Eir rural FTTH thread III

shaveAbullock · 23-05-2020 1:01pm

The only thing I could guess is they ordered it a long time ago and only got the install now because of technical issues.

frozenfrozen · 23-05-2020 1:37pm

fmannix10 wrote: »

I'm not sure about your question but I would love to know what settings you used on the wan interface to make it option an ipv6 address. I am using pfsense and have not been able to make it option an ipv6 address.

No problem

Interfaces -> WAN ->

IPV6 Configuration Type [DHCPv6]

DHCPv6 client configuration
[Basic]
Request only an IPv6 Prefix [True]
Prefix Delegation Size [64]
Use IPv4 connectivity [True]
Use VLAN priority [Disabled]

Interfaces -> LAN ->

IPv6 Configuration Type [Track Interface]

Track IPv6 Interface
IPv6 Interface WAN
IPv6 Prefix ID [0x 0]

screenshots attached showing those values. I'd suggest backing up / noting what your working settings are first just in case.

fmannix10 · 24-05-2020 12:47pm

frozenfrozen wrote: »

No problem

Interfaces -> WAN ->

IPV6 Configuration Type [DHCPv6]

DHCPv6 client configuration
[Basic]
Request only an IPv6 Prefix [True]
Prefix Delegation Size [64]
Use IPv4 connectivity [True]
Use VLAN priority [Disabled]

Interfaces -> LAN ->

IPv6 Configuration Type [Track Interface]

Track IPv6 Interface
IPv6 Interface WAN
IPv6 Prefix ID [0x 0]

screenshots attached showing those values. I'd suggest backing up / noting what your working settings are first just in case.

This does not seem to work for me. I do get an IPv6 prefix but not an ipv6 address. Do does your WAN_DHCP6 gateway show as online? Mine is pending with these settings.

If you go to https://ipv6-test.com/ does it say supported for you?

darkside71 · 25-05-2020 10:59am

Hi,

Has any airwire customers got the 300Mbps to 500Mpbs upgrade yet? I was in touch with them two weeks and then told me they'd be upgrading all customers within a week or two. But nothing yet.

Thanks

frozenfrozen · 25-05-2020 12:40pm

fmannix10 wrote: »

This does not seem to work for me. I do get an IPv6 prefix but not an ipv6 address. Do does your WAN_DHCP6 gateway show as online? Mine is pending with these settings.

If you go to https://ipv6-test.com/ does it say supported for you?

WAN DHCP6 gateway shows online but no IP

ipv6-test gives me all green except with filtered ICMP so an 18/20 score.

test-ipv6.com gives a 10/10 score.

All devices on the LAN network are getting their own ipv6 address and scoring 10/10 on ipv6-test also.

Not really sure how to help you debug your issue. Are you 100% sure you chose exactly the same options as I did?

Gonzo · 25-05-2020 2:37pm

darkside71 wrote: »

Hi,

Has any airwire customers got the 300Mbps to 500Mpbs upgrade yet? I was in touch with them two weeks and then told me they'd be upgrading all customers within a week or two. But nothing yet.

Thanks

Hopefully you'll have that upgrade soon. I'm with Eir and giving serious consideration switching provider as they have no plans to upgrade from 300Mbps to 500Mbps. I get the feeling the 300 plan had such a small takeup compared to the 150 and 1000, that Eir are just not bothered with it anymore.

darkside71 · 25-05-2020 2:49pm

Gonzo wrote: »

Hopefully you'll have that upgrade soon. I'm with Eir and giving serious consideration switching provider as they have no plans to upgrade from 300Mbps to 500Mbps. I get the feeling the 300 plan had such a small takeup compared to the 150 and 1000, that Eir are just not bothered with it anymore.

Thanks, I'm hoping I get the upgrade soon as well. There was a post on here from the Airwire Representative back on the 8th of May saying all customers would have within a week. I know Digiweb already seems to have rolled it out.

It strange that Eir doesn't think there's a market for the 500 Package, considering a good number of other resellers have it.

Just about switching providers, while I have not really considered it yet. I was looking a puretelecom and their current offer. They are offering the 1Gbps for 35 per month for six months and then 75 after. it's a 12 months contract. So it works out at 660 for the year, cheaper than what I currently pay for the 300Mbps package. I'm not sure how good the support from pure telecom actually is, but since they are just reselling a package like other resellers.. maybe it's not too bad. But I'd like confirm before if I was every going to move. Probably would need a more powerful router to take advantage of the 1Gbps.

Marlow · 25-05-2020 6:12pm

darkside71 wrote: »

I'm not sure how good the support from pure telecom actually is, but since they are just reselling a package like other resellers

None of the providers are "resellers" and every provider differs.

The OpenEIR FTTH connection is only one piece of the string.

The entire connection would consist of:
- OpenEIR FTTH
- The providers own network to bring it from the interconnect through their own core network (the interconnect could for example be in Galway or Ennis or Castlebar and the connection would need to be brought to for example Belfast, Dublin or Cork). This part has nothing to do with OpenEIR.
- The providers own internet connectivity with carriers and peering at internet exchanges. This part has nothing to do with OpenEIR.
- What the provider offers (IPv4, IPv6, Static IP or not, etc., what their support is like etc.) This part has nothing to do with OpenEIR.

It's not just like buying a product from wholesale, branding it maybe, putting it on the shelf and selling it. That's also the reason, why the OpenEIR wholesale price is not indicative of the cost to the provider.

/M

daraghwal · 25-05-2020 10:13pm

Are there any providers doing fibre for short term e.g. a monthly basis or 3 month contract rather than 12 months?

oscarBravo · 25-05-2020 11:27pm

daraghwal wrote: »

Are there any providers doing fibre for short term e.g. a monthly basis or 3 month contract rather than 12 months?

Unlikely. The wholesale providers require at least a six-month contract.

Airwire: MartinL · 25-05-2020 11:48pm

daraghwal wrote: »

Are there any providers doing fibre for short term e.g. a monthly basis or 3 month contract rather than 12 months?

We offer 6 months contracts, but as we have a minimum commitment of 6 months to for example OpenEIR and SIRO, it's impossible to offer shorter contracts.

Also, non of the usual discounts, like cheaper installation, free router, etc. would be available on short term contracts. A 6 months contract often works out very similar to a 12 month contract on the retail price. So unless you already have a suitable router, there is very little benefit to sign up for 6 months only.

William_Flynn · 26-05-2020 2:50pm

daraghwal wrote: »

Are there any providers doing fibre for short term e.g. a monthly basis or 3 month contract rather than 12 months?

While not fibre the closest offering to what you are asking for is Virgin Media cable broadband "250MB Freedom broadband" which has a 30-day contract. Depending on where you live, this may or may not be available.

Airwire: MartinL · 26-05-2020 6:35pm

We have updated the database for OpenEIR FTTC/FTTH today.

It can be found at https://www.airwire.ie/avail

nanook5 · 01-06-2020 4:30pm

darkside71 wrote: »

Thanks, I'm hoping I get the upgrade soon as well. There was a post on here from the Airwire Representative back on the 8th of May saying all customers would have within a week. I know Digiweb already seems to have rolled it out.

It strange that Eir doesn't think there's a market for the 500 Package, considering a good number of other resellers have it.

Just about switching providers, while I have not really considered it yet. I was looking a puretelecom and their current offer. They are offering the 1Gbps for 35 per month for six months and then 75 after. it's a 12 months contract. So it works out at 660 for the year, cheaper than what I currently pay for the 300Mbps package. I'm not sure how good the support from pure telecom actually is, but since they are just reselling a package like other resellers.. maybe it's not too bad. But I'd like confirm before if I was every going to move. Probably would need a more powerful router to take advantage of the 1Gbps.

Any more on the Airwire upgrade from 300Mb/s to 500Mb/s?

Johnboy1951 · 01-06-2020 5:57pm

nanook5 wrote: »

Any more on the Airwire upgrade from 300Mb/s to 500Mb/s?

Package	    Speed (down / up)	   Cap	Monthly fee
Pro Step 2	150 / 30 Mbit/s	   None	&#8364;49.00
Pro Step 3	500 / 50 Mbit/s	   None	&#8364;59.00
Pro Step 4	1000 / 100 Mbit/s  None	&#8364;79.00

http://www.airwire.ie/index.php/products/ftth

shaveAbullock · 01-06-2020 6:25pm

That's for new customers, I don't know if existing customers have been upgraded yet.

Airwire: MartinL · 02-06-2020 2:30am

shaveAbullock wrote: »

That's for new customers, I don't know if existing customers have been upgraded yet.

The majority of customers on the 300 Mbit/s profile have been upgraded. Customers can check that in their account.

It's a manual process, so it doesn't quite go as quickly, as expected, but everyone will be on the 500 Mbit/s soon enough.

darkside71 · 02-06-2020 10:52am

Airwire: MartinL wrote: »

The majority of customers on the 300 Mbit/s profile have been upgraded. Customers can check that in their account.

It's a manual process, so it doesn't quite go as quickly, as expected, but everyone will be on the 500 Mbit/s soon enough.

I sent an email back on the 12th of May and was told it was going to be within a week or two. I then called on the 26th and was told that management are currently reviewing the upgrades as it will put extra pressure on current infrastructure and needs to be planned. Which is Fair enough, but from that line I got the impression the upgrades hadn't started yet.

I really like your service, but to be fair the comms from here and from support seem to differ a little and it's a little confusing. Was told to call back today if I still haven't been upgraded, which I haven't.

AidenL · 02-06-2020 3:06pm

I have been upgraded:)

chris_ie · 02-06-2020 8:25pm

Any FTTH customers having speed issues this evening?

shaveAbullock · 02-06-2020 9:13pm

chris_ie wrote: »

Any FTTH customers having speed issues this evening?

Issues are rarely the Open Eir part of the network. Usually the problem is with the ISP or with the ISP in a specific area.

limnam · 02-06-2020 9:37pm

chris_ie wrote: »

Any FTTH customers having speed issues this evening?

What is the issue you're seeing?

chris_ie · 02-06-2020 10:03pm

limnam wrote: »

What is the issue you're seeing?

Just slow speeds. Had issues during work earlier but put it down to the VPN. But now this evening speeds are around 1-5MB at the min. (300MB connection)

I’ve contacted support to see what the story is. Had wondered if there were more widespread issues.

shaveAbullock · 02-06-2020 10:21pm

Any idea which ISP is having this issue?

chris_ie · 02-06-2020 10:25pm

shaveAbullock wrote: »

Any idea which ISP is having this issue?

Oops meant to mention that. It’s Airwire. Never usually have any issues.

shaveAbullock · 02-06-2020 10:30pm

chris_ie wrote: »

Oops meant to mention that. It’s Airwire. Never usually have any issues.

I'm with airwire and have had no issue tonight in the midwest.
Consistent 146 Mbit and I'm on the 150 package.

Headshot · 02-06-2020 10:39pm

I've read there's a Fibre cable issue between Ballybofey and Donegal.

oscarBravo · 02-06-2020 10:47pm

Headshot wrote: »

I've read there's a Fibre cable issue between Ballybofey and Donegal.

Yup - "Transport System failure between Ballybofey and Donegal" - forecast repair by midnight.

chris_ie · 02-06-2020 10:51pm

Headshot wrote: »

I've read there's a Fibre cable issue between Ballybofey and Donegal.

oscarBravo wrote: »

Yup - "Transport System failure between Ballybofey and Donegal" - forecast repair by midnight.

That could explain it alright. Cheers lads.

medoc · 02-06-2020 11:12pm

I’m having issues here this evening for the first time ever with Digiweb. Wired it’s 48mb up but only about 19mb down on the 500 package. Ping is nearly 100ms. Strange. Hopefully it’s sorted soon.

MBSnr · 02-06-2020 11:17pm

medoc wrote: »

I’m having issues here this evening for the first time ever with Digiweb. Wired it’s 48mb up but only about 19mb down on the 500 package. Ping is nearly 100ms. Strange. Hopefully it’s sorted soon.

I'm on the same Digiweb package but no issues in Mayo.
Ping is the standard 10ms or so and speed 470/48.

Marlow · 03-06-2020 12:17am

shaveAbullock wrote: »

Usually the problem is with the ISP or with the ISP in a specific area.

Actually not. OpenEIR has a few overcontended exchanges. It really depends on where the ISP has their interconnect with OpenEIR.

/M

Tilikum17 · 03-06-2020 11:48am

Just wondering who do people generally use for completing the ducting” work. Had vodaphone installer out today and said he can’t do it without the ducking or letting them put a pole in the garden.

cnocbui · 03-06-2020 12:57pm

One inch ID poly water pipe would be a popular choice, I believe, Though I am not sure if that meets the required spec in terms of ID.

shaveAbullock · 03-06-2020 1:01pm

Tilikum17 wrote: »

Just wondering who do people generally use for completing the ducting” work. Had vodaphone installer out today and said he can’t do it without the ducking or letting them put a pole in the garden.

A KN installer?
Sometimes they offer to do it as a nixer, I guess he wasn't interested.
I just did a google for my area and some landscaping companies offer the service. Maybe you can find something similar near you.

babi-hrse · 03-06-2020 1:38pm

A civil groundworker a builder a landscaper or a farmer or yourself.
There's no spec but I'd say 3/4inch would be useless if it goes longer than 5 meters. ESB red "hockey stick" hydrodare is ideal.
They will survey it for ducting or blockage on private property it's still expected you will resolve it but a civil crew may approach the customer from another part of the company basically offering themselves as a contractor to do the work. Your best off doing it yourself as you don't know how long they will take to come out to you if at all.

PaddyTheNth · 03-06-2020 3:38pm

Ducting guidelines - can't sort the link on mobile but Google 'open eir ducting' and their spec doc should be first result.

Wouldn't get too worried about following to the absolute letter but things like inspection points are as much for your benefit as anyone.

DIY definitely if the distance isn't too long. Heavy enough work for a man on his own with a spade!

dam099 · 03-06-2020 3:42pm

babi-hrse wrote: »

There's no spec ....l.

In this day and age that is a bit ridiculous. They (and Siro/Virgin/NBI) should be publishing standards for ducting required in order for them to connect new customers i.e. at least diameter, no more than x degrees of a bend, water ingress resistance etc.

medoc · 03-06-2020 4:35pm

MBSnr wrote: »

I'm on the same Digiweb package but no issues in Mayo.
Ping is the standard 10ms or so and speed 470/48.

Back to normal this morning. 480 wired 440 WiFi with 11ms ping. Strange.

jgbyr · 03-06-2020 4:39pm

Ducting guidelines

https://www.eir.ie/support/just-joined/fibre-to-the-home-underground-ducting/

John mac · 03-06-2020 7:18pm

I used 1 1/4" hydrodare , and 8mm pull through , 40M long from the pole to the inlet , hardest part was cutting the path .

babi-hrse · 03-06-2020 8:25pm

dam099 wrote: »

In this day and age that is a bit ridiculous. They (and Siro/Virgin/NBI) should be publishing standards for ducting required in order for them to connect new customers i.e. at least diameter, no more than x degrees of a bend, water ingress resistance etc.

Well going way back there weren't even ducts it was just armoured cable from the jb4 going up your driveway and up into hall through concrete floor. Times change old houses usually don't so they have to expect not everything is going to be ideal.
Anything with at two inches internal diameter not having a bend radius lessnthan 1 foot with an inspection chamber at any hard bends such as at the foot of the etu and every 50 meters as rods are only 60m can't rod through a duct longer than our rods is recommended. For ducting to a pole enough hydrodare to bring ducting up 1 meter above ground level up pole. Water ingress isn't a thing the ducts naturally get water coming in them from the network itself. Ducting can be brought up against external wall of house and then it can be cleated to wall where it can travel along plinth or soffit and fascia. Is not allowed to go unducted from the base of the pole to house eg along a boundary fence. It can go unducted cleated to a solid wall but wooden fences are a no no. so if not traveling from a pole overhead to brickwork or cleated along a fixed structure such as a brick wall it needs to be in a duct. Attaching lines to soffit and fascia has not been allowed since last march. (Storms pulled poles and poles pulled fibre which didn't break and ripped soffit and fascia off) so if a copper line attaches to a soffit and fascia overhead it's not possible for the fibre to do the same has to be eyebolted to brickwork. Techs are not allowed onto the roof so attaching an eyebolt to sling the line onto chimney is not possible unless chimney is a part of end gable wall that can be accessed by a ladder without pressing on the roof.
If specs were being updated for houses it should be houses have internal ducting from etu to inside or internal fibre ran through house. New builds are still coming out with cat5 which puts a few new homeowners off the drilling that is required.
One instance was etu was built on party wall in gardens and houses had external insulation and no ducting to inside houses from etu just cat5. This meant fibre would have to be ran out along wall to house but can't drill through external insulation so nobody could get a line in.
Builders haven't been updated and openeir haven't exactly informed them so there's a bit of confusion on both sides.

MBSnr · 04-06-2020 8:52pm

medoc wrote: »

Back to normal this morning. 480 wired 440 WiFi with 11ms ping. Strange.

Oh you big show off....! I never get more than 473.....

Airwire: MartinL · 04-06-2020 11:38pm

We have updated the database for OpenEIR FTTC/FTTH today.

It can be found at https://www.airwire.ie/avail

Tilikum17 · 08-06-2020 10:24am

I’ve a lad coming to dig a trench for open eir lad this week. Can anyone tell me what type of pipe needs to go down for the cable? Also, where do you get the pipe?

cnocbui · 08-06-2020 12:32pm

Mentioned 4 & 5 posts back.

shanec1928 · 08-06-2020 7:02pm

Had a sudden fault this evening with eir.. saying up to 3 working days for a repair. What are the chances of it being done in that time frame?

Tilikum17 · 08-06-2020 9:15pm

Quick question. So the pole is right outside our boundary wall. Just had a lad out to look at digging the trench & he asked can the cable/ducting can be brought over the wall rather than under it? As this would save a lot of money.

Anyone know?

ED E · 08-06-2020 10:36pm

Tilikum17 wrote: »

Quick question. So the pole is right outside our boundary wall. Just had a lad out to look at digging the trench & he asked can the cable/ducting can be brought over the wall rather than under it? As this would save a lot of money.

Anyone know?

babi-hrse would be the one to answer that but I suspect youd need to erect a pole inside and run it down from that to the duct inside the wall.

babi-hrse · 09-06-2020 6:40am

Yeah if it's your wall you can bring your duct up it and flexed over to pole if right outside next to wall

Eir rural FTTH thread III

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