Vodafone X - €20 Prepay Offers

corks finest · 30-01-2020 12:43am

Alora Attractive Visitor wrote: »

Has Vodafone just got rid of Chat customer service? It's never available.
I moved from Sim Only to PAYG so maybe that's something to do with it.

Still there but it's seriously hit n miss,and as for the my Vodaphone app it's shi*e

massy086 · 30-01-2020 12:57pm

corks finest wrote: »

Still there but it's seriously hit n miss,and as for the my Vodaphone app it's shi*e

For everyone the vf app is sh*t.but the data speeds and coverage are the best to be honest iv been with them all.and would,nt change from vf if you paid me.

wersal gummage · 30-01-2020 1:01pm

biebiebie wrote: »

Try changing to 3G first.
One reason I left Vodafone is that I was always getting charged whenever I tethered. There was no control over the live vs HS APN, and I always ended up being charged i.e. loosing credit. I got tired of contacting Support over it.

I'm about to do the same, shame as I'm very happy with the service otherwise. Who did you go with?

MiketheMechanic · 04-02-2020 4:24pm

Hi folks.
I know someone that has recently moved to PAYG on VF.

Just a few quick questions, as the thread has 1200+ posts now.

1. Is the Vodafone X offer still current/valid?
2. Is it definitely open to all, and not just students?
3. How do you sign up - can you do it entirely on line, or do you have to go to a VF shop? Any gotchas or caveats during the signup process?
4. Can you set it to automatically top up? How would you do this? Do you have to top up every 4 weeks (28 days?) or monthly?

Thanks in advance,
MtM

Keano · 04-02-2020 4:49pm

MiketheMechanic wrote: »

Hi folks.
I know someone that has recently moved to PAYG on VF.

Just a few quick questions, as the thread has 1200+ posts now.

1. Is the Vodafone X offer still current/valid?
2. Is it definitely open to all, and not just students?
3. How do you sign up - can you do it entirely on line, or do you have to go to a VF shop? Any gotchas or caveats during the signup process?
4. Can you set it to automatically top up? How would you do this? Do you have to top up every 4 weeks (28 days?) or monthly?

Thanks in advance,
MtM

1. Yes
2. Yes, I am not student and just went back to them and got X package
3. You will need to order a sim and then just text to setup whatever package you want to sign up for
4. You can indeed via the app or online

MiketheMechanic · 04-02-2020 4:55pm

Thanks @Keano.
Re. 3 below, I think this person already has a PAYG VF sim. Do they need to get a new one?

Thanks, MtM

Keano wrote: »

3. You will need to order a sim and then just text to setup whatever package you want to sign up for

Keano · 04-02-2020 4:59pm

No new sim needed. Just check online what the number is to text for whatever package they wish to sign up for.

MiketheMechanic · 07-02-2020 10:51am

My friend that is interested in the plan mentioned that she needs to send occasional international SMS text messages to friends and family in Canada, USA, Australia. Can you do this on PAYG, or "add on" a plan for texting to these countries? She seems to be under the impression that you cannot?

Any ideas?
MtM

Keano wrote: »

1. Yes
2. Yes, I am not student and just went back to them and got X package
3. You will need to order a sim and then just text to setup whatever package you want to sign up for
4. You can indeed via the app or online

physioman · 07-02-2020 11:05am

MiketheMechanic wrote: »

My friend that is interested in the plan mentioned that she needs to send occasional international SMS text messages to friends and family in Canada, USA, Australia. Can you do this on PAYG, or "add on" a plan for texting to these countries? She seems to be under the impression that you cannot?

Any ideas?
MtM

I think you can webtext on the Vodafone app to international numbers. Restricted to 50 a month. Or alternatively use whats app or viber

MiketheMechanic · 07-02-2020 11:24am

physioman wrote: »

I think you can webtext on the Vodafone app to international numbers. Restricted to 50 a month. Or alternatively use whats app or viber

Thanks physioman. webtext might be an option.
Sadly the texts are to older folks who don't have smartphones and who can't/won't use Viber, WhatsApp, Messenger etc.
MtM

corcaigh07 · 15-03-2020 10:10pm

Wonder if the offer is changing after 31 July, website has the Spotify and Sky offers as “until 31 July 2020”.

okidoki987 · 15-03-2020 11:16pm

corcaigh07 wrote: »

Wonder if the offer is changing after 31 July, website has the Spotify and Sky offers as “until 31 July 2020”.

Let's get through the next 4 months first.

dowtchaboy · 16-03-2020 12:32am

physioman wrote: »

I think you can webtext on the Vodafone app to international numbers. Restricted to 50 a month. Or alternatively use whats app or viber

They have just buggered that up, AFAIK.
I used to use it a few times every month to text my kids in UK and Germany. Previously when I'd type my kids names in the "To" box it would fill in their number from my phone address list. Now it wants the phone number typed in.

Buffman · 13-04-2020 11:20pm

Not sure if it was posted in the thread before but just to make people aware that for the Weekend offer there is a fair usage policy in the T&C's of 20GB per weekend which they are enforcing now.

They don't warn you when you approach this limit. If you have money on the phone they just start charging you without warning, if you don't have money they cut you off for the rest of the weekend without warning until midnight Sunday when your 30GB 'weekday' data kicks in. You can't use any of your 30GB 'weekday' data during the weekend it seems.

I don't know how they get away with advertising 20GB as 'unlimited data' for the weekend but just said I'd post FYI.

okidoki987 · 13-04-2020 11:37pm

Buffman wrote: »

Not sure if it was posted in the thread before but just to make people aware that for the Weekend offer there is a fair usage policy in the T&C's of 20GB per weekend which they are enforcing now.

They don't warn you when you approach this limit. If you have money on the phone they just start charging you without warning, if you don't have money they cut you off for the rest of the weekend without warning until midnight Sunday when your 30GB 'weekday' data kicks in. You can't use any of your 30GB 'weekday' data during the weekend it seems.

I don't know how they get away with advertising 20GB as 'unlimited data' for the weekend but just said I'd post FYI.

How the regulator allowed all the phone companies to advertise "unlimited" data with actual limits attached to each offer is beyond me.
I'm in the process on contacting them about an unlimited phone data offer that is limited under the companies "fair usage" t&c's.
If a phone offer is unlimited but with a max 30GB under fair usage, then
make it unlimited up to 30gb or change it to 30GB a month, not
unlimited.

Ten Pin · 05-05-2020 1:59pm

Vodafone X Updated

€20 top up required every 4 weeks in one go

Unlimited data, maximum speed 10MB/s
Unlimited any network texts
100 any network minutes & Unlimited minutes from 3pm on Fridays until 11.59pm on Sundays

Opt in text UNLIMITED to 50222 (before next top up)

https://n.vodafone.ie/shop/pay-as-you-go-plans/vodafone-x.html

https://n.vodafone.ie/shop/pay-as-you-go-plans/vodafone-x/how-to-get-vodafone-x.html

physioman · 05-05-2020 2:21pm

10mb/s. oh dear.

SmallTeapot · 05-05-2020 2:27pm

So.... it appears the Vodafone X Music package w/Spotify appears to be gone.... or am I missing something?

homah_7ft · 05-05-2020 2:29pm

Hi,

Is this offer still valid? I texted unlimited to 50222 and got the message I'm sorry you seem to have the wrong key word...". When I check the website I don't see vodafone X instead just chat extra, smart extra and extra.

thefareast · 05-05-2020 2:42pm

physioman wrote: »

10mb/s. oh dear.

They are advertising 10MB/s, Irelands greatest mobile network confusing their bits and their bytes!

bk · 05-05-2020 2:54pm

Jeez Vodafone are so out of touch! I'm not sure why anyone would take this over GoMo. €13 for unlimited calls, texts and data (80GB cap).

I get that Vodafone would argue they have a better network, but at least give people unlimited calls for this higher price.

Pablo1802 · 05-05-2020 2:59pm

bk wrote: »

Jeez Vodafone are so out of touch! I'm not sure why anyone would take this over GoMo. €13 for unlimited calls, texts and data (80GB cap).

I get that Vodafone would argue they have a better network, but at least give people unlimited calls for this higher price.

Quality of the internet is not great as Vodafone or even original eir. They must have some limitations in place to accommodate all users with €9.99 deal

thefareast · 05-05-2020 3:11pm

I was with Vodafone but over the last year its speeds went to crap for me to the point I couldn't use it. The support through the app was ridiculous, I had to wait an age to get to an agent, then answer a bunch of security questions only to be told to restart my phone to see if it helps (it never did).

I switched to gomo and I have no complaints, 10 euro a month and has worked perfectly since I switched.

bk · 05-05-2020 3:13pm

Pablo1802 wrote: »

Quality of the internet is not great as Vodafone or even original eir. They must have some limitations in place to accommodate all users with €9.99 deal

I find it fine on Gomo. I was previously on Vodafone. But I'll admit I'm not a heavy data user, what with having Virgin Media cable broadband at home.

I did find GoMo much better when visiting family in Cork City then Vodafone. I kept loosing any signal there. So I do think it is largely area dependent.

I'm not saying Vodafone shouldn't charge more for their overall better network. But €20 and limited calls seems very steep ask IMO.

ThunbergsAreGo · 05-05-2020 3:28pm

Anyone else not getting an option to keep their number when trying to buy a sim?

Or even get a sim, I have been trying for a week now

Quackster · 05-05-2020 3:29pm

SmallTeapot wrote: »

So.... it appears the Vodafone X Music package w/Spotify appears to be gone.... or am I missing something?

Yeah, as and from 31 July, that option will no longer be available. You can add on Spotify for an extra fiver though.

paddy19 · 05-05-2020 3:41pm

Pablo1802 wrote: »

Quality of the internet is not great as Vodafone or even original eir. They must have some limitations in place to accommodate all users with €9.99 deal

Zero evidence that Eir have limited the network quality for GoMo users.

Never had any problems with either voice or data quality.

Signal quality is dependent on the load on the base station you are connected to.

So massive variation on location and time of connection.

okidoki987 · 06-05-2020 1:07pm

Vodafone now totally unlimited data so now unlimited now means unlimited with no cap!

https://www.rte.ie/news/business/2020/0505/1136546-new-vodafone-plans/

FourFourRED · 06-05-2020 1:14pm

okidoki987 wrote: »

Vodafone now totally unlimited data so now unlimited now means unlimited with no cap!

https://www.rte.ie/news/business/2020/0505/1136546-new-vodafone-plans/

Some of the plans are speed capped at 10mb/s though which isn’t great. Where I live I get around 100mb/s download speed on 4G. Wouldn’t like for that to be cut by 90% all of a sudden.

okidoki987 · 06-05-2020 1:15pm

Red Unlimited Sim Only Plan:
Unlimited data
Unlimited calls and texts to any Irish mobile or landline
Unlimited calls and texts to European mobiles and landlines plus 100 minutes and texts to other international countries
Full access to plan when roaming in Europe.
Max Speed 10 Mbps
€25 for 1st 6 months and €35 after that
12 Month contract.

Red Unlimited Max Sim Only:
As above plus Unlimited calls and texts to Australia, US, Canada, New Zealand, Mexico Mobiles and landlines plus 500 minutes and texts to other international countries
Max speed, fastest available speed
€35 for 1st 6 months and €45 after that
12 month contract.

06-05-2020 1:42pm

okidoki987 wrote: »

Vodafone now totally unlimited data so now unlimited now means unlimited with no cap!

https://www.rte.ie/news/business/2020/0505/1136546-new-vodafone-plans/

Not quite true. https://www.independent.ie/business/technology/vodafone-introduces-new-unlimited-data-mobile-packages-promising-customers-can-switch-mid-contract-39182191.html

okidoki987 · 06-05-2020 1:49pm

Amazing what a couple of hours will do to a story.
What a joke, either offer totally unlimited or don't!

However, despite insisting that there will be no ‘fair use’ limit applied to the plans, the company is now saying that if anyone’s use of the unlimited data is “excessive” it might restrict their usage of it.
The company has yet to define what an “excessive” usage limit for an “unlimited” data service is.

Given its stance on tethering, the operator has signalled that it will not stop someone living in an area with a strong signal replacing their home broadband service with the unlimited data service, regardless of how many 4K movies or devices use the single data source.

However, it doesn’t recommend doing this.

thenightman · 06-05-2020 2:19pm

SmallTeapot wrote: »

So.... it appears the Vodafone X Music package w/Spotify appears to be gone.... or am I missing something?

It still exists. They changed it from free with the 20 top up to an extra 5 add on combined with it, which is still cheaper than subbing to Spotify on its own. I was using Amazon music for last few months as I got 3 months of it for 1 euro, but that finished this month for me.

Luckily VF are doing a deal where they give you 5e credit if you top up by 20e in one go, so I got Spotify for free this month.

thenightman · 06-05-2020 2:23pm

okidoki987 wrote: »

Amazing what a couple of hours will do to a story.
What a joke, either offer totally unlimited or don't!

It stops the network going to sh!te. 3 are happy to take your money for unlimited 'all you can eat' data, but it will take you a fair while to 'eat same' seeing as their network is so oversubscribed and poorly managed.

corks finest · 06-05-2020 3:21pm

SmallTeapot wrote: »

So.... it appears the Vodafone X Music package w/Spotify appears to be gone.... or am I missing something?

Gone e5 to get it

corks finest · 06-05-2020 3:23pm

thenightman wrote: »

It still exists. They changed it from free with the 20 top up to an extra 5 add on combined with it, which is still cheaper than subbing to Spotify on its own. I was using Amazon music for last few months as I got 3 months of it for 1 euro, but that finished this month for me.

Luckily VF are doing a deal where they give you 5e credit if you top up by 20e in one go, so I got Spotify for free this month.

Same e5,but will it last?( e5 every time you top up, methinks not)

CastorTroy · 06-05-2020 8:46pm

It's only until May 15th, I think. But at least it's an improvement. Wasn't it Vodafone who used to do either free credit or data allowance had to be used within so many days. In other words if you wanted to take advantage of the free amount, you'd need to eat through what you paid for quickly.

physioman · 06-05-2020 11:18pm

So from my understanding if you are on the old Vodafone x weekend plan that you will remain on it unless you opt in to the new Vodafone x plan. The old plan suits me better as I use the SIM card in my router particularly at the weekends for watching movies /sport etc. I get 50mb/s + so better option for me.

bk · 07-05-2020 10:20am

Jeez, Vodafone!

So on their website for the new Vodafone X plan they say: 10Mbps

However on the terms on conditions for the plan says: 10MB/s

Note these are very different numbers, 10MB/s is 10 Megabytes per second or 80Mbps (Mega bits per second).

So what is it Vodafone? 10Mbps or 80Mbps

Since the Terms and Conditions say 10MB/s (80Mbps) then that is what it should legally be. If it isn't then I can see lots of complaints to Comreg and Consumer Rights Regulators.

BTW I think 10MB/s (80Mbps) is quiet acceptable, 10Mbps would be pretty rubbish and I don't know why anyone would go with Vodafone for that. It would be too slow for the premium you are paying versus Gomo/48.

Pretty embarrassing for one of Irelands largest telcos to not know their bits from their bytes.

KildareP · 07-05-2020 10:41am

I would say it's bits rather than bytes...

Also - it's not "unlimited" either, that trusty "fair use policy" applies:

https://n.vodafone.ie/terms/bill-pay.html

Access to the Vodafone Unlimited Package:

1. Use of, and access to, the Vodafone Unlimited Package is subject to the below obligations when using our services:
You have an obligation to mainly use our Services for private, personal, and legitimate consumer purposes only. If Vodafone is of the opinion that your usage is contrary to these principles; for example if your usage is excessive to the extent that it is negatively impacting the Vodafone Network, or if your usage constitutes commercial or fraudulent use or is in breach of the law;
2. Vodafone reserves the right to charge customers who continue in using the service where such usage has been deemed excessive, or to suspend, at its absolute discretion, modify or restrict use of the service or to disconnect you from the Vodafone network. Vodafone will make reasonable efforts to contact you before suspending or terminating the Services but Vodafone are not liable for any loss you may suffer through any suspension covered by this condition.
Vodafone reserves the right to send you notifications regarding your usage of your voice & data allowances as part of your package and can notify you when you reach certain thresholds and if/when you exceed your particular allowance.

bk wrote: »

Jeez, Vodafone!

So on their website for the new Vodafone X plan they say: 10Mbps

However on the terms on conditions for the plan says: 10MB/s

Note these are very different numbers, 10MB/s is 10 Megabytes per second or 80Mbps (Mega bits per second).

So what is it Vodafone? 10Mbps or 80Mbps

Since the Terms and Conditions say 10MB/s (80Mbps) then that is what it should legally be. If it isn't then I can see lots of complaints to Comreg and Consumer Rights Regulators.

BTW I think 10MB/s (80Mbps) is quiet acceptable, 10Mbps would be pretty rubbish and I don't know why anyone would go with Vodafone for that. It would be too slow for the premium you are paying versus Gomo/48.

Pretty embarrassing for one of Irelands largest telcos to not know their bits from their bytes.

TheDriver · 07-05-2020 11:19am

bk wrote: »

Jeez, Vodafone!

So on their website for the new Vodafone X plan they say: 10Mbps

However on the terms on conditions for the plan says: 10MB/s

Note these are very different numbers, 10MB/s is 10 Megabytes per second or 80Mbps (Mega bits per second).

So what is it Vodafone? 10Mbps or 80Mbps

Since the Terms and Conditions say 10MB/s (80Mbps) then that is what it should legally be. If it isn't then I can see lots of complaints to Comreg and Consumer Rights Regulators.

BTW I think 10MB/s (80Mbps) is quiet acceptable, 10Mbps would be pretty rubbish and I don't know why anyone would go with Vodafone for that. It would be too slow for the premium you are paying versus Gomo/48.

Pretty embarrassing for one of Irelands largest telcos to not know their bits from their bytes.

Well spotted. You are correct re premium, I get a solid 10 from GoMo and it can go to 80 depending on location. If I was paying VF then I would expect premium speeds for the price.

lomb · 07-05-2020 4:45pm

Just got a text, says my voda x weekend is changing to voda x with unlimited 10Mbps data as a maximum speed from 6 june
So its 10Mbps not 10mb/s
What does this mean does it mean it will average at 5Mbps if the max is 10? I think I will be jumping ship if it doesn't work for me.

Kenny Logins · 07-05-2020 4:52pm

lomb wrote: »

Just got a text, says my voda x weekend is changing to voda x with unlimited 10Mbps data as a maximum speed from 6 june
So its 10Mbps not 10mb/s
What does this mean does it mean it will average at 5Mbps if the max is 10? I think I will be jumping ship if it doesn't work for me.

Just got that too. Looks like it's throttled, so I hope that means a steady 10 as the connection is capable of much more...

bk · 07-05-2020 5:02pm

Kenny Logins wrote: »

Just got that too. Looks like it's throttled, so I hope that means a steady 10 as the connection is capable of much more...

That is mad so. I can't understand why anyone would stay with Vodafone so!!

And no guarantee that you would get a steady 10Mbps, because other Vodafone customers don't have this restriction and it also depends on other factors too.

I'm pretty glad I left Vodafone now!

ThunbergsAreGo · 07-05-2020 5:17pm

bk wrote: »

That is mad so. I can't understand why anyone would stay with Vodafone so!!

And no guarantee that you would get a steady 10Mbps, because other Vodafone customers don't have this restriction and it also depends on other factors too.

I'm pretty glad I left Vodafone now!

I literally just signed up for this.... Assume changing plan is easy?

dowtchaboy · 07-05-2020 5:29pm

I check the MyVodafone app and I note the T&C's have changed to show "max 10 Mbps" - I didn't get any notice.
I ran speedtest just now (5 p.m. on Thursday 7th) and got ping 29, U/L 7.14, D/L 13.3 so they have not throttled it - yet.
My data rates have been all over the place since the lockdown, to be honest. 10 minutes ago I could only get H+, and that gave U/L 0.42 and D/L 0.27!! Watching Virgin Player the last few nights has been torture. (I live in a granite farm building so ya gotta hang out the windows here to get decent reception)

lomb · 07-05-2020 5:45pm

dowtchaboy wrote: »

I check the MyVodafone app and I note the T&C's have changed to show "max 10 Mbps" - I didn't get any notice.
I ran speedtest just now (5 p.m. on Thursday 7th) and got ping 29, U/L 7.14, D/L 13.3 so they have not throttled it - yet.
My data rates have been all over the place since the lockdown, to be honest. 10 minutes ago I could only get H+, and that gave U/L 0.42 and D/L 0.27!! Watching Virgin Player the last few nights has been torture. (I live in a granite farm building so ya gotta hang out the windows here to get decent reception)

Hey you can get a 4g antennae, just do a search on amazon. Look for omnidirectional, i think the favourite sounds like pontiy , connect to a router with 4g sim card in it with anteane port(huwaie) or alternatively a phone with a external antennae port if available
https://blog.solidsignal.com/tutorials/how-can-i-connect-an-antenna-to-my-cell-phone/

Kenny Logins · 07-05-2020 7:09pm

bk wrote: »

That is mad so. I can't understand why anyone would stay with Vodafone so!!

And no guarantee that you would get a steady 10Mbps, because other Vodafone customers don't have this restriction and it also depends on other factors too.

I'm pretty glad I left Vodafone now!

TBH, I usually below 10 where I work but the service is so reliable that I wouldn't even notice. This change isn't really a problem for me (I hope).

cshk · 07-05-2020 7:14pm

bk wrote: »

Jeez, Vodafone!

So on their website for the new Vodafone X plan they say: 10Mbps

However on the terms on conditions for the plan says: 10MB/s

Note these are very different numbers, 10MB/s is 10 Megabytes per second or 80Mbps (Mega bits per second).

So what is it Vodafone? 10Mbps or 80Mbps

Since the Terms and Conditions say 10MB/s (80Mbps) then that is what it should legally be. If it isn't then I can see lots of complaints to Comreg and Consumer Rights Regulators.

BTW I think 10MB/s (80Mbps) is quiet acceptable, 10Mbps would be pretty rubbish and I don't know why anyone would go with Vodafone for that. It would be too slow for the premium you are paying versus Gomo/48.

Pretty embarrassing for one of Irelands largest telcos to not know their bits from their bytes.

Just got onto their live chat and they say it's meant to be 10MB/s

corks finest · 07-05-2020 7:14pm

bk wrote: »

That is mad so. I can't understand why anyone would stay with Vodafone so!!

And no guarantee that you would get a steady 10Mbps, because other Vodafone customers don't have this restriction and it also depends on other factors too.

I'm pretty glad I left Vodafone now!

Leaving as soon as I get better,I pay 2 PAYG every month,and SIRO ,so PAYG will be gone

Vodafone X - €20 Prepay Offers

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