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Vodafone Black Friday Sale

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Comments

  • #552
    SmallTeapot
    Registered Users, Registered Users 2 Posts: 1,776 ✭✭✭SmallTeapot


    Curb Your Enthusiasm wrote: »
    It is but be aware they force you to buy the 20 euro top up.

    Can use the top-up towards any vodafone number?

    I have ordered twice and both have been cancelled.... 80euro pending on my bank account.

    I wonder does the same offer apply in store (i.e. 100euro off)


  • #553
    enviro
    Registered Users, Registered Users 2 Posts: 1,292 ✭✭✭enviro


    Same offer applies in store. Got it this morning.


  • #554
    WestWicklow1
    Registered Users, Registered Users 2 Posts: 1,210 ✭✭✭WestWicklow1


    enviro wrote: »
    Same offer applies in store. Got it this morning.

    Did you have to top up in store?


  • #555
    BatMaths
    Registered Users Posts: 48 ✭BatMaths


    If chat tells you your order is awaiting pickup, does that mean it won't get cancelled? Spoke to someone today, absolutely useless


  • #556
    yabadabado
    Registered Users, Registered Users 2 Posts: 16,556 ✭✭✭✭yabadabado


    BatMaths wrote: »
    If chat tells you your order is awaiting pickup, does that mean it won't get cancelled? Spoke to someone today, absolutely useless

    I doubt they know themselves. At this stage I wouldn't trust its going to be fulfilled until the postman hands it over to me.


  • #557
    Westernworld.
    Closed Accounts Posts: 177 ✭✭Westernworld.


    Prob been asked

    Will Lyca work and what network do I name it for porting?


  • #558
    carbsy
    Registered Users, Registered Users 2 Posts: 2,083 ✭✭✭carbsy


    How many digits are order numbers? Is it 8?


  • #559
    carbsy
    Registered Users, Registered Users 2 Posts: 2,083 ✭✭✭carbsy


    Westernworld. wrote: »
    Prob been asked

    Will Lyca work and what network do I name it for porting?

    IIRC just choose 'other'. Again IIRC there are no other options....


  • #560
    WestWicklow1
    Registered Users, Registered Users 2 Posts: 1,210 ✭✭✭WestWicklow1


    carbsy wrote: »
    How many digits are order numbers? Is it 8?

    Just tried to check that for you but vodafone.ie is down and out!!!


  • #561
    Wolftown
    Registered Users Posts: 168 ✭✭Wolftown


    enviro wrote: »
    Same offer applies in store. Got it this morning.

    Were you forced to top up €20? Have a sim ready to use for this but the online order process sounds like a nightmare!


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  • #562
    WestWicklow1
    Registered Users, Registered Users 2 Posts: 1,210 ✭✭✭WestWicklow1


    carbsy wrote: »
    How many digits are order numbers? Is it 8?

    10 digits beginning with 00


  • #563
    carbsy
    Registered Users, Registered Users 2 Posts: 2,083 ✭✭✭carbsy


    WestWicklow1 wrote: »
    10 digits beginning with 00

    Ah cheers! :)


  • #564
    yabadabado
    Registered Users, Registered Users 2 Posts: 16,556 ✭✭✭✭yabadabado


    carbsy wrote: »
    How many digits are order numbers? Is it 8?

    Its 8 digits.

    Edit:
    They could find my order with the 8 digits.


  • #565
    fdevine
    Registered Users, Registered Users 2 Posts: 2,950 ✭✭✭fdevine


    WestWicklow1 wrote: »
    10 digits beginning with 00

    Seems there's transaction numbers & order numbers. Last order number I had appeared as the tansaction number on the invoice and neither are working this time around

    Both are 10 digits starting 00, just to confuse things further


  • #566
    Wolftown
    Registered Users Posts: 168 ✭✭Wolftown


    Have just ordered a white A21S online (no black in stock). Got an order number too, how long does it usually take for Vodafone to cancel the order?


  • #567
    Roberto_gas
    Registered Users, Registered Users 2 Posts: 4,206 ✭✭✭Roberto_gas


    Wolftown wrote: »
    Have just ordered a white A21S online (no black in stock). Got an order number too, how long does it usually take for Vodafone to cancel the order?

    Pretty much straight away .. check with chat or online portal after 2-3 hours.


  • #568
    Wolftown
    Registered Users Posts: 168 ✭✭Wolftown


    Roberto_gas wrote: »
    Pretty much straight away .. check with chat or online portal after 2-3 hours.

    Will do, thanks


  • #569
    Curb Your Enthusiasm
    Registered Users, Registered Users 2 Posts: 3,482 ✭✭✭Curb Your Enthusiasm


    Just picked one up in store but was forced to buy a top up for 20 euro. They just give it on a voucher though so you can always use it yourself, sell it on or pass it to a friend.


  • #570
    Quackster
    Moderators, Regional South Moderators Posts: 5,842 Mod ✭✭✭✭Quackster


    Curb Your Enthusiasm wrote: »
    Just picked one up in store but was forced to buy a top up for 20 euro. They just give it on a voucher though so you can always use it yourself, sell it on or pass it to a friend.
    It depends on the store though. Many stores won't give you a voucher but instead insist on applying the credit on the SIM that your number is ported over to.


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  • #571
    Curb Your Enthusiasm
    Registered Users, Registered Users 2 Posts: 3,482 ✭✭✭Curb Your Enthusiasm


    Quackster wrote: »
    It depends on the store though. Many stores won't give you a voucher but instead insist on applying the credit on the SIM that your number is ported over to.

    I'd imagine most will be sound about it if you tell them it's a gift. The call and collect team are based in one of the Cork stores and she told me that there's no issue giving a voucher, that this is standard practice. Just mention it when you collect and I'd imagine it'll be fine. Tell them a specific port date (I think you can go as far as a month later) and I'd imagine this'll be more likely.


  • #572
    Wolftown
    Registered Users Posts: 168 ✭✭Wolftown


    Curb Your Enthusiasm wrote: »
    Just picked one up in store but was forced to buy a top up for 20 euro. They just give it on a voucher though so you can always use it yourself, sell it on or pass it to a friend.

    I did this last year, ended up selling the credit for a tenner (possibly on boards). Ordered one online earlier and it's currently showing status as 'submitted'. So will see if it actually arrives.


  • #573
    Curb Your Enthusiasm
    Registered Users, Registered Users 2 Posts: 3,482 ✭✭✭Curb Your Enthusiasm


    Wolftown wrote: »
    I did this last year, ended up selling the credit for a tenner (possibly on boards). Ordered one online earlier and it's currently showing status as 'submitted'. So will see if it actually arrives.

    Just a warning. They show as submitted once you place the order. Mine then showed as cancelled the following morning. Its a trek to order online. Really poor show from VF.


  • #574
    Wolftown
    Registered Users Posts: 168 ✭✭Wolftown


    Curb Your Enthusiasm wrote: »
    Just a warning. They show as submitted once you place the order. Mine then showed as cancelled the following morning. Its a trek to order online. Really poor show from VF.

    Yeah, from reading everyone's experience this year and last I've very little faith in this actually going through. Really poor show is right! Can only imagine how bad their customer service is (coming from someone who is a customer of both Eir and Gomo🀣)


  • #575
    Curb Your Enthusiasm
    Registered Users, Registered Users 2 Posts: 3,482 ✭✭✭Curb Your Enthusiasm


    Wolftown wrote: »
    Yeah, from reading everyone's experience this year and last I've very little faith in this actually going through. Really poor show is right! Can only imagine how bad their customer service is (coming from someone who is a customer of both Eir and Gomo🀣)

    The live chat team/social media customer care seems to be outsourced too and don't have a clue what's going on when it comes to Irish orders..


  • #576
    okidoki987
    Registered Users, Registered Users 2 Posts: 10,625 ✭✭✭✭okidoki987


    You would imagine they would pull the offer if they don't have them available.
    Not a great way of trying to encourage people to join the network.


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  • #577
    StaticNoise
    Registered Users, Registered Users 2 Posts: 2,423 ✭✭✭StaticNoise


    My order was cancelled. No indication of such.
    I only saw it when I logged into my account.

    Plus, it appears that they ported my number. Not certain, but appears as such.

    So, no phone and a useless SIM card.


  • #578
    Curb Your Enthusiasm
    Registered Users, Registered Users 2 Posts: 3,482 ✭✭✭Curb Your Enthusiasm


    Made another order yesterday, third attempt.

    Status this morning: TO_BE_CANCELED

    What the hell is wrong with this company?


  • #579
    castle2012
    Registered Users, Registered Users 2 Posts: 1,014 ✭✭✭castle2012


    Just ordered a A21 online. Excellent value €40 quid. Where would you be going.


  • #580
    Curb Your Enthusiasm
    Registered Users, Registered Users 2 Posts: 3,482 ✭✭✭Curb Your Enthusiasm


    castle2012 wrote: »
    Just ordered a A21 online. Excellent value €40 quid. Where would you be going.

    Will more than likely be cancelled without notification.


  • #581
    Roberto_gas
    Registered Users, Registered Users 2 Posts: 4,206 ✭✭✭Roberto_gas


    Still waiting pickup since 3 days .... will be cancelled?? hope not


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  • #582
    JeffKenna
    Registered Users, Registered Users 2 Posts: 4,573 ✭✭✭JeffKenna


    Would love to get a phone but hardly seems worth the hassle with all the cancellations.


  • #583
    physioman
    Registered Users Posts: 1,239 ✭✭✭physioman


    Roberto_gas wrote: »
    Still waiting pickup since 3 days .... will be cancelled?? hope not

    Yeah same here. Was onto chat last night and they said there are delays but not cancelled


  • #584
    DopeTech
    Registered Users, Registered Users 2 Posts: 6,899 ✭✭✭DopeTech


    JeffKenna wrote: »
    Would love to get a phone but hardly seems worth the hassle with all the cancellations.

    Yeah how they cannot get a functional site is mind boggling. Comreg shouldn't stand for it but they never do anything.

    https://www.buymeacoffee.com/dopetech.ie



  • #585
    GBX
    Registered Users, Registered Users 2 Posts: 12,020 ✭✭✭✭GBX


    Hoping the Eir sim arrives today will go into a VF shop and try get a phone. Dont think its worth the hassle of trying online and being disappointed. At least if its out of stock in store i'll know for sure.


  • #586
    OsZa
    Registered Users Posts: 41 ✭OsZa


    My order is in SUBMITTED status and 39.99 is now in completed transactions ordered on 17/11/20.

    Would that mean I will get phone delivered?

    Is money pending on account for cancelled orders and then reverted back on account OR Vodafone actually take money and people have to chase after them to get money back?


  • #587
    fdevine
    Registered Users, Registered Users 2 Posts: 2,950 ✭✭✭fdevine


    OsZa wrote: »
    My order is in SUBMITTED status and 39.99 is now in completed transactions ordered on 17/11/20.

    Would that mean I will get phone delivered?

    Is money pending on account for cancelled orders and then reverted back on account OR Vodafone actually take money and people have to chase after them to get money back?

    Same situation. Can't track but was in pending transactions until now. Ordered 17/11. Should be delivered early next week


  • #588
    yabadabado
    Registered Users, Registered Users 2 Posts: 16,556 ✭✭✭✭yabadabado


    Another order cancelled ,they really are a disgrace.

    I wouldn't mind the phone isn't even for me.€120 waiting to be refunded and the customer service rep's haven't a clue what they are doing.


  • #589
    Roberto_gas
    Registered Users, Registered Users 2 Posts: 4,206 ✭✭✭Roberto_gas


    Order cancelled for mate...ordered yesterday ! lol


  • #590
    carbsy
    Registered Users, Registered Users 2 Posts: 2,083 ✭✭✭carbsy


    I've had another one cancelled ffs. Total shambles!


  • #591
    Wolftown
    Registered Users Posts: 168 ✭✭Wolftown


    Order I placed yesterday is still showing as submitted. Delivery status is 'order on back order'. Transaction still pending in my bank account.

    I'm sure it'll be cancelled soon!


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  • #592
    Roberto_gas
    Registered Users, Registered Users 2 Posts: 4,206 ✭✭✭Roberto_gas


    Wolftown wrote: »
    Order I placed yesterday is still showing as submitted. Delivery status is 'order on back order'. Transaction still pending in my bank account.

    I'm sure it'll be cancelled soon!

    U r good if u have delivery status on it


  • #593
    caper23
    Registered Users Posts: 155 ✭✭caper23


    Curb Your Enthusiasm wrote: »
    I'd imagine most will be sound about it if you tell them it's a gift. The call and collect team are based in one of the Cork stores and she told me that there's no issue giving a voucher, that this is standard practice. Just mention it when you collect and I'd imagine it'll be fine. Tell them a specific port date (I think you can go as far as a month later) and I'd imagine this'll be more likely.
    what cork store is that?? just call in with the sim card and sign up no questions asked??


  • #594
    caper23
    Registered Users Posts: 155 ✭✭caper23


    Curb Your Enthusiasm wrote: »
    I'd imagine most will be sound about it if you tell them it's a gift. The call and collect team are based in one of the Cork stores and she told me that there's no issue giving a voucher, that this is standard practice. Just mention it when you collect and I'd imagine it'll be fine. Tell them a specific port date (I think you can go as far as a month later) and I'd imagine this'll be more likely.
    was the phone unlocked??


  • #595
    starlit
    Registered Users, Registered Users 2 Posts: 12,344 ✭✭✭✭starlit


    What is up with Vodafone? Why are they canceling online phone orders are phones out of stock or they can’t keep up with demand and rather charge full price?

    Something similar happened to me a few months back for a different purchase. I’m waiting until shopping extravaganza season has passed before purchasing anything online again.


  • #596
    Wolftown
    Registered Users Posts: 168 ✭✭Wolftown


    Roberto_gas wrote: »
    U r good if u have delivery status on it

    That's encouraging, will update once it changes


  • #597
    Curb Your Enthusiasm
    Registered Users, Registered Users 2 Posts: 3,482 ✭✭✭Curb Your Enthusiasm


    Are you all using 48 / Lyca sims to order online? Store told me those networks were specifically excluded from the offer so may be why online orders are failing...


  • #598
    Roberto_gas
    Registered Users, Registered Users 2 Posts: 4,206 ✭✭✭Roberto_gas


    starlit wrote: »
    What is up with Vodafone? Why are they canceling online phone orders are phones out of stock or they can’t keep up with demand and rather charge full price?

    Something similar happened to me a few months back for a different purchase. I’m waiting until shopping extravaganza season has passed before purchasing anything online again.

    Major reorg happening talks of closing/selling business..all contributing to debacle..also they focus more on business cust nowadays


  • #599
    starlit
    Registered Users, Registered Users 2 Posts: 12,344 ✭✭✭✭starlit


    I know with carphone warehouse for the latest iPhone’s Vodafone is not a network carrier listed yet only 3 and eir and yet they are trying to sell on Vodafone website.


  • #600
    Curb Your Enthusiasm
    Registered Users, Registered Users 2 Posts: 3,482 ✭✭✭Curb Your Enthusiasm


    Can't get over how sh1te their website is too.. The interface is woeful. Borderline unusable. Who designs this stuff?


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  • #601
    gerard2210
    Registered Users, Registered Users 2 Posts: 547 ✭✭✭gerard2210


    Ordered the phone (A21s) on 14/11. Status moved to "awaiting pick up" today. (Friday 20/11). Thought it might be cancelled.


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