Inbound and internal An Post Delays

Wing126 · 30-05-2020 8:01pm

Fluppen wrote: »

My parcel which left the warehouse in the US in early April has been in Ireland since mid May and departed Dublin Airport on the 17th. It hasn't made it as far as Wexford yet though.
In the hands of USPS, or at least that's who is providing the final mile tracking which hasn't changed since the 17th. &#55357;&#56850;

If your tracking starts with U, you won't receive any further updates.

bennyl10 · 30-05-2020 10:01pm

Wing126 wrote: »

If your tracking starts with U, you won't receive any further updates.

What if it starts with E?

Bikerguy · 31-05-2020 10:01pm

bennyl10 wrote: »

What if it starts with E?

Universal- u not tracking
Express - tracking available

reddev75 · 31-05-2020 11:43pm

Hi all.ive been waiting on 1 from uk since the 27th march.
Last bit of tracking that it was leaving the uk that morning and not a thing since.i wonder could it be holed up in storage around heathrow?
Just wondering has anybody been waiting as long for mail from the uk?

Marlow · 01-06-2020 12:47am

reddev75 wrote: »

Hi all.ive been waiting on 1 from uk since the 27th march.
Last bit of tracking that it was leaving the uk that morning and not a thing since.i wonder could it be holed up in storage around heathrow?
Just wondering has anybody been waiting as long for mail from the uk?

Even stuff going to AddressPal is delayed. I had one sit 5 days in Heathrow after being delivered to An Post AddressPal address. It did turn up tracking wise in Ireland eventually on Saturday .. hopefully arriving on Tuesday.

/M

Bikerguy · 01-06-2020 3:56am

reddev75 wrote: »

Hi all.ive been waiting on 1 from uk since the 27th march.
Last bit of tracking that it was leaving the uk that morning and not a thing since.i wonder could it be holed up in storage around heathrow?
Just wondering has anybody been waiting as long for mail from the uk?

How big it is?
One think it may be lost at this stage....

reddev75 · 01-06-2020 8:31am

Bikerguy wrote: »

How big it is?
One think it may be lost at this stage....

Its only a small little retro arcade handheld gaming device.it wasnt that expensive.i just thought it would have arrived by now.youre probabaly right do on it being lost by now!

Bikerguy · 01-06-2020 10:43am

reddev75 wrote: »

Its only a small little retro arcade handheld gaming device.it wasnt that expensive.i just thought it would have arrived by now.youre probabaly right do on it being lost by now!

I think the uk threshold would be max around 3 weeks... 2 months is little over the top....

I am waiting as well..... but mine parcels are expensive...it will be pain to either recover money or even deal with it at this stage

Joziburg · 01-06-2020 10:45am

Bikerguy wrote: »

I think the uk threshold would be max around 3 weeks... 2 months is little over the top....

I am waiting as well..... but mine parcels are expensive...it will be pain to either recover money or even deal with it at this stage

Just seen an Post delivering parcels this morning in dublin. Van looked loaded. Do they normally deliver on bank holidays? Didn't think so. This is a very busy time for them, Thanks an Post.

Bikerguy · 01-06-2020 10:47am

Joziburg wrote: »

Just seen an Post delivering parcels this morning in dublin. Van looked loaded. Do they normally deliver on bank holidays? Didn't think so. This is a very busy time for them, Thanks an Post.

Not in my area..... aka Cavan... but the amount of work they have a woudlnt be surprised

marklazarcovic · 01-06-2020 11:05am

ED E wrote: »

Might be the local fella taking the mick. Our mail carrier is coming as expected, just PXP thats the issue.

It looks like he's spoofing attempts to keep within Amazons SLAs. Amazon are only happy until they're ready to drop AP for Amazon Logistics.

https://www.rte.ie/news/business/2019/1219/1102071-amazon-dublin-warehouse-report/

is that info from an post ? the tracking?

silver2020 · 01-06-2020 1:12pm

ED E wrote: »

Might be the local fella taking the mick. Our mail carrier is coming as expected, just PXP thats the issue.

It looks like he's spoofing attempts to keep within Amazons SLAs. Amazon are only happy until they're ready to drop AP for Amazon Logistics.

https://www.rte.ie/news/business/2019/1219/1102071-amazon-dublin-warehouse-report/

You're out of date with your news.

They agreed terms on a warehouse in Greenogue. It will be for mixed fulfillment. So if one item for an Irish customer is in one warehouse and other items are in other warehouses, all items will be shipped to greenogue for sending out as a single delivery.

https://www.thetimes.co.uk/article/amazon-packs-a-punch-in-dublin-with-rented-warehouses-h7dkrj589

It's not a big step. Only about 20-30 staff will be employed there

whiterebel · 01-06-2020 1:29pm

reddev75 wrote: »

Its only a small little retro arcade handheld gaming device.it wasnt that expensive.i just thought it would have arrived by now.youre probabaly right do on it being lost by now!

Does it contain lithium batteries? If so they may have returned it as the batteries are prohibited.

reddev75 · 02-06-2020 7:32am

whiterebel wrote: »

Does it contain lithium batteries? If so they may have returned it as the batteries are prohibited.

Hi white rebel.
no,it doesnt.he said batteries wouldnt be included,just in case what you suggested might have happened.
Its just odd,the 27th of march was the day most flights were grounded.
Im hoping its just with a pile of other mail in storage in heathrow somewhere and just waiting for the ban to be lifted.
You never know.

whiterebel · 02-06-2020 2:57pm

A book posted in San Jose, CA on 12th May arrived today 2nd June. Sent by USPS.

whiterebel · 02-06-2020 2:59pm

reddev75 wrote: »

Hi white rebel.
no,it doesnt.he said batteries wouldnt be included,just in case what you suggested might have happened.
Its just odd,the 27th of march was the day most flights were grounded.
Im hoping its just with a pile of other mail in storage in heathrow somewhere and just waiting for the ban to be lifted.
You never know.

Things are moving out of London. There are flights out nearly every day to Dublin. Who was the last tracking with? Did AddressPal ever confirm they got it?

Marlow · 02-06-2020 3:21pm

whiterebel wrote: »

Things are moving out of London. There are flights out nearly every day to Dublin.

Not fast though. I got one gone through Addresspal today, that they got last week Sunday (26.05.). So it can take at least a week from the time it arrives in AddressPal to it lands in the Republic atm.

They certainly don't have the capacity to deal with everything that comes through atm. Back to shipping via Parcel Motel. They still operate pretty much normal.

/M

Away With The Fairies · 02-06-2020 9:27pm

whiterebel wrote: »

A book posted in San Jose, CA on 12th May arrived today 2nd June. Sent by USPS.

I've been waiting 7 weeks for a parcel from America. Who do I chase this up with? Is there any point getting in touch with an post?

Marlow · 02-06-2020 9:41pm

Away With The Fairies wrote: »

I've been waiting 7 weeks for a parcel from America. Who do I chase this up with? Is there any point getting in touch with an post?

No. Always let the sender investigate. He's the one that paid for the shipping, so the courier has a contractual obligation to him.

The parcel of mine, that was delayed the longest, took 9 1/2 weeks from shipping to arrival. USPS US side, An Post this side.

/M

brimeh · 03-06-2020 12:08am

Away With The Fairies wrote: »

I've been waiting 7 weeks for a parcel from America. Who do I chase this up with? Is there any point getting in touch with an post?

I posted a couple of pages back, USPS parcel sent March 20/21 arrived today finally.

Away With The Fairies · 03-06-2020 5:02am

brimeh wrote: »

I posted a couple of pages back, USPS parcel sent March 20/21 arrived today finally.

What's with all the delays? The weird thing is I had another parcel shipped around the same time (either two days before or two days after), and I got that about 3 weeks ago.

Guess it can show up anytime in June so.

silver2020 · 03-06-2020 8:50am

Away With The Fairies wrote: »

I've been waiting 7 weeks for a parcel from America. Who do I chase this up with? Is there any point getting in touch with an post?

An Post don't have any connection with USPS nor any access to their systems.

As per many other posts, there are huge delays in parcels from USA and it all goes by airfreight and the number of flights between USA & Ireland (and Europe) are few and far between

Here's their release about some European parcels
https://about.usps.com/newsroom/service-alerts/pdf/fourth-air-to-sea-diversion-6-1-20.pdf

That suggests 6-7 weeks minimum delivery at present.

le_girl · 03-06-2020 11:48am

My parcel from the US that was sent over 9 weeks ago has just shown up on An Post's tracking page

It's being assessed by customs. I know I might be waiting a while yet and it might be completely battered but it's in the country. Hallelujah.

EDIT: it was shipped on the 30th of March from LA for those who are also waiting and want to compare. Last update before today was the 3rd of April.

Swampy · 03-06-2020 11:55am

There must be a massive backlog

Bikerguy · 03-06-2020 12:07pm

What about between europe.... how long that can take?

As i mentioned....spain and slovakia.... i could walk it...it would be quicker

enniscorthy · 03-06-2020 12:49pm

Hi all what does this mean from USPS

Your item departed a transfer airport in DUBLIN, IRELAND

Marlow · 03-06-2020 1:08pm

Bikerguy wrote: »

As i mentioned....spain and slovakia.... i could walk it...it would be quicker

Spain and Portugal are 2-3 weeks based on the ones, that I've received.

/M

Bikerguy · 03-06-2020 1:10pm

Marlow wrote: »

Spain and Portugal are 2-3 weeks based on the ones, that I've received.

/M

Was it now i mean during covid outbreak? That you recieved anything from there?

Marlow · 03-06-2020 1:12pm

Bikerguy wrote: »

Was it now i mean during covid outbreak? That you recieved anything from there?

Yes .. One from Spain in the last 2-3 weeks and one from Portugal in April. Both of them took about the same time.

/M

VG31 · 03-06-2020 4:14pm

Does anyone have any experience of how long parcels from Austria are taking to get here?

Bikerguy · 03-06-2020 4:26pm

VG31 wrote: »

Does anyone have any experience of how long parcels from Austria are taking to get here?

Have few parcels from Germany....all came within 2 weeks....but waiiting for one from slovakia for ages now....

statto25 · 04-06-2020 10:38am

Still waiting on my Parcel from France, no sign of it since it left the origin country

Left France on May 12th

Bikerguy · 04-06-2020 10:42am

statto25 wrote: »

Still waiting on my Parcel from France, no sign of it since it left the origin country

When was that..my fishing supplier said ita taking 3-5weeks to reach ireland...

While i got all from him within a week

Swampy · 04-06-2020 10:56am

enniscorthy wrote: »

Hi all what does this mean from USPS

Your item departed a transfer airport in DUBLIN, IRELAND

I'm in the same boat. I think it means its of the plane and on the way to customs etc. Mine has been in that status for 2 weeks with no updates. Going by previous posts it could take months.

statto25 · 04-06-2020 12:01pm

Bikerguy wrote: »

When was that..my fishing supplier said ita taking 3-5weeks to reach ireland...

While i got all from him within a week

It left France on May 12th

VG31 · 04-06-2020 12:48pm

VG31 wrote: »

Does anyone have any experience of how long parcels from Austria are taking to get here?

To answer my own question, just over 2 weeks in total. It actually took longer to leave Austria than it did to get here. It was 9 days until it was exported, it arrived in Dublin then in a week exactly.

Bikerguy · 04-06-2020 5:27pm

statto25 wrote: »

It left France on May 12th

I am guessing it should be with you by latest by end of next week.

le_girl · 05-06-2020 10:02am

le_girl wrote: »

My parcel from the US that was sent over 9 weeks ago has just shown up on An Post's tracking page

It's being assessed by customs. I know I might be waiting a while yet and it might be completely battered but it's in the country. Hallelujah.

EDIT: it was shipped on the 30th of March from LA for those who are also waiting and want to compare. Last update before today was the 3rd of April.

It arrived this morning. Took less than 3 days once it showed up on An Post's tracking.

Not in bad condition at all so it obviously just sat somewhere in the states for 2 months.

Nice big customs charge on it though.

Marlow · 05-06-2020 11:01am

Small parcel from Greece just arrived: 6 1/2 weeks.

Took a detour via Heathrow as it seems from tracking and was stuck there for 2 weeks.

/M

_DMac_ · 10-06-2020 8:07am

Anyone know what the story is with post being held for days in the Dublin 12 parcel hub? Need stuff for wfm as my pc died and it should have been delivered monday. Can parcels be collected from the parcel hub?

Bikerguy · 10-06-2020 8:09am

_DMac_ wrote: »

Anyone know what the story is with post being held for days in the Dublin 12 parcel hub? Need stuff for wfm as my pc died and it should have been delivered monday. Can parcels be collected from the parcel hub?

They cant be collected....its a parcel hub - sorting centre.... we have to wait...

In all fairness my postman is working 6 days a week...they are doing the best...

Ps: iam still waiitng for over a month...

odyssey06 · 10-06-2020 8:15am

_DMac_ wrote: »

Anyone know what the story is with post being held for days in the Dublin 12 parcel hub? Need stuff for wfm as my pc died and it should have been delivered monday. Can parcels be collected from the parcel hub?

Can't be collected.

Likely waiting for a delivery van to have capacity in your area \ or waiting until they have enough parcels to fill a van in your area.
If the former, it might come on a saturday (happened to me - parcel was in D12 hub for 3 days).

_DMac_ · 10-06-2020 8:30am

Oh yeah no doubt they are busy and fair play to them for all they have done. Was just wondering what the sudden delays are? I got post last week and it arrived on time as it almost always does then this week it's held in the hub for days in end and looking online there seems to be a lot of people in the same boat. Typical though when I'm buying ****e online it arrives on time and when I actually need something important it gets delayed.

silver2020 · 10-06-2020 10:14am

_DMac_ wrote: »

Anyone know what the story is with post being held for days in the Dublin 12 parcel hub? Need stuff for wfm as my pc died and it should have been delivered monday. Can parcels be collected from the parcel hub?

We got a note to say that there were some additional delays due to a surge of parcels from the bank holiday and that delays would be cleared by today.

We got a similar note from DPD (we get a lot of inward items from other locations of the company I work in, so we are sent regular updates)

Hopefully with shops back open it will calm down

Delays only affect parcels. Letterpost is processed in a different facility and there are no delays in letter

enniscorthy · 11-06-2020 11:43am

Received package today after ordering from USA on 20 March

Away With The Fairies · 11-06-2020 3:44pm

enniscorthy wrote: »

Received package today after ordering from USA on 20 March

Was going to ask if anyone received anything from America and saw your post. Ordered something about 3 weeks after you. Very long delays.

Bannasidhe · 11-06-2020 4:07pm

I ordered a motorbike wheel from a company in Ohio on May 21st. It was dispatched via US Post on May 22nd. May 29th it departed Chicago. Arrived in Dublin on the 30th. Passed through customs on 5th June.

And that is where An Post tracking began and ended. 5th June at 16:25.

Got onto An Post via webchat today to be told there were massive delays in Cork. Ok, says I - but according to your tracking system my item in still in Dublin.
They checked and said no, It's been in Little Island since the 5th.
Can I go collect it? I asked, I only live 10 minutes away.
No.

When it does turn up I will no doubt be hit with a big bill (I don't mind paying VAT/Customs dues but it annoys the %%$ out of me that they include P&P -$144 in this case -when making the calculation) and they only take cash.
If I don't have enough cash to hand (which given I won't find out how much I have to pay until the delivery driver is standing at my door is possible...) I can go and collect it from the sorting office. In Little Island.

I know this from experience.

It's a bloody farce.

Last year, long before Covid, I ordered a cabinet from IKEA in Dublin. It took 3 weeks after An Post emailed to say they had it before they delivered it. 3 weeks to get from Dublin to Cork. In October.

Ordered a large package from the UK last Thursday, courier delivered it yesterday morning, and I had been kept up to date the whole way via email.

whiterebel · 11-06-2020 4:16pm

An Post emailed me with the relevant charges before delivery. In good 20th century tradition, they will accept a cheque or cash.
Anyone who imports from outside the EU has to pay the VAT/Duty on the cost of transport. They are payable on the landed cost. Its the same for businesses and individuals. You'll also have the €10 clearance/admin fee for An Post too.

Bannasidhe · 11-06-2020 4:25pm

whiterebel wrote: »

An Post emailed me with the relevant charges before delivery. In good 20th century tradition, they will accept a cheque or cash.
Anyone who imports from outside the EU has to pay the VAT/Duty on the cost of transport. They are payable on the landed cost. Its the same for businesses and individuals. You'll also have the €10 clearance/admin fee for An Post too.

I have never ever been emailed with the cost - I always find only find out when the driver is at my door. And they have always said cash only.

This time I haven't gotten an email from An Post - loads of updates from USPS but zilch once An Post got their hands on it - plus their tracking says it's in Dublin while their webchat customer service says it's in Cork.

And that would be pretty typical of my experience of An Post.

Bikerguy · 12-06-2020 12:40pm

Got my parcel from Spain....
Smartwatch.... anyone wonder (amazfit T-rex)

It was not scanned at all in Ireland until it went out for delivery today morning...travel time 7 weeks....

Next 5.5kg packet from Slovakia...already waiting 8 weeks...

Inbound and internal An Post Delays

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