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€15 - 20GB + Unlimited any network calls and texts + free roaming - Lycamobile

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Comments

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    #1802
    3d4life
    Registered Users Posts: 809 ✭✭✭3d4life


    Ten Pin wrote: »
    IMO Lyca have too many different plans and offers...

    Their main attraction to me is that they do have some really well targeted plans

    For example https://www.lycamobile.ie/en/bundle/international-red/

    800 minutes of land/mobile calls to EU countries for €12 a month :) .

    What other Irish based operator can match that ?


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    #1803
    ian_m
    Registered Users Posts: 1,322 ✭✭✭ian_m


    Has anybody subscribed to the three month bundle? I did but it expired after the first month. Had to call customer service yesterday, they are currently looking into it. In the meantime I have no data or call allowance. I paid 22.50 for what is supposed to be three months allowance. Annoying.


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    #1804
    DopeTech
    Registered Users Posts: 6,754 ✭✭✭DopeTech


    ian_m wrote: »
    Has anybody subscribed to the three month bundle? I did but it expired after the first month. Had to call customer service yesterday, they are currently looking into it. In the meantime I have no data or call allowance. I paid 22.50 for what is supposed to be three months allowance. Annoying.

    I had a brief experience with lyca years ago. Seems like nothing's changed. Plenty of competition out then now. 48 would only be an extra 50c per month.


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    #1805
    JaCrispy
    Registered Users Posts: 627 ✭✭✭JaCrispy


    ian_m wrote: »
    Has anybody subscribed to the three month bundle? I did but it expired after the first month. Had to call customer service yesterday, they are currently looking into it. In the meantime I have no data or call allowance. I paid 22.50 for what is supposed to be three months allowance. Annoying.


    Did you get sorted? I bought a 3 month plan on 22-09-2020 and says it is due to expire on 22-10-2020. This is what Lyca chat have to say

    Lara: Sorry for the confusion. On your account, your plan will only show 1 month, after that, it will automatically renew until the 3rd month.


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    #1806
    ian_m
    Registered Users Posts: 1,322 ✭✭✭ian_m


    JaCrispy wrote: »
    Did you get sorted? I bought a 3 month plan on 22-09-2020 and says it is due to expire on 22-10-2020. This is what Lyca chat have to say


    I moved to another network. One week to sort out a problem and they couldn't, no updates from them either, even though I kept pushing. They just kept advising me to give it another 24 hours. Meantime I have no minutes or data to use even though I paid for it. Sure even if it gets fixed, how can you be sure if the same thing won't happen again? I wouldn't waste my time with them again. Abysmal customer service.


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    #1807
    JaCrispy
    Registered Users Posts: 627 ✭✭✭JaCrispy


    ian_m wrote: »
    I moved to another network. One week to sort out a problem and they couldn't, no updates from them either, even though I kept pushing. They just kept advising me to give it another 24 hours. Meantime I have no minutes or data to use even though I paid for it. Sure even if it gets fixed, how can you be sure if the same thing won't happen again? I wouldn't waste my time with them again. Abysmal customer service.


    Bollix, my first month of 3 is due to expire tomorrow so I'm almost certainly going to encounter the same issues.

    Will report back.


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    #1808
    Suckit
    Registered Users Posts: 11,215 ✭✭✭✭Suckit


    ian_m wrote: »
    Has anybody subscribed to the three month bundle? I did but it expired after the first month. Had to call customer service yesterday, they are currently looking into it. In the meantime I have no data or call allowance. I paid 22.50 for what is supposed to be three months allowance. Annoying.


    Get them on Facebook.


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    #1809
    ian_m
    Registered Users Posts: 1,322 ✭✭✭ian_m


    JaCrispy wrote: »
    Bollix, my first month of 3 is due to expire tomorrow so I'm almost certainly going to encounter the same issues.

    Will report back.


    Maybe I was unlucky. Still, I wouldn't go back. Keep us posted.


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    #1810
    zell12
    Registered Users Posts: 23,367 ✭✭✭✭zell12


    I switched from Lyca recently.
    Was about to call abroad and had forgotten how cheap international calls were with Lyca
    https://www.lycamobile.ie/en/rates/#/international


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    #1811
    JaCrispy
    Registered Users Posts: 627 ✭✭✭JaCrispy


    ian_m wrote: »
    Maybe I was unlucky. Still, I wouldn't go back. Keep us posted.


    No problems on one month rollover. I got a text to say my second month had now begun. My check bundle shows it has been extended for another month.


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    #1812
    ian_m
    Registered Users Posts: 1,322 ✭✭✭ian_m


    JaCrispy wrote: »
    No problems on one month rollover. I got a text to say my second month had now begun. My check bundle shows it has been extended for another month.


    What balance have you got if you don't mind me asking? Is there supposed to be a minimum?


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    #1813
    DopeTech
    Registered Users Posts: 6,754 ✭✭✭DopeTech


    Lyca seem to have a small but loyal customer base here but they are doing themselves no favours with such complicated plans and addons etc. Then problems arise and they seem slow to be able to fix many of the issues. It's a pity they don't slim it down to 3 or 4 plans and leave it at that.


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    #1814
    JaCrispy
    Registered Users Posts: 627 ✭✭✭JaCrispy


    ian_m wrote: »
    What balance have you got if you don't mind me asking? Is there supposed to be a minimum?


    Monetary balance or allowance balance?


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    #1815
    anshuljain1987
    Registered Users Posts: 2 ✭anshuljain1987


    ian_m wrote: »
    Has anybody subscribed to the three month bundle? I did but it expired after the first month. Had to call customer service yesterday, they are currently looking into it. In the meantime I have no data or call allowance. I paid 22.50 for what is supposed to be three months allowance. Annoying.

    You need to ensure the Auto Renewal is switched on. If you are not sure of the option - use their App to check/make the changes. Cannot do it from their website.

    I had the same problem - but was able to resolve through their App


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    #1816
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    DopeTech wrote: »
    Lyca seem to have a small but loyal customer base here but they are doing themselves no favours with such complicated plans and addons etc. Then problems arise and they seem slow to be able to fix many of the issues. It's a pity they don't slim it down to 3 or 4 plans and leave it at that.

    the multitude of niche plans (particularly ones with calls to abroad) is probably the only way that they are selling credit when you take into account the competition are offering huge data allowances (GoMo and 48).


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    #1817
    extrapolate
    Registered Users Posts: 97 ✭✭extrapolate


    Is anyone still with Lyca? The call quality both inbound and outbound is getting unbearable, broken voices that sound patchy every call lately. Is it just me or is it Lyca? If it's Lyca then I'm off to switching because this is awful


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    #1818
    maurice1
    Registered Users Posts: 174 ✭✭maurice1


    My call quality has been getting worse, but i thought it was the phone and silver foiled insulation.


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    #1819
    homingbird
    Registered Users Posts: 1,272 ✭✭✭homingbird


    Yes i am having the same problem ringing a lyca number on 48 so is a friend of mine on tescomobile maybe its that they are using the old o2 network that is the problem.


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    #1820
    Zynks
    Registered Users Posts: 1,693 ✭✭✭Zynks


    Yes, same here. Impossible to understand what people are saying, thought it was my phone. Having to use whatsapp a lot of the time. It's not sustainable for me if this continues, I'm out.


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    #1821
    DopeTech
    Registered Users Posts: 6,754 ✭✭✭DopeTech


    Vote with your feet, plenty of competition out there now with 48, Gomo, Post mobile.


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    #1822
    zell12
    Registered Users Posts: 23,367 ✭✭✭✭zell12


    I switched from Lyca a few months ago because of similar issues.


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    #1823
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    Lyca is a dead duck


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    #1824
    Zynks
    Registered Users Posts: 1,693 ✭✭✭Zynks


    DopeTech wrote: »
    Vote with your feet, plenty of competition out there now with 48, Gomo, Post mobile.

    Which is considered the best alternative? Good quality voice calls and at least 10 GB 4g data would be the requirement?


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    #1825
    JaCrispy
    Registered Users Posts: 627 ✭✭✭JaCrispy


    Same problems here and parents having problems too. I've reported to Lyca....hopefully they will identify the problem.


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    #1826
    pjq
    Registered Users Posts: 371 ✭✭pjq


    The 3 month plans for €13.50 and €22.50 (for 3 months) are available for renewal at the end of the 1st 3 mth period. As always Lyca don't make it east, plans can be found only by clicking BUNDLES and then LONG TERM PLANS. These plans are available to existing customers in contrast to the promoted plans on home page.
    I mention as I thought they would renew me on a one month plan from my balance, at the end of 3 mths.
    BTW has anybody lost a Cr Balance because of time limits? T&Cs don't help as a new topup seems to re-set the clock.


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    #1827
    DopeTech
    Registered Users Posts: 6,754 ✭✭✭DopeTech


    Zynks wrote: »
    Which is considered the best alternative? Good quality voice calls and at least 10 GB 4g data would be the requirement?

    Some find post mobile more consistent speeds wise but I've been with gomo and with 48 since September and find both of them fine. My advice would be to try 48, 2nd month is free if you use a recruiter link to sign up. (Thread in the referral codes forum). If for any reason you don't like it then you can always try gomo or post mobile but at almost half the price it's a bit of a no brainier to try 48 first.


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    #1828
    jdon72
    Registered Users Posts: 244 ✭✭jdon72


    Zynks wrote: »
    Which is considered the best alternative? Good quality voice calls and at least 10 GB 4g data would be the requirement?

    48 have similar coverage to Lyca and have 80Gb for €8 / month


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    #1829
    Fingers Mcginty
    Registered Users Posts: 2,557 ✭✭✭Fingers Mcginty


    jdon72 wrote: »
    48 have similar coverage to Lyca and have 80Gb for €8 / month

    You get 100Gb :cool:


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    #1830
    JaCrispy
    Registered Users Posts: 627 ✭✭✭JaCrispy


    More changes in the Lyca plans and more expensive than the previous €7.50 a month deal.


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    #1831
    homingbird
    Registered Users Posts: 1,272 ✭✭✭homingbird


    Can you use credit to buy a bundle so top-up get free month then buy bundle.


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