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Helly Hansen - Any orders Processed

135

Comments

  • #102
    pajoguy
    Registered Users Posts: 828 ✭✭✭pajoguy


    Pending transaction disappearred from account. No contact from them. I wont be getting my order id say.


  • #103
    rob316
    Registered Users, Registered Users 2 Posts: 18,287 ✭✭✭✭rob316


    I don't know how your card can be charged again without you knowing.


  • #104
    This is it
    Registered Users, Registered Users 2 Posts: 5,709 ✭✭✭This is it


    rob316 wrote: »
    I don't know how your card can be charged again without you knowing.

    Yep, makes no sense to me either


  • #105
    BullBauld
    Registered Users, Registered Users 2 Posts: 842 ✭✭✭BullBauld


    Got 2 separate deliveries last Friday only a few days after ordering.

    Delighted with it.


  • #106
    Rowley Birkin QC
    Registered Users, Registered Users 2 Posts: 6,248 ✭✭✭Rowley Birkin QC


    Did anyone who received a dispatch notification and recharge on your CC in the last day or two use Revolut?

    I got a notification last night that the transaction was reverted


  • #107
    frash
    Registered Users, Registered Users 2 Posts: 2,580 ✭✭✭frash


    BullBauld wrote: »
    Got 2 separate deliveries last Friday only a few days after ordering.

    Delighted with it.

    If this is true then there seems to be no system to it
    I ordered 2 orders on the Monday first thing & have heard nothing since.

    I only joined HH on the 2nd order & that's stuck at processing.
    I've no way of knowing the status of the first.

    Hopefully the reports from the people who rang are correct and they'll get through the backlog this week


  • #108
    Movie Maestro
    Registered Users, Registered Users 2 Posts: 762 ✭✭✭Movie Maestro


    5 items ordered totaling €96, payment reverted back to my revolut this morning :(


  • #109
    shanec1928
    Registered Users, Registered Users 2 Posts: 4,167 ✭✭✭shanec1928


    Rowley Birkin QC wrote: »
    Did anyone who received a dispatch notification and recharge on your CC in the last day or two use Revolut?

    I got a notification last night that the transaction was reverted
    its probably gone past 7 days since you placed the order, the money will come out again. its just more noticeable on revoult as you get notifications on it, happens a good bit.


  • #110
    sydthebeat
    Subscribers Posts: 41,860 ✭✭✭✭sydthebeat


    rob316 wrote: »
    I don't know how your card can be charged again without you knowing.

    Just on this, my wife bought something the other week, checked her bank to see the transaction went through....no problem

    Check again about five days later to see a new transaction from the same company, for the same amount was put through.

    Rang the company who said as follows :
    "we put through a transaction when the order comes in, to make sure there's money in the account... Then we refund that transaction.... And don't put through the actual transaction until the delivery goes out"

    I couldn't believe what I was hearing, but that's what they said.

    So there's must be some facility for some companies to go in twice to your account.

    Have they permission to hold your card details and cvc for so long I wonder??


  • #111
    Telly
    Registered Users, Registered Users 2 Posts: 520 ✭✭✭Telly


    sydthebeat wrote: »
    Just on this, my wife bought something the other week, checked her bank to see the transaction went through....no problem

    Check again about five days later to see a new transaction from the same company, for the same amount was put through.

    Rang the company who said as follows :
    "we put through a transaction when the order comes in, to make sure there's money in the account... Then we refund that transaction.... And don't put through the actual transaction until the delivery goes out"

    I couldn't believe what I was hearing, but that's what they said.

    So there's must be some facility for some companies to go in twice to your account.

    Have they permission to hold your card details and cvc for so long I wonder??

    Harvey Norman did this with me a couple of weeks ago.


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  • #112
    Rodney Bathgate
    Closed Accounts Posts: 3,445 ✭✭✭Rodney Bathgate


    Rowley Birkin QC wrote: »
    Did anyone who received a dispatch notification and recharge on your CC in the last day or two use Revolut?

    I got a notification last night that the transaction was reverted

    Yes, but that is standard practice if the payment wasn’t claimed by the merchant within 8 or 9 or so days. Happens with Amazon / Lego etc if you order something and it doesn’t ship for a couple of weeks.

    They can usually resubmit the transaction when the order is filled without any issues.


  • #113
    dmn22
    Registered Users, Registered Users 2 Posts: 146 ✭✭dmn22


    Dispatch email received there for 3 items. Money was reverted back to my account yesterday but expecting it to be taken again soon.


  • #114
    youcancallmeal
    Registered Users, Registered Users 2 Posts: 8,037 ✭✭✭youcancallmeal


    I just got an email for the shipment of my 2 item order. The payment was reverted yesterday and there is actually no pending charges on my credit card from Helly Hansen at the moment


  • #115
    jayjbe
    Registered Users, Registered Users 2 Posts: 452 ✭✭jayjbe


    Good news. Just got shipping confirmation of one order. 7 items. I have 2 orders in total.

    Fair do's to HH for honoring the orders. Will be a regular customer in future.


  • #116
    Cetyl Palmitate
    Registered Users, Registered Users 2 Posts: 579 ✭✭✭Cetyl Palmitate


    Cetyl Palmitate wrote: »
    Transaction cancelled. Oh well

    Initial order put in Sunday 17. Money pending until Monday 25 when Transaction dropped from my account.
    Just now got an order shipped mail with tracking link. Account has not been charged again but I presume that is just a delay in online banking update.

    5 item order so looks like they are honouring orders but are delayed quite a bit.


  • #117
    downtheroad
    Registered Users, Registered Users 2 Posts: 3,294 ✭✭✭downtheroad


    Just got an email for shipment of my 3 items. Funds had not been taken from my account and were returned on Monday. I'm sure they'll charge the card again now.


  • #118
    digiman
    Registered Users, Registered Users 2 Posts: 4,238 ✭✭✭digiman


    Just got an email notifying me that my offer has shipped. 7 items ordered, original value just over €500, so almost a €300 saving!! Thanks OP and fair play to HH for honouring the order


  • #119
    ILikeBoats
    Registered Users, Registered Users 2 Posts: 2,624 ✭✭✭ILikeBoats


    Also just got my shipping mail.
    No money taken from account however


  • #120
    blackplum123
    Registered Users Posts: 266 ✭✭blackplum123


    My money was returned to my account too . Just received email this minute that the 2 items I ordered has shipped.:)


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  • #121
    blackplum123
    Registered Users Posts: 266 ✭✭blackplum123


    I think all orders will be fulfilled


  • #122
    Ro101
    Registered Users Posts: 1 ✭Ro101


    Hi

    I ordered last Sunday the money was returned mid week to my account and payment disappeared, but my order 8 items is out for delivery today and the payment just got taken.

    It looks they are honouring all orders so nothing to panic about just keep the money in your account !

    Excellent work from HH


  • #123
    Ishmael
    Registered Users Posts: 1,460 ✭✭✭Ishmael


    SteM wrote: »
    Has anyone received an order with more than one item in it?

    Got email this morning that order with 4 items has shipped.


  • #124
    tphase
    Registered Users, Registered Users 2 Posts: 1,162 ✭✭✭tphase


    as above, pending transaction disappeared from my account on Monday but got email that my order has been dispatched 40 minutes ago.


  • #125
    Telly
    Registered Users, Registered Users 2 Posts: 520 ✭✭✭Telly


    I had to ring them this morning about exchanging my jacket for a diff size and he said they were really busy with the promotion from last week so i'd say they are filling all orders. I'm getting my exchange at the discount price. Thought they'd charge the full cause the code wasnt for us.


  • #126
    Vologda69
    Registered Users, Registered Users 2 Posts: 925 ✭✭✭Vologda69


    Two large orders. Both shipped today with discount applied. :-)


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  • #127
    jonnyatomic
    Registered Users Posts: 68 ✭✭jonnyatomic


    Order has been shipped today, money not taken back out of my account yet..


  • #128
    tphase
    Registered Users, Registered Users 2 Posts: 1,162 ✭✭✭tphase


    jonnyatomic wrote: »
    ...money not taken back out of my account yet..
    might turn out to be a be a really cheap deal:rolleyes:


  • #129
    godtabh
    Moderators, Science, Health & Environment Moderators Posts: 23,231 Mod ✭✭✭✭godtabh


    Both my orders have shipped today. Fair play to them.


  • #130
    E mac
    Registered Users, Registered Users 2 Posts: 404 ✭✭E mac


    Was it a H/H promotion all along and not a 'leaked promo code' we all took advantage of


  • #131
    amber2
    Registered Users, Registered Users 2 Posts: 1,609 ✭✭✭amber2


    Wahoo order shipped, you are a legend OP that shared the code.


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  • #132
    frash
    Registered Users, Registered Users 2 Posts: 2,580 ✭✭✭frash


    both my orders shipped
    fair play to the OP - what an opening first post on boards

    https://www.boards.ie/vbulletin/showpost.php?p=113470384&postcount=1


  • #133
    ted1
    Registered Users, Registered Users 2 Posts: 23,661 ✭✭✭✭ted1


    2nd order shipped today. that's 2 from 2


  • #134
    Mac-Chops
    Registered Users, Registered Users 2 Posts: 314 ✭✭Mac-Chops


    +1 on shipping email received. Happy days.

    Looks like I'll be wearing some pants in work next week after all.


  • #135
    jonnyatomic
    Registered Users Posts: 68 ✭✭jonnyatomic


    tphase wrote: »
    might turn out to be a be a really cheap deal:rolleyes:

    Would be really cheap, spent €200 on €500 worth of gear.. 😛 unlikely though.. happy just to get the order..


  • #136
    confusedeire
    Registered Users, Registered Users 2 Posts: 316 ✭✭confusedeire


    Same just got my shipping notification. Money was returned to revolute last night. Got a top of the line life jacket for the price of a standard


  • #137
    jim salter
    Registered Users Posts: 680 ✭✭✭jim salter


    Just received email that order has shipped


  • #138
    pajoguy
    Registered Users Posts: 828 ✭✭✭pajoguy


    I also got the email to say my order was shipped.... great stuff


  • #139
    dhaughton99
    Registered Users, Registered Users 2 Posts: 1,696 ✭✭✭dhaughton99


    Got an email to say was shipped as well but no money was taken.


  • #140
    ted1
    Registered Users, Registered Users 2 Posts: 23,661 ✭✭✭✭ted1


    Just checked. , money Went back into Revolut. Order has shipped


  • #141
    Wildly Boaring
    Registered Users, Registered Users 2 Posts: 3,653 ✭✭✭Wildly Boaring


    dhaughton99 wrote: »
    Got an email to say was shipped as well but no money was taken.

    Ditto


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  • #142
    SNNUS
    Registered Users Posts: 768 ✭✭✭SNNUS


    Shipped woo hoo


  • #143
    Movie Maestro
    Registered Users, Registered Users 2 Posts: 762 ✭✭✭Movie Maestro


    Order shipped after payment was previously reverted back to Revolut, excellent service HH, will definitely be using them in the future :pac::pac::pac:


  • #144
    wileyd
    Registered Users Posts: 1 ✭wileyd


    We placed 5 orders in total over three days. Last confirmation came through a while ago. Three are already received at home. There just seems to have been a delay in Holland due to volume of orders.


  • #145
    Scolly
    Registered Users Posts: 35 ✭Scolly


    Yup, order shipped email received today


  • #146
    thegills
    Registered Users, Registered Users 2 Posts: 1,802 ✭✭✭thegills


    Scolly wrote:
    Yup, order shipped email received today


    Me too. But when I clicked on the "Track Order: button DHL said there was an error and incorrect tracking code.


  • #147
    rob316
    Registered Users, Registered Users 2 Posts: 18,287 ✭✭✭✭rob316


    Order shipped. Not the weather for boots and sailing jackets!


  • #148
    blackplum123
    Registered Users Posts: 266 ✭✭blackplum123


    thegills wrote: »
    Me too. But when I clicked on the "Track Order: button DHL said there was an error and incorrect tracking code.

    That should rectify when its picked up by the shipping company


  • #149
    ted1
    Registered Users, Registered Users 2 Posts: 23,661 ✭✭✭✭ted1


    thegills wrote: »
    Me too. But when I clicked on the "Track Order: button DHL said there was an error and incorrect tracking code.

    That’s because it has t being picked up by DHL. When they say shipped , they really mean they’ve requested a pick up. Same with all companies. When DHL get it it’ll scan into their system


  • #150
    thegills
    Registered Users, Registered Users 2 Posts: 1,802 ✭✭✭thegills


    ted1 wrote:
    That’s because it has t being picked up by DHL. When they say shipped , they really mean they’ve requested a pick up. Same with all companies. When DHL get it it’ll scan into their system


    Great Thanks


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  • #151
    iwillhtfu
    Registered Users, Registered Users 2 Posts: 6,373 ✭✭✭iwillhtfu


    rob316 wrote: »
    Order shipped. Not the weather for boots and sailing jackets!

    I got that also today but just checked again there now and info displayed it's being shipped from Belgium :eek:


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