“The Book People” Clearance sale plus extra 35% off code

Ah it might have just been mispicked by someone in the warehouse. I ordered the same set in Little Miss and that was fine.

Sheep Shagger wrote: »

Think I read earlier in the thread that at least one person who ordered for parcel motel delivery got their order split into multiple deliveries so thay had to pay the parcel motel fee multiple times?

Our order was split between 7 debits on our credit card, does this mean we will get 7 delivers to parcel motel does anyone know? Was having a chat via twitter direct message but that's stopped and history gone as they have closed the account.

Our original order was for 7 books in one transaction.

I placed an order for 20 kids books/sets on 3 March and chose to have delivered to AddressPal UK to avail of the free delivery. I was charged just the once for all items so no separate transactions.

My order has been split into five batches - I've gotten three individual sets so far in mid March and the rest of my order has been split into two boxes - and according to the Hermes tracking emails, those were delivered to the UK AddressPal hub earlier today so hopefully they will be in the post office for me to collect later in the week. Bit of a pain paying AddressPal five times but that's the risk you take when using a parcel forwarding service and I got a lot of books for my little one for half nothing so it still works out as a good deal.

I've gotten updates and tracking information for every dispatch but they went straight into my junk folder so maybe check your junk folders just in case.

Caranica wrote: »

Just checked my email, ordered on 03 March and nothing yet

Ditto

DrFunkatron wrote: »

Nothing for me just yet anyway, ordered to an Irish address

Could it be just that.
I ordered to my address too

Got something from the uk yesterday it had been in An Post Dublin depot since last Wednesday according to the tracking.

Motherof123 wrote: »

I ordered on the 3rd of March also hopefully we will hear something soon I check my junk email also just incase anything goes in as someone else said they got a delivery notification into their junk folder.
Seems like they are prioritizing the uk orders first Im in the republic so hope we'll have them next week.

It is a total joke... Im sure that even if they bother to send the order I will not even get half what I ordered...

Will wait one more week and the paypal dispute

silver2020 wrote: »

Maybe you need to chill just a little

Thanks for the advice.

Will go n chill out while reading other people's comments who say that they didnt get the complete order...

To be fair when I ordered the timescale said 10 working days. The following day I did a second order which mentioned the 4 weeks. I didn’t get the first order for around the 4 weeks. Wasn’t the end of the world though!

Motherof123 wrote: »

Yeah I have ordered a lot but we don't mind waiting i think with most people it's the worry of not getting anything at all and losing out on a refund if they did go into receivership.
I can't wait for the books to come tho my kids are big into reading and they will be a nice thing to keep them busy.

Exactly! It was me that got part of the wrong order-Mr Men pencil set instead of books, and I have emailed to try sort it. But saying that I saved so much on all the books I ordered that I’m not too worried about it and have still saved a fortune even allowing for the mistake.

Motherof123 wrote: »

You might have better luck ringing and speaking to someone they have a phone number on the website.

I know what you mean about the cost you'd be just glad to get something I ordered a lot of books so cheaply I don't even know how they can sell them for so little. I got MR men pencils for like 79c for 24 pencils

That’s probably the set I got

DrFunkatron wrote: »

Yep that's it, plus it was on HUKD too so they were probably swamped. May just wait and see I guess!

Glad I paid with Paypal though...

Yep, I worked out that they had over 27,000 orders over 3 days based on the order numbers of two orders I made.

Pique wrote: »

32k orders between mine on 3rd and 6th.

Those poor warehouse staff!

Team of 60.

From my own experience in online management, they should be able to process about 4,000-5,000 orders per day based on 60 fulfillment staff.

But orders come in 7 days a week, staff work 5 days a week. Add coronavirus restrictions and you may as well add a couple of weeks extra time.

It would be great to get them in the next 10 days - my two God children could do with more books

leex wrote: »

Received mine today through Addresspal. Ordered over 10 books in 1 order received in 2 boxes. Postage was hefty at 19eur but still great value for the whole lot. Thanks again to OP

When did you order?

bailey99 wrote: »

What was your order number just for info please. Wondering how close they are to mine. Thanks!

They don’t always seem to be going in order. I placed my order at the start of March and got it last week. But the day after I placed that order I put in another one. The second one was only for two books (well multiple copies of two books). I got that second order about two weeks after I placed it and still had to wait the five/six weeks for the earlier order.

Well I finally got a response, all be it an auto response, from an email I sent today.

Thank you for your message. Due to the recent high level of sales, it is taking longer than usual to respond to customer queries. We will reply to your message as soon as possible.
Please be assured that if you are awaiting a delivery, your order will be with you shortly. The average delivery time is currently 7 weeks.
Please accept our sincere apologies for any inconvenience.

Kind regards,

Scott McKelvie
Head of Operations

Homesick Alien wrote: »

When did you order?

Sorry for delay replying - ordered March 3rd.