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Amazon Alexa and Echo FAQ

13567…54

Comments

  • #102
    Orion
    Closed Accounts Posts: 12,807 ✭✭✭✭Orion


    Roen wrote: »
    Le-son in Japan. Log in to alexa.amazon.co.uk and view your history. Happens me too, I have my address set to O'Connell Street in Dublin and I still have to specify where I want.

    Activate the Big Sky skill - you set your location on their website and then just say "Alexa Big Sky"


  • #103
    Orion
    Closed Accounts Posts: 12,807 ✭✭✭✭Orion


    Just wondering - is Leeson St an address it recognises hence it going to Le-son in Japan?


  • #104
    Officer Giggles
    Registered Users, Registered Users 2 Posts: 1,677 ✭✭✭Officer Giggles


    Alexa can tell me the score in a match but when I ask who scored she can't find the answer, thought it would be a common sense follow in question


  • #105
    titan18
    Registered Users, Registered Users 2 Posts: 12,009 ✭✭✭✭titan18


    Officer Giggles wrote: »
    Alexa can tell me the score in a match but when I ask who scored she can't find the answer, thought it would be a common sense follow in question

    Ya, haven't found a way to ask for scorers either


  • #106
    Shefwedfan
    Closed Accounts Posts: 18,958 ✭✭✭✭Shefwedfan


    Ok have set up Dot and really impressed with it. Linked it to Spotify and kids love it, little girl turns around and goes "I love Aleixiaaaaa" :-) Only because it plays all the disney music she wants :-)

    I added the Sports so it gives updates but is there ways to restrict to some sports? like just read out updates on Rugby?


  • #107
    Shefwedfan
    Closed Accounts Posts: 18,958 ✭✭✭✭Shefwedfan


    Ok have set up Dot and really impressed with it. Linked it to Spotify and kids love it, little girl turns around and goes "I love Aleixiaaaaa" :-) Only because it plays all the disney music she wants :-)

    I added the Sports so it gives updates but is there ways to restrict to some sports? like just read out updates on Rugby?


  • #108
    Orion
    Closed Accounts Posts: 12,807 ✭✭✭✭Orion


    Shefwedfan wrote: »
    I added the Sports so it gives updates but is there ways to restrict to some sports? like just read out updates on Rugby?

    Trying to do this too. Can't find any rugby teams. Plenty of soccerball teams alright but no rugby


  • #109
    Orion
    Closed Accounts Posts: 12,807 ✭✭✭✭Orion


    Actually just spotted this:
    Supported Leagues:
    EPL - English Premier League
    BL - Bundesliga
    MLB - Major League Baseball
    MLS Major League Soccer
    NBA - National Basketball Association
    NCAA men’s basketball - National Collegiate Athletic Association
    NCAA FBS football - National Collegiate Athletic Association: Football Bowl Subdivision
    NFL - National Football League
    NHL - National Hockey League
    WNBA - Women's National Basketball Association

    Not a real sport listed there at all.


  • #110
    UnReasonable
    Registered Users Posts: 5 ✭UnReasonable


    Anyone else getting a white screen when they open the Alexa app? I'm on a an android (version 6.0.1) HTC One M8 phone


  • #111
    barfran
    Registered Users Posts: 13 ✭barfran


    Hi
    Someone said here they didn't have to specify Spotify each time . I have to. I have it set to Spotify as default in app. Do I have to do it on PC.
    Thankyou


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  • #112
    Orion
    Closed Accounts Posts: 12,807 ✭✭✭✭Orion


    Once spotify is set as default you can just tell it to play without saying on spotify.


  • #113
    barfran
    Registered Users Posts: 13 ✭barfran


    Orion wrote: »
    Once spotify is set as default you can just tell it to play without saying on spotify.

    I have but it still doesn't work can't change the bottom one


  • #114
    degsie
    Registered Users, Registered Users 2 Posts: 8,749 ✭✭✭degsie


    barfran wrote: »
    I have but it still doesn't work can't change the bottom one

    Wonder if its because you have a US account.


  • #115
    barfran
    Registered Users Posts: 13 ✭barfran


    degsie wrote: »
    Wonder if its because you have a US account.

    Thanks
    Do I have to change that on PC .
    Thanks


  • #116
    degsie
    Registered Users, Registered Users 2 Posts: 8,749 ✭✭✭degsie


    barfran wrote: »
    Thanks
    Do I have to change that on PC .
    Thanks

    Use a pc to get onto online chat with amazon support. They will sort you out.


  • #117
    Zascar
    Moderators, Motoring & Transport Moderators, Music Moderators Posts: 12,778 Mod ✭✭✭✭Zascar


    degsie wrote: »
    Use a pc to get onto online chat with amazon support. They will sort you out.

    Where is the chat exactly? Do you have a link?


  • #118
    davo2001
    Registered Users, Registered Users 2 Posts: 3,320 ✭✭✭davo2001


    Zascar wrote: »
    Where is the chat exactly? Do you have a link?

    https://www.amazon.co.uk/gp/help/contact-us/general-questions.html?skip=true

    Chat not available at the moment because of high volume but try again in a while.


  • #119
    Chorus_suck
    Banned (with Prison Access) Posts: 487 ✭✭Chorus_suck


    This post has been deleted.


  • #120
    Orion
    Closed Accounts Posts: 12,807 ✭✭✭✭Orion


    You get the local skills. E.g. british news (bbc, guardian etc) and can play spotify without specifying on spotify.


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  • #121
    Pinkman
    Registered Users Posts: 498 ✭✭Pinkman


    Unlike the US one, the UK doesn't seem to allow you to put the flash briefs in order.

    Is Wiki Brains the only skill of it's kind? It seems pretty poor to me. I thought Alexa would be similar to Siri where you could just ask it, for example"ask Wiki brains how old Bruce Springsteen is" was but it doesn't work. Am I missing something?


  • #122
    judeboy101
    Banned (with Prison Access) Posts: 3,246 ✭✭✭judeboy101


    Still getting used to it. I can get most Irish radio even weird local ones but cant get it to play newstalk (keep getting young Turks) . I hv Spotify premium and works brill but cant get Alexa to play my playlists , anyone else this issue?


  • #123
    adox
    Registered Users, Registered Users 2 Posts: 19,018 ✭✭✭✭adox


    judeboy101 wrote: »
    Still getting used to it. I can get most Irish radio even weird local ones but cant get it to play newstalk (keep getting young Turks) . I hv Spotify premium and works brill but cant get Alexa to play my playlists , anyone else this issue?

    Playlists work fine for me although I remember re-naming a couple of them as their names were too generic.


  • #124
    ThomasAlan
    Registered Users Posts: 36 ✭ThomasAlan


    judeboy101 wrote: »
    Still getting used to it. I can get most Irish radio even weird local ones but cant get it to play newstalk (keep getting young Turks) . I hv Spotify premium and works brill but cant get Alexa to play my playlists , anyone else this issue?

    I couldn't get Alexa to play a playlist called "Thumbs Up". When I renamed the playlist to "Favourites", Alexa could play it. Maybe try renaming your playlist to something that Alexa might find easier to pick up?


  • #125
    judeboy101
    Banned (with Prison Access) Posts: 3,246 ✭✭✭judeboy101


    ThomasAlan wrote: »
    I couldn't get Alexa to play a playlist called "Thumbs Up". When I renamed the playlist to "Favourites", Alexa could play it. Maybe try renaming your playlist to something that Alexa might find easier to pick up?

    What phrase do u use for playlist?


  • #126
    ThomasAlan
    Registered Users Posts: 36 ✭ThomasAlan


    judeboy101 wrote: »
    What phrase do u use for playlist?

    "Alexa, play my Favourites playlist"


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  • #127
    Glebee
    Registered Users, Registered Users 2 Posts: 6,683 ✭✭✭Glebee


    My Amazon Dot order was refunded to me this morning as undeliverable. :(
    I feel sad.


  • #128
    mik_da_man
    Hosted Moderators Posts: 9,953 ✭✭✭mik_da_man


    judeboy101 wrote: »
    What phrase do u use for playlist?

    I just say "Alexa play xxx"

    eg I have one called Music for Dogs that I turn on when I leave the dog on her own, I just say "Alexa play Music for dogs"

    The odd time I include Playlist, but mostly not.


  • #129
    Irish Gunner
    Registered Users, Registered Users 2 Posts: 3,722 ✭✭✭Irish Gunner


    Ok picking up my Echo and Dot this weekend. Echo is going downstairs and the dot is going upstairs. Also collecting Philips Hue Starter kit and have 2 HS100 wemo sockets. May get the Philips Go depending on what I can carry home and afford

     So I want the Echo and the Dot to control  everything. I will be putting the Hue bulbs downstairs * 2 and one in the bedroom. I have the sockets on the xmas tree and then one on the lamp and put the Go upstairs as bedside lamp. So do I have to rename things different. So sockets are named as xmas and lamp. Will I be able to create a group of say  downstairs and then get the Echo to turn everything off downstairs but still have the option of saying turn lamp on/ off turn xmas tree off. Same goes for the Dot

    Have a premium Spotify account and also want to have TuneInRadio on both the Echo and dot so can listen to online stations. Is it a case of just saying the name of station ie Camden FM, 8 Radio??

     Any suggestions how and what I should start off when I start unboxing them and setting them up?

    https://www.dublinarsenal.com/



  • #130
    bk
    Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 22,984 Mod ✭✭✭✭bk


    Orion wrote: »
    Once spotify is set as default you can just tell it to play without saying on spotify.
    Orion wrote: »
    You get the local skills. E.g. british news (bbc, guardian etc) and can play spotify without specifying on spotify.

    I've a UK account and I find it only works 50% of the time. It seems to depend completely on what you are asking it.

    I find it very annoying when it doesn't work, you I just always say "on spotify" now.
    Irish Gunner wrote: »
    Have a premium Spotify account and also want to have TuneInRadio on both the Echo and dot so can listen to online stations. Is it a case of just saying the name of station ie Camden FM, 8 Radio??

     Any suggestions how and what I should start off when I start unboxing them and setting them up?

    Radio stations are a bit hit and miss, they may or may not work by voice. Worst case scenario just use the app to start them.

    Just plug in, set up and start playing with it. Pretty easy to get the basics going.

    Maybe start with Spotify, as it works very well and is a good way to show it off. Then go for the Hue lights, pretty easy to set up. I'd leave the tunein radio to last as it can be the most frustrating part.


  • #131
    Orion
    Closed Accounts Posts: 12,807 ✭✭✭✭Orion


    I find that Spotify always works - I set up playlists and just say "Alexa play playlistname playlist" and it works. Any artist or genre I've tried works too.

    As for Tunein - don't listen to a lot of radio but apart from RTE 1 and 2 it seems good. Today I told it to play Cork 96FM and it found it no problem on Tunein.


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  • #132
    echo_one
    Registered Users Posts: 30 ✭echo_one


    I got the Amazon Echo yesterday and the alexa desktop app (via browser) kept redirecting me to alexa.amazon.com rather than keeping me on alexa.amazon.co.uk

    turned out my account with amazon was initially created on amazon.com

    I contact amazon support via their chat and they resolved

    then while trying to register the echo, I was kept getting this error 10:2:12:3:1

    again amazon support were amazing. They registered the echo for me and then all was set up.

    The issues I have with tunein is that is doesn't recognise RTE Radio 1. I can get RTE Lyric FM by stating 'Alexa play lyric fm on tunein'

    on the Alexa desktop app, I've created tunein favourites. one of them being RTE Radio 1. But Alexa doesn't seem to accept voice instructions to play a favourite station. Anyone know?


  • #133
    alastair
    Registered Users, Registered Users 2 Posts: 19,309 ✭✭✭✭alastair


    echo_one wrote: »
    I got the Amazon Echo yesterday and the alexa desktop app (via browser) kept redirecting me to alexa.amazon.com rather than keeping me on alexa.amazon.com

    turned out my account with amazon was initially created on amazon.com

    I contact amazon support via their chat and they resolved

    then while trying to register the echo, I was kept getting this error 10:2:12:3:1

    again amazon support were amazing. They registered the echo for me and then all was set up.

    The issues I have with tunein is that is doesn't recognise RTE Radio 1. I can get RTE Lyric FM by stating 'Alexa play lyric fm on tunein'

    on the Alexa desktop app, I've created tunein favourites. one of them being RTE Radio 1. But Alexa doesn't seem to accept voice instructions to play a favourite station. Anyone know?

    I get no joy with RTE Radio 1, unless I specifically ask for "88.5FM RTE Radio 1". Works fine then.


  • #134
    Krusty_Clown
    Registered Users, Registered Users 2 Posts: 19,533 ✭✭✭✭Krusty_Clown


    echo_one wrote: »
    I got the Amazon Echo yesterday and the alexa desktop app (via browser) kept redirecting me to alexa.amazon.com rather than keeping me on alexa.amazon.com

    turned out my account with amazon was initially created on amazon.com

    I contact amazon support via their chat and they resolved

    then while trying to register the echo, I was kept getting this error 10:2:12:3:1

    again amazon support were amazing. They registered the echo for me and then all was set up.

    The issues I have with tunein is that is doesn't recognise RTE Radio 1. I can get RTE Lyric FM by stating 'Alexa play lyric fm on tunein'

    on the Alexa desktop app, I've created tunein favourites. one of them being RTE Radio 1. But Alexa doesn't seem to accept voice instructions to play a favourite station. Anyone know?

    Have you tried 'Alexa play RTE Radio 1, Dublin Ireland on TuneIn'?
    I haven't, but usually resolves my Irish radio selection problems.


  • #135
    echo_one
    Registered Users Posts: 30 ✭echo_one


    @krusty_clown, still won't work for me. thanks though


  • #136
    echo_one
    Registered Users Posts: 30 ✭echo_one


    @alastair, thanks. still won't work for me.


  • #137
    Doodah7
    Registered Users, Registered Users 2 Posts: 3,768 ✭✭✭Doodah7


    Alexa will now pick radio stations for me without having to add 'on Tunein'. Indeed if I say "play 88.5 RTE Radio One", she will confirm back to me saying "now playing 88.5 RTE Radio One on Tunein". Similarly if I ask for one of the BBC radio stations, I don't have to specifically say "on Tunein" but she will confirm the selection referencing the source.

    The only station I still can't get is 2FM. Does anyone know what the official frequency of the station is?? I assume that is the key in getting it to work.

    From here the frequencies on the Three Rock transmitter are:
    Three Rock Auxiliary/Main Transmitter
    RTE1: 88.5
    2FM: 90.7
    RnaG: 92.9
    Lyric: 96.7

    Could someone with current access to an echo try "play 90.7 RTE 2FM" or "play 90.7 2FM"?


  • #138
    Hellrazer
    Moderators, Arts Moderators, Recreation & Hobbies Moderators Posts: 10,731 Mod ✭✭✭✭Hellrazer


    How in gods name do I stop my echo from giving me the weather in Le-Son?
    Driving me insane.


  • #139
    bk
    Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 22,984 Mod ✭✭✭✭bk


    Hellrazer wrote: »
    How in gods name do I stop my echo from giving me the weather in Le-Son?
    Driving me insane.

    Say: "What is the weather in Dublin/Cork/etc." you need to specify the city.


  • #140
    judeboy101
    Banned (with Prison Access) Posts: 3,246 ✭✭✭judeboy101


    Hellrazer wrote: »
    How in gods name do I stop my echo from giving me the weather in Le-Son?
    Driving me insane.

    My bucket list now includes visiting Le-Son, thank you Alexa.


  • #141
    NomadicGray
    Registered Users, Registered Users 2 Posts: 1,433 ✭✭✭NomadicGray


    judeboy101 wrote: »
    My bucket list now includes visiting Le-Son, thank you Alexa.

    You'll have to let us know how the weather is.


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  • #142
    judeboy101
    Banned (with Prison Access) Posts: 3,246 ✭✭✭judeboy101


    NomadicGray wrote: »
    You'll have to let us know how the weather is.

    You know what will happen. I'll get to Le-Son, turn on Alexa and ask "Alexa?what is the weather like in Le-Son?" ....""the weather in castlebar is 4 degrees and cloudy"


  • #143
    Hellrazer
    Moderators, Arts Moderators, Recreation & Hobbies Moderators Posts: 10,731 Mod ✭✭✭✭Hellrazer


    Any other tips for a new user?
    Is there any way for it to play music from a network drive?
    Have the radio stations working ok.
    I don't have a Spotify premium account.Dont have a prime account.

    Is it time to think about either / or both of the above?


  • #144
    Loafing Oaf
    Registered Users, Registered Users 2 Posts: 16,810 ✭✭✭✭Loafing Oaf


    Hellrazer wrote: »
    Any other tips for a new user?
    Is there any way for it to play music from a network drive?
    Have the radio stations working ok.
    I don't have a Spotify premium account.Dont have a prime account.

    Is it time to think about either / or both of the above?

    You get can 'Amazon Music for Echo' for round a fiver a month AFAIK


  • #145
    alastair
    Registered Users, Registered Users 2 Posts: 19,309 ✭✭✭✭alastair


    You can also get Spotify premium cheaply if you team up with a couple of others and buy the 'family' deal - find the thread on bargain alerts; €2.50 a month. http://www.boards.ie/vbulletin/showthread.php?t=2057655713


  • #146
    kennM
    Registered Users Posts: 603 ✭✭✭kennM


    iPhone Alexa App setup in Ireland.

    Hey guys, before i get flamed i did a bunch of reading but no joy..... sorry in advance for long post.

    Friend of mine bought an Echo but having difficulties getting app installed. Tried switching Apple account location to UK or US but its looking for credit card details registered in US or UK... rejecting ROI cards. Tried setting paymemt option on account to NONE amd then switching but it looks like UK/US doesnt have that option and again looks for a card... back to square 1.

    Tried creating a new AppleID with no payment option against US/UK (tried both) and logged into it on phone... back to square 1, US/UK registered card.

    How to install Alexa app on iPhone.. all help appreciated. Have Android myself and it was a doddle... appreciate it gurus ;)


  • #147
    adox
    Registered Users, Registered Users 2 Posts: 19,018 ✭✭✭✭adox


    kennM wrote: »
    iPhone Alexa App setup in Ireland.

    Hey guys, before i get flamed i did a bunch of reading but no joy..... sorry in advance for long post.

    Friend of mine bought an Echo but having difficulties getting app installed. Tried switching Apple account location to UK or US but its looking for credit card details registered in US or UK... rejecting ROI cards. Tried setting paymemt option on account to NONE amd then switching but it looks like UK/US doesnt have that option and again looks for a card... back to square 1.

    Tried creating a new AppleID with no payment option against US/UK (tried both) and logged into it on phone... back to square 1, US/UK registered card.

    How to install Alexa app on iPhone.. all help appreciated. Have Android myself and it was a doddle... appreciate it gurus ;)

    When you are in the UK App Store log out of your account. You will still be in the U.K. Store. Go to download the free Echo app and it will ask you to log in or set up a new account. Set up a new account, don't use your current one. It won't ask for payment details as you are setting up a new account and trying to get a free app.


  • #148
    Chorus_suck
    Banned (with Prison Access) Posts: 487 ✭✭Chorus_suck


    This post has been deleted.


  • #149
    kennM
    Registered Users Posts: 603 ✭✭✭kennM


    Chorus_suck wrote: »
    This post has been deleted.

    App is very handy... for shopping lists, to-do lists etc. I have one myself and got it sorted on Android, iPhone is a pain in the ****s.


  • #150
    Chorus_suck
    Banned (with Prison Access) Posts: 487 ✭✭Chorus_suck


    This post has been deleted.


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  • #151
    corvus4906
    Registered Users Posts: 124 ✭✭corvus4906


    Trying to install an echo today for a friend who got it in the states....having issues maybe someone can give a hand with.... I sideloaded the Echo App to their android phone via an APK (as you can't get the app here in Ireland)

    App installed fine and i could log into their Amazon account without issue....but i get stuck at the activation screen:

    403602.jpeg


    it just keeps spinning for hours. Any ideas what to do?


    Edit: Apologies for the large screenshot image - woops.


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