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WFP waiting times

1235

Comments

  • Registered Users, Registered Users 2 Posts: 166,026 ✭✭✭✭LegacyUser


    I applied for mine in June they received it on the 28th of june. I emailed them about month ago and they replied back a week and a half ago, that said I would hear word from them in 2 weeks approx.


  • Registered Users Posts: 62 ✭✭nicrob08


    Jenbeebee wrote: »
    Hi
    Anyone know what month they are in of processing applications?? I’ve emailed and called and tweeted? Nobody seems to respond?

    Thanks

    Applied start of July, not heard anything from them.


  • Registered Users Posts: 2 Lede


    I'd like to know if anyone knows what month they're processing. Sent application form on 18th June, they sent letter back saying they received the application on 25th July which is shocking. Pretty sure it's 3 days to post a letter. 3 weeks to open it!!!! Anyhow its now nearly September and I've heard nothing back. Surely it can't take so long. Living off €210 a week. Shocking length of time to wait


  • Registered Users Posts: 13 Jenbeebee


    nicrob08 wrote: »
    Applied start of July, not heard anything from them.

    I got letter dated 18th July that they received my application and nothing since


  • Registered Users Posts: 12 Tommie 19


    Lede wrote: »
    I'd like to know if anyone knows what month they're processing. Sent application form on 18th June, they sent letter back saying they received the application on 25th July which is shocking. Pretty sure it's 3 days to post a letter. 3 weeks to open it!!!! Anyhow its now nearly September and I've heard nothing back. Surely it can't take so long. Living off €210 a week. Shocking length of time to wait


    I sent my application in, in June got the letter back saying they received it on the 28th June. I emailed them about 3 weeks ago and heard back a week and a half ago that I should hear word in about 2 weeks approx heard nothing yet


  • Registered Users Posts: 20 jellytots123


    Last Friday they were on 2nd july


  • Registered Users Posts: 20 jellytots123


    Just phoned there now. They are on at least the 13th July as mine was that date.


  • Registered Users Posts: 2 Lede


    Just phoned there now. They are on at least the 13th July as mine was that date.
    Do you know the number you called? Because I was in hold 59mins without speaking to an actual human. So frustrating


  • Registered Users Posts: 20 jellytots123


    Lede wrote: »
    Do you know the number you called? Because I was in hold 59mins without speaking to an actual human. So frustrating

    043 3340000 think it depends on the time as I had called earlier in day and i was waiting the same as u and the phone cut off. When I phoned at bout 4ish I was only waiting bout 10mins.


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  • Registered Users, Registered Users 2 Posts: 9,420 ✭✭✭splinter65


    10am or 4pm is the only time to ring. Ringing will only tell you what week they’re on, it won’t get you moved up the list. The time they spend answering the phone is time taken away from processing the claims. There aren’t staff assigned to answer the phone.


  • Registered Users Posts: 12 Tommie 19


    Anyone hear any word back yet about their application, I applied in late June still heard nothing.


  • Registered Users, Registered Users 2 Posts: 166,026 ✭✭✭✭LegacyUser


    Tommie 19 wrote: »
    Anyone hear any word back yet about their application, I applied in late June still heard nothing.

    Unfortunately I have heard nothing since the 18th July 🙄


  • Registered Users Posts: 13 Jenbeebee


    Tommie 19 wrote: »
    Anyone hear any word back yet about their application, I applied in late June still heard nothing.

    I have heard nothing from the 18th July 🙄

    I emailed last Wednesday and got a response today that current wait times are “8-9 weeks or so”


  • Registered Users Posts: 62 ✭✭nicrob08


    Tommie 19 wrote: »
    Anyone hear any word back yet about their application, I applied in late June still heard nothing.

    Heard nothing from early July application


  • Registered Users Posts: 12 Tommie 19


    Jenbeebee wrote: »
    I have heard nothing from the 18th July 🙄

    I emailed last Wednesday and got a response today that current wait times are “8-9 weeks or so”

    I just counted, mine is gone in 10 weeks now


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  • Registered Users Posts: 62 ✭✭nicrob08


    Tommie 19 wrote: »
    I just counted, mine is gone in 10 weeks now

    The wait times keep creeping up.


  • Registered Users Posts: 13 Jenbeebee


    nicrob08 wrote: »
    The wait times keep creeping up.

    Try calling and send an email hopefully they will answer or respond


  • Registered Users Posts: 62 ✭✭nicrob08


    Jenbeebee wrote: »
    Try calling and send an email hopefully they will answer or respond

    I sent an email, i attempted to call, could only stick that music for 10 mins, its awful 😂


  • Registered Users Posts: 62 ✭✭nicrob08


    Received a letter this morning. Ive been awarded however calculations incorrect, they never took my maintenance disregard into account against rent (€1500) a month. However they did include a request for rent info (however i already sent all this) to be marked for the attention of the deciding officer. Ill email as it gives his details. Im relieved I will be at least getting something while the balance is being sorted. Ive been awarded WFP from the Thursday after i started work. I see some people were confused if it was from application received or processed.


  • Registered Users Posts: 2,237 ✭✭✭javagal


    Does anyone know how long it takes to add a new baby onto my claim? I have sent 3 emails with no reply yet.

    Tia


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  • Registered Users Posts: 13 Jenbeebee


    nicrob08 wrote: »
    Received a letter this morning. Ive been awarded however calculations incorrect, they never took my maintenance disregard into account against rent (€1500) a month. However they did include a request for rent info (however i already sent all this) to be marked for the attention of the deciding officer. Ill email as it gives his details. Im relieved I will be at least getting something while the balance is being sorted. Ive been awarded WFP from the Thursday after i started work. I see some people were confused if it was from application received or processed.

    That’s great news!! Do you mind me asking how long in total where you waiting?


  • Registered Users Posts: 62 ✭✭nicrob08


    Jenbeebee wrote: »
    That’s great news!! Do you mind me asking how long in total where you waiting?

    Just over 9 weeks. Said on the letter I would be paid today, didnt receive anything. I hope you hear soon. Do you have a TD that could enquire on your behalf? Their offices are usually v quick to get a response


  • Registered Users Posts: 13 Jenbeebee


    nicrob08 wrote: »
    Just over 9 weeks. Said on the letter I would be paid today, didnt receive anything. I hope you hear soon. Do you have a TD that could enquire on your behalf? Their offices are usually v quick to get a response

    Thanks for replying!! That’s my next step


  • Registered Users Posts: 12 Tommie 19


    Does anyone know if you can check the WFP status online like you can with the medical card, emailed them and still waiting on a reply, the waiting time is becoming a joke now!! Also does anyone know if you get rejected do you still get a letter to say this as I'm waiting over 10 weeks now?


  • Registered Users Posts: 13 Jenbeebee


    Tommie 19 wrote: »
    Does anyone know if you can check the WFP status online like you can with the medical card, emailed them and still waiting on a reply, the waiting time is becoming a joke now!! Also does anyone know if you get rejected do you still get a letter to say this as I'm waiting over 10 weeks now?

    I don’t think you can unfortunately.. I’m sure they would have to inform you either way I got a letter last week requesting more payslips so I registered post them and they received it today so I’m hoping to hear soon


  • Registered Users Posts: 12 Tommie 19


    Jenbeebee wrote: »
    I don’t think you can unfortunately.. I’m sure they would have to inform you either way I got a letter last week requesting more payslips so I registered post them and they received it today so I’m hoping to hear soon

    I taught I would of heard something by now even if it was requesting more info.


  • Registered Users Posts: 2 Kmc3914


    Does anyone know what month they are processing now?


  • Registered Users Posts: 13 Jenbeebee


    Kmc3914 wrote: »
    Does anyone know what month they are processing now?

    My application was received 18th July and they requested more info from me last Friday!!! So I presume they are still dealing with July applications
    EDIT
    my payment went thru this morning !!


  • Registered Users Posts: 12 Tommie 19


    Jenbeebee wrote: »
    My application was received 18th July and they requested more info from me last Friday!!! So I presume they are still dealing with July applications
    EDIT
    my payment went thru this morning !!

    That's great news, I'm still waiting since end of June I have emailed them a load of times and no reply, did you ring them or do anything to hurry ur application along ?


  • Registered Users, Registered Users 2 Posts: 9,420 ✭✭✭splinter65


    Jenbeebee wrote: »
    My application was received 18th July and they requested more info from me last Friday!!! So I presume they are still dealing with July applications
    EDIT
    my payment went thru this morning !!

    Great thank God! Happy days!


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  • Registered Users Posts: 13 Jenbeebee


    Tommie 19 wrote: »
    That's great news, I'm still waiting since end of June I have emailed them a load of times and no reply, did you ring them or do anything to hurry ur application along ?

    Called numerous times never got thru sent an email took a week to respond got a letter looking for more info last Friday. Letter came in the post to say it was awarded to me today
    8 weeks exactly from when application was received to payment today


  • Registered Users Posts: 62 ✭✭nicrob08


    Tommie 19 wrote: »
    Does anyone know if you can check the WFP status online like you can with the medical card, emailed them and still waiting on a reply, the waiting time is becoming a joke now!! Also does anyone know if you get rejected do you still get a letter to say this as I'm waiting over 10 weeks now?

    Any news on your application?


  • Registered Users Posts: 12 Tommie 19


    nicrob08 wrote: »
    Any news on your application?

    No word yet still waiting.


  • Registered Users Posts: 2 Kmc3914


    I called them today, and they are working on applications from 9th August


  • Registered Users Posts: 4 AoifeF4


    Jenbeebee wrote: »
    My application was received 18th July and they requested more info from me last Friday!!! So I presume they are still dealing with July applications
    EDIT
    my payment went thru this morning !!

    Hope you don't mind me asking but did you get it back paid?


  • Registered Users Posts: 13 Jenbeebee


    AoifeF4 wrote: »
    Hope you don't mind me asking but did you get it back paid?

    Hi yes I got it back dated not from when they received my application tho ..


  • Registered Users Posts: 4 AoifeF4


    Jenbeebee wrote: »
    Hi yes I got it back dated not from when they received my application tho ..

    Thanks, hubby got his granted and paid two weeks ago but didn't get it back paid.
    The letter said his payments would be from the 25th July and his first payment went in on the 5th of September but only the amount he will get each week.


  • Registered Users Posts: 291 ✭✭natc


    I got a reply to my email from two weeks ago today saying the current wait time for new applications is 5-6 weeks. Here’s hoping!


  • Registered Users Posts: 13 Jenbeebee


    AoifeF4 wrote: »
    Thanks, hubby got his granted and paid two weeks ago but didn't get it back paid.
    The letter said his payments would be from the 25th July and his first payment went in on the 5th of September but only the amount he will get each week.

    I was lucky i got it all together but it did state on letter that back dated money owed can be paid at any other time 🙄


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  • Registered Users, Registered Users 2 Posts: 596 ✭✭✭Tinkerbell4484


    Can I ask,I know if you change to a new employer you need to notify & Start a new claim, and your current claim ends, but there is no way with 5 kids we will survive on my husbands new wages while our claim is approved.
    We haven’t got his payslip yet,as he only started his new job but could the CWo help until the claim is approved? Especially as some of you have been waiting a very long time and it’s coming up to Xmas


  • Registered Users Posts: 62 ✭✭nicrob08


    Unfortunately I have been given notice by landlord, luckily managed to secure somewhere pretty quick this week. Do i have to start a new claim or do i just notify them.


  • Registered Users Posts: 291 ✭✭natc


    Sent forms in last Thursday, received letter acknowledging application today.


  • Registered Users, Registered Users 2 Posts: 9,420 ✭✭✭splinter65


    nicrob08 wrote: »
    Unfortunately I have been given notice by landlord, luckily managed to secure somewhere pretty quick this week. Do i have to start a new claim or do i just notify them.

    Just notify them of your change of address. Don’t forget to send the same to Child Benefit and medical cards.


  • Registered Users Posts: 4 AoifeF4


    Jenbeebee wrote: »
    I was lucky i got it all together but it did state on letter that back dated money owed can be paid at any other time 🙄

    Sent an email last week enquiring about it and they replied today, it's because he owes money to department, even though he is paying it back already, they may take the arrears against what's owed and give him the balance but it's a different department that does it so we'll have to wait and see!


  • Registered Users Posts: 4 AoifeF4


    Can I ask,I know if you change to a new employer you need to notify & Start a new claim, and your current claim ends, but there is no way with 5 kids we will survive on my husbands new wages while our claim is approved.
    We haven’t got his payslip yet,as he only started his new job but could the CWo help until the claim is approved? Especially as some of you have been waiting a very long time and it’s coming up to Xmas
    I'd say you might be able to apply for a supplementary payment while awaiting the claim, your local intreo office should be able to tell you for definite, nothing worse then being short the money at this time if year, especially with kids x


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  • Registered Users Posts: 12 Tommie 19


    Just rang them and they said my application is gone out to the local office, does anyone know how long it takes to complete that, heard no word from my local office either.


  • Registered Users Posts: 13 Jenbeebee


    Tommie 19 wrote: »
    Just rang them and they said my application is gone out to the local office, does anyone know how long it takes to complete that, heard no word from my local office either.

    Have u heard anything yet?


  • Registered Users Posts: 38 mindybutt1


    natc wrote: »
    Sent forms in last Thursday, received letter acknowledging application today.

    Have u heard anything yet ??? I got my acknowledgement the 21st of September


  • Registered Users Posts: 291 ✭✭natc


    mindybutt1 wrote: »
    Have u heard anything yet ??? I got my acknowledgement the 21st of September

    No movement since. I emailed on Friday asking for an update on my application and I was told it was with a deciding officer now.

    They did reply on a Saturday so they are working overtime to try clear the backlog by the looks of things. I was originally told 5-6 weeks but tomorrow is 6 weeks and I have no reason to think it’ll be resolved anytime soon.


  • Registered Users Posts: 291 ✭✭natc


    Rang them today and found out that my application was sent to my local office for an inspector to arrange a meeting with me.

    I have a meeting next week so hopefully it won’t take long after that. I asked why I had to have a meeting and was it routine.....they said large batches are just pulled at random for further inspection by local officers.

    I wasn’t instructed to bring anything to the meeting with me so I’m assuming it’s just a run down of my application?


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