nvidia Shield - Tips & tricks [Read post #1]

Daz_ · 04-04-2020 8:47pm

54and56 wrote: »

Is this still a discussion ref NVIDIA Shields?

Sorry there boss - how about we run all material by you first so you can give it the all clear ? Sound

tdow · 04-04-2020 8:59pm

I got the below advice from nvidea support.
It's too early to say that it has fixed the issue but it hasn't reoccurred since.

May help some others here with the same problem.

Please try the below steps and check if that helps.

1. First, un-pair the remote from the Shield by going to Shield remote and accessories > forget remote.

2. Then go to Settings > Apps > System applications and clear the data and cache for the applications Android TV remote services and also the Bluetooth service.

3. Press and hold the back and home buttons on the remote for about 15-20 seconds to reset the device.

4. Restart the shield device and then try to connect the remote to the device.

corks finest · 04-04-2020 10:29pm

OmegaGene wrote: »

Don’t mind him, there’s always one
This is tips and tricks for the shield so I’m sure a smart dns and vpn being used on the shield falls into that

Yeah definitely does

corks finest · 05-04-2020 10:25am

Mr.S wrote: »

After preaching about Getflix for years, I'm having an awful time with it the last week

Maybe a massive increase in users because of the discounted deal?

Everything "works" but constant buffering every few mins on iPlayer, Hulu / HBO etc. Internet connection is fine, so it's a problem on their end.

Which DNS locations are people using? I've tried a couple and they all have the same issue, some are better though.

Shagging Brits and their bloody Geo blocking grrrrrrrrrrrrrrr

banie01 · 05-04-2020 10:57am

Mr.S wrote: »

After preaching about Getflix for years, I'm having an awful time with it the last week

Maybe a massive increase in users because of the discounted deal?

Everything "works" but constant buffering every few mins on iPlayer, Hulu / HBO etc. Internet connection is fine, so it's a problem on their end.

Which DNS locations are people using? I've tried a couple and they all have the same issue, some are better though.

If it was a VPN, yes then it would be the providers fault.
With Smart DNS tho, it's unlikely to due to the provider as your actual traffic isn't being routed over their network it's far more likely to be bandwidth issues at the video provider.

All your Smart DNS is doing is serving a spoofed IP address to the iPlayer/Netflix server.
After that the actual traffic runs over the normal net.

This is the biggest capacity test the internet backhaul has ever faced, bandwidth is far more likely to cause a buffering issue at present than anything else.

corks finest · 05-04-2020 11:38am

OmegaGene wrote: »

More than likely your isp
Who are you with and have you run a speed test ?
I’m normally on 100mbps but I’ve been dropped to 35mbps in Vodafone but everything via getflix is fine, as banie01 said the idea of smart dns is it doesn’t have the same problems a vpn does because it’s not redirecting traffic

With Siro etc bandwidth shouldn't happen yet any VPN etc I tested it slowed everything down big-time

corks finest · 05-04-2020 1:32pm

OmegaGene wrote: »

Yeah vpn slows speed down along with using WiFi
Smart dns and hardwired is the way to go

On a separate

banie01 · 05-04-2020 1:36pm

corks finest wrote: »

On a separate but kinda connected topic ( noticed my IPTV throttling big-time of late)

Its very much related. Smart DNS won't really cause a drop in speed, but any VPN will.
The service will either connect you to your chosen provider as appearing from your region of choice, or it will throw up a region error.

IPTV, Video providers, Youtube, porn sites are all struggling with their bandwidth as more and more users are trying to log in.

Lots of the IPTV providers particular if wholesaling via panel and remote servers are struggling to keep their bandwidth up to scratch and serve current demand.

Daz_ · 05-04-2020 5:17pm

banie01 wrote: »

Its very much related. Smart DNS won't really cause a drop in speed, but any VPN will.
The service will either connect you to your chosen provider as appearing from your region of choice, or it will throw up a region error.

IPTV, Video providers, Youtube, porn sites are all struggling with their bandwidth as more and more users are trying to log in.

Lots of the IPTV providers particular if wholesaling via panel and remote servers are struggling to keep their bandwidth up to scratch and serve current demand.

Hi- do you know if when changing iP Settings to Static and then the new DNS setting is it supposed to then stay as static ? I have noticed on my Shield that after restart the setting reverts back to DHCP

McMurphy · 05-04-2020 6:32pm

I have my settings tweaked so the TV no longer goes off when the shield sleeps which was resulting in the other half tuning into get her TV fix, the shield then going to sleep say ten minutes later and the TV being powered off during her show.

Only, tweaking the setting has changed nothing, it's still doing it.

Anyone?

banie01 · 05-04-2020 7:54pm

Daz_ wrote: »

Hi- do you know if when changing iP Settings to Static and then the new DNS setting is it supposed to then stay as static ? I have noticed on my Shield that after restart the setting reverts back to DHCP

It should keep the route/setting you set up as static on your internal network.
I've not encountered any issue with my shields reverting to DHCP.

Set your static address, and be sure to update the wan IP via your getflix (or whichever provider you use) dashboard.

Gooey Looey · 05-04-2020 8:33pm

Why do you want a static IP on the Shield? A static local IP on the Shield will not make any difference to a VPN or smart Dns as that's only concerned with the public IP on your router

Edit, just realised you will need to set static IP if you want to do static DNS. Make sure that static IP is either reserved or outside the DHCP pool

Daz_ · 05-04-2020 8:42pm

Gooey Looey wrote: »

Why do you want a static IP on the Shield? A static local IP on the Shield will not make any difference to a VPN or smart Dns as that's only concerned with the public IP on your router

Edit, just realised you will need to set static IP if you want to do static DNS. Make sure that static IP is either reserved or outside the DHCP pool

Gooey I appreciate the advice but I’ll be honest with you - I have no clue about most of what you just said . I’m really not up to speed on the tech side of this . I just noticed it reverts back to DHCP and I don’t know if the Smart DNS is therefore still active as I changed that under Static settings

On a side note I have just realized their is no App for Getflix on the Shield . Do people just use web access for the dashboard ?

Gooey Looey · 05-04-2020 8:56pm

Daz_ wrote: »

Gooey I appreciate the advice but I’ll be honest with you - I have no clue about most of what you just said . I’m really not up to speed on the tech side of this . I just noticed it reverts back to DHCP and I don’t know if the Smart DNS is therefore still active as I changed that under Static settings

On a side note I have just realized their is no App for Getflix on the Shield . Do people just use web access for the dashboard ?

When you pick a static IP for the Shield, you need to pick an address outside the pool of addresses your router is assigning from our else your router could assign it to another device. Either that or you need to reserve it on the router so that the root knows not to give it out.

Tell us what router you got and someone will advise what the standard DHCP pool is on that model so we can advise you on what IP to use that won't be a double up

banie01 · 05-04-2020 9:03pm

Daz_ wrote: »

On a side note I have just realized their is no App for Getflix on the Shield . Do people just use web access for the dashboard ?

Just install the app on your phone. As long as it's on the same network as your shield, i.e sharing the same WAN it will update.

If phone is on WiFi and shield is wired it won't matter.
Unless you are subnetting, and let's be honest without meaning to sound like a dick

if you what that was you wouldn't be asking how to run a smart DNS.

Daz_ · 05-04-2020 9:14pm

Gooey Looey wrote: »

When you pick a static IP for the Shield, you need to pick an address outside the pool of addresses your router is assigning from our else your router could assign it to another device. Either that or you need to reserve it on the router so that the root knows not to give it out.

Tell us what router you got and someone will advise what the standard DHCP pool is on that model so we can advise you on what IP to use that won't be a double up

Sure thing , it’s Huawei B525s

Gooey Looey · 05-04-2020 9:24pm

Daz_ wrote: »

Sure thing , it’s Huawei B525s

Ok, the default IP to login to that router is 192.168.8.1. login and look for DHCP in the LAN section, you should see the range the router is giving out from. It will be will be something like 192.168.8.x-192.168.8.y

McMurphy · 06-04-2020 11:42am

Mr.S wrote: »

After preaching about Getflix for years, I'm having an awful time with it the last week

Maybe a massive increase in users because of the discounted deal?

Everything "works" but constant buffering every few mins on iPlayer, Hulu / HBO etc. Internet connection is fine, so it's a problem on their end.

Which DNS locations are people using? I've tried a couple and they all have the same issue, some are better though.

Can't get into Netflix with it, but everything else is working.

savemejebus · 06-04-2020 11:49am

Disney plus still buffering and unsuable with getflix for me. Shame really.

Clareman · 06-04-2020 11:58am

Most routers allow you to set a static IP based on the MAC address of the device, do it this way that way if you ever decide to bring your box somewhere else or get a new broadband provider you won't wreck your head getting it back online.

ilovesmybrick · 06-04-2020 12:00pm

McMurphy wrote:

Can't get into Netflix with it, but everything else is working.

Had a similar issue but it was actually that I hadn't setup a static route on my server. The setting is locked on my current IP router so going to put it onto bridge mode and attach a new one. It should sort the problem out.

Zilog · 06-04-2020 1:27pm

savemejebus wrote: »

Disney plus still buffering and unsuable with getflix for me. Shame really.

This is a strange one for me. The Shield is doing something different, or there are some other setting(s) to be changed.
Note I have location services turned off on the Shield.
I do not block Google DNS at the router as it creates problems on other devices e.g. chromecasting.

Getflix for me, with the nVidia Shield (v2017), makes Disney+ unwatchable due to buffering and always gives the US catalogue, regardless of Getflix setting and Getflix DNS used. The Shield is connected via an ethernet cable.
With an XBox One S attached to the same cable, using Getflix DNS, I can watch the US catalogue no problem!

A Fire TV Stick 4K in another room also works with the US catalogue with no buffering issues. I use a USB - Ethernet adapter.

I haven't tried non-Getflix DNS on the Shield as I use it for iPlayer and ITV, which need the DNS and work with no problem.

I leave Netflix setting off and use the Irish catalogue.
Disney+ is the only one that creates a problem on the Shield. Weird!

Zilog · 06-04-2020 5:31pm

OmegaGene wrote: »

Try switching of group c on the getflix dashboard refresh getflix and sign out and back into Disney plus

Thanks for the reply; have tried but not recently, I'll give it a go again!
Do you select 'Ireland' or 'Turn off' out of curiosity?
Neither have worked, but I may not have logged out and in again on Disney+, so I'll check later, thanks.

What is odd is that US works without buffering on my other devices!

Daz_ · 07-04-2020 9:35am

banie01 wrote: »

Just install the app on your phone. As long as it's on the same network as your shield, i.e sharing the same WAN it will update.

If phone is on WiFi and shield is wired it won't matter.
Unless you are subnetting, and let's be honest without meaning to sound like a dick if you what that was you wouldn't be asking how to run a smart DNS.

Hi Banie - I presume for that option to work I need to change the DNS settings on my router yeah ?

banie01 · 07-04-2020 12:38pm

Daz_ wrote: »

Hi Banie - I presume for that option to work I need to change the DNS settings on my router yeah ?

No, you don't.
Just have the devices on the same WAN as I mentioned.

if you have DNS setup on shield, and your phone is connected to WIfi via the same router.
It will update.

As Gooey looey has suggested, you seem to be getting static local, and static public mixed up and are drastically overthinking it.
Getflix has a very straight forward set up and a good explanation and guide on the website.

Gooey Looey · 07-04-2020 12:47pm

Daz_ wrote: »

Hi Banie - I presume for that option to work I need to change the DNS settings on my router yeah ?

I think you're not understanding local and public IP. Local IPs are given out by your router to your devices using DHCP (or you can set static). The public IP is the one given to your router by your provider (it you can ask them and pay for static). If you don't pay for a static public IP from your provider it can change every so often (dynamic IP) so this is the one that needs updating and any local device connected to your router can do this

ilovesmybrick · 07-04-2020 5:18pm

So, quick question regarding the Shield, does it have some form of active geolocation that Netflix accesses? I changed my Getflix DNS settings to router level, and added the static routes, so all my devices can access US Netflix. However, the Netflix app on the shield still detects that I'm using a proxy service. Getflix customer support weren't able to help, so I'm wondering if it's something on the shield itself (location services, IP6 etc. are all off).

Also, it's only Netflix, BBC, Disney, Amazon Video all work fine.

ilovesmybrick · 07-04-2020 6:06pm

OmegaGene wrote: »

Location services and ipv6
Force close Netflix and reopen and it should be the american version and if not sign out and back in again

Unfortunately not, location services are disabled, ipv6 is off, and I've force closed Netflix a number of times. I've also changed my clock to the US to see if that would help.

ilovesmybrick · 07-04-2020 7:37pm

OmegaGene wrote: »

Check the dashboard on Netflix website and check Netflix is turned on and that the dns settings are okay

I think it's a problem particular to the Shield. The router settings work fine on my android phones, ipad, and laptop. It seems to be an issue with the static route, and despite Getflix providing an extra half dozen settings to me nothing is working.

ongarite · 07-04-2020 8:03pm

Disney+ has been unwatchable for me today using GetFlix.
Using London DNS if that matters.

nvidia Shield - Tips & tricks [Read post #1]

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