Scissors wrote:

I checked those Vodafone pages you guys linked to and every country under the sun is listed but not the canaries or lanzarote from what I can see.

Neither of those are countries.

OmegaGene · 21-09-2019 7:04pm

I have the sky sports add on and when I connect to WiFi it won’t play, is there a way around this ?

Pacifico · 21-09-2019 8:04pm

OmegaGene wrote: »

I have the sky sports add on and when I connect to WiFi it won’t play, is there a way around this ?

You need to start the stream on 4G then turn on WiFi

OmegaGene · 21-09-2019 8:20pm

Pacifico wrote: »

You need to start the stream on 4G then turn on WiFi

I tried that, maybe the smart dns I’m using is messing it up

fifth · 24-09-2019 6:20pm

I had 20e credit on my account and I'm on the Vodafone X Music plan. My offer expired yesterday. I topped up an extra 5e today to cover the spotify premium cost.

But it isn't activating my offer.

So is it that you need to top up by 25e or more in one go? So it basically ignores what's in my credit balance? If so, that credit will go to waste.

Or is there a way I can activate the offer again and have it deduct the cost from my top up?

edit: Found the answer earlier in the thread. Seems I need to top up again.

CFC007 · 24-09-2019 6:46pm

New X plans, looks like Spotify will be free for the first 6 months.

https://n.vodafone.ie/shop/pay-as-you-go-plans/vodafone-x.html

massy086 · 26-09-2019 10:39am

CFC007 wrote: »

New X plans, looks like Spotify will be free for the first 6 months.

https://n.vodafone.ie/shop/pay-as-you-go-plans/vodafone-x.html

Do you get to keep the €20 to use for calls on these x plans???

physioman · 26-09-2019 10:43am

massy086 wrote: »

Do you get to keep the €20 to use for calls on these x plans???

No

massy086 · 26-09-2019 10:51am

physioman wrote: »

No

Cheers for the quick answer

dowtchaboy · 26-09-2019 3:32pm

massy086 wrote: »

Cheers for the quick answer

I'm on the X weekend plan and I was given a €10 free credit every month for 3 months I think - I think it ends for me next month.
The only real use I've found for this credit is when I text or call my kids abroad, if for some reason I don't use whatsapp or the webtext. Vodafone rates for calls outside your plan are pricey.

The credit never turns up on "My Vodafone" though - I just notice that my real credit doesn't go down when I call abroad. It expires at the next topup date.

There's a discussion on this forum or the Vodafone one about what you can use their free credit for.

fmul9798 · 26-09-2019 7:26pm

Does the plan include calls to voicemail, or do you need credit for those ?

dowtchaboy · 27-09-2019 3:32pm

fmul9798 wrote: »

Does the plan include calls to voicemail, or do you need credit for those ?

Its been a long time since I bothered to use or even set up voicemail but according to the incredibly difficult to find Vodafone Charges FAQ:

"Voicemail
171 Free
172 - Change your greeting Free
171 - Change your password Free

Calls made to these numbers whilst roaming will incur standard mobile-to-mobile roaming charges as appropriate to your price plan."

It really is a bugger to find this info from the main page, by the way!
https://n.vodafone.ie/shop/pay-as-you-go-plans/charges.html

Ten Pin · 27-09-2019 5:20pm

Maybe someone with zero credit can check if they can still get through to their voicemail.

Slippin Jimmy · 27-09-2019 6:04pm

Ten Pin wrote: »

Maybe someone with zero credit can check if they can still get through to their voicemail.

Can get through with no credit.

Rock Paper Scissors · 28-09-2019 4:59pm

Hi guys

Are any of you that are on the Vodafone network having trouble receiving sms verification codes from Revolut, bunq or N26?

OmegaGene · 28-09-2019 5:01pm

Rock Paper Scissors wrote: »

Hi guys

Are any of you that are on the Vodafone network having trouble receiving sms verification codes from Revolut, bunq or N26?

Revolut fine for me

Slippin Jimmy · 28-09-2019 5:35pm

Rock Paper Scissors wrote: »

Are any of you that are on the Vodafone network having trouble receiving sms verification codes from Revolut, bunq or N26?

No issues with Revolut or any other service for me.

biebiebie · 28-09-2019 7:12pm

Rock Paper Scissors wrote: »

Hi guys

Are any of you that are on the Vodafone network having trouble receiving sms verification codes from Revolut, bunq or N26?

Vodafone has always worked fine for me, never experienced any issues with verification codes.
Unless there's a current temporary issue or something localised on your end.

Quackster · 28-09-2019 7:29pm

Rock Paper Scissors wrote: »

Hi guys

Are any of you that are on the Vodafone network having trouble receiving sms verification codes from Revolut, bunq or N26?

Have Vodafone moved you over to their new system?

Snotty · 28-09-2019 11:56pm

I may have missed this but if I want to keep Spotify do I just increase my top up to, €25 now? Do I need to do anything else?

Also, my Spotify is due to expiry tomorrow but I have another 14 days on my Vodaphone X sub, so will I need to pay a fiver to keep Spotify for the next 2 weeks?

mikeingalway · 29-09-2019 2:05am

biebiebie wrote: »

Vodafone has always worked fine for me, never experienced any issues with verification codes.
Unless there's a current temporary issue or something localised on your end.

There is a problem, I called them Wednesday. I’ve suddenly stopped getting banking codes, google nest codes etc, they said they got a lot of calls about this but no other updates available at the time. Mike

Bob24 · 29-09-2019 8:32am

mikeingalway wrote: »

There is a problem, I called them Wednesday. I’ve suddenly stopped getting banking codes, google nest codes etc, they said they got a lot of calls about this but no other updates available at the time. Mike

Yep, issues with receiving codes here as well. There must be a connectivity issue between Vodafone and one large SMS service platform used by many companies to send text messages to their customers. Seems like they took a while to acknowledge it, but you would hope that once they issue is known they are working on it as a critical incident.

BArra · 29-09-2019 9:09am

also have issues with vodafone receiving verification texts from various sources, have logged the issue with them and the agent confirmed a significant number of customers have reported same and a ticket is raised against the issue

Slippin Jimmy · 29-09-2019 10:29am

Snotty wrote: »

I may have missed this but if I want to keep Spotify do I just increase my top up to, €25 now? Do I need to do anything else?

Also, my Spotify is due to expiry tomorrow but I have another 14 days on my Vodaphone X sub, so will I need to pay a fiver to keep Spotify for the next 2 weeks?

Yes, you just top up by an extra €5 per month and make sure it's on your add on. A lot of posters, me included, decided to take up the Spotify family plan over on the bargain alerts forum. Works out at €30 a year.

Rock Paper Scissors · 30-09-2019 6:30am

Quackster wrote: »

Have Vodafone moved you over to their new system?

What new system? Can you elaborate please?

Cheers

Bob24 · 30-09-2019 11:08am

Also found out this morning that text messages sent to me by Fedex last week never arrived. Vodafone definitely has a connectivity issue with one of the larger SMS platforms out there.

Rock Paper Scissors · 30-09-2019 3:45pm

Shocking customer care from Vodafone so far regarding this sms issue

Sent them a message early this morning which was seen but they didn't reply.

Called them twice and no joy also

Gonna just go ahead and file a complaint now

Bob24 · 30-09-2019 3:57pm

And I’m at an airport now where you need to receive a confirmation code by text message to access the wifi service ... you guessed it the texts are not coming.

Also tried their Twitter but they are not answering my (and other people’s) tweets.

I have to say their reputation with me is taking a hit here ... this a is a critical issue which deserves more attention.

RoYoBo · 01-10-2019 1:21am

Vodafone not responding to any queries by Twitter or Facebook and there's no other public forum to ask - are they deleting these queries? Not impressed!

Rock Paper Scissors · 01-10-2019 6:28am

RoYoBo wrote: »

Vodafone not responding to any queries by Twitter or Facebook and there's no other public forum to ask - are they deleting these queries? Not impressed!

Are you also having trouble receiving sms verification codes?

Vodafone X - €20 Prepay Offers

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