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Samsung Galaxy Buds for FREE when moving to Vodafone & TopUp 20 Euro

1…5681011

Comments

  • #352
    gerard2210
    Registered Users, Registered Users 2 Posts: 547 ✭✭✭gerard2210


    A reminder for anyone who signed up for this offer, your card will be charged monthly unless you go into settings and remove the credit card details.


  • #353
    Roberto_gas
    Registered Users, Registered Users 2 Posts: 4,204 ✭✭✭Roberto_gas


    gerard2210 wrote: »
    A reminder for anyone who signed up for this offer, your card will be charged monthly unless you go into settings and remove the credit card details.

    Sorry but where can i do that ? I did a topup one time so not sure how they can charge me again ?
    Have not setup automatic topup or any cards on account


  • #354
    gerard2210
    Registered Users, Registered Users 2 Posts: 547 ✭✭✭gerard2210


    Roberto_gas wrote: »
    Sorry but where can i do that ? I did a topup one time so not sure how they can charge me again ?
    Have not setup automatic topup or any cards on account
    I think when you signed up your details were set to automatic top up. (Mine were). Maybe I selected automatic top up when signing up, but better be safe than sorry.
    Download the app, go into "top up" and you can cancel the card there.


  • #355
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    gerard2210 wrote: »
    I think when you signed up your details were set to automatic top up. (Mine were). Maybe I selected automatic top up when signing up, but better be safe than sorry.
    Download the app, go into "top up" and you can cancel the card there.

    They weren't, Vodafone X is PAYG by default. :)


  • #356
    Sappy404
    Registered Users, Registered Users 2 Posts: 4,181 ✭✭✭Sappy404


    gerard2210 wrote: »
    A reminder for anyone who signed up for this offer, your card will be charged monthly unless you go into settings and remove the credit card details.

    I can't see my card details anywhere on the app. Can I ask how you did your top-up?


  • #357
    gerard2210
    Registered Users, Registered Users 2 Posts: 547 ✭✭✭gerard2210


    Sappy404 wrote: »
    I can't see my card details anywhere on the app. Can I ask how you did your top-up?

    On the app the box at the top gives you the usage info, under that there's a box giving your credit balance and a red box saying top up. Click on that box. A box will pop up with "top up" and "more options" click on "more options", then "set automatic top up". Then cancel the card.


  • #358
    Raoul
    Registered Users, Registered Users 2 Posts: 7,791 ✭✭✭Raoul


    Just got my code. Annoying them on facebook and twitter seems to be the way to go.


  • #359
    JamesRLS
    Registered Users Posts: 33 ✭JamesRLS


    Raoul wrote: »
    Just got my code. Annoying them on facebook and twitter seems to be the way to go.

    Im still waiting for a response! what did you ask them


  • #360
    Sappy404
    Registered Users, Registered Users 2 Posts: 4,181 ✭✭✭Sappy404


    gerard2210 wrote: »
    On the app the box at the top gives you the usage info, under that there's a box giving your credit balance and a red box saying top up. Click on that box. A box will pop up with "top up" and "more options" click on "more options", then "set automatic top up". Then cancel the card.

    I think I'm alright. I only see "Add Payment Method".


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  • #361
    okidoki987
    Registered Users, Registered Users 2 Posts: 10,624 ✭✭✭✭okidoki987


    Update.
    Ported from 3 but couldn't register on MyVodafone App as it said my (ported) number wasn't a Vodafone number :eek:.
    So tried to register using the email I used and it said to imput security token sent by email which I did, came back "incorrect code" even though I used copy & paste :(.
    Got onto Live Chat yesterday and after being passed around eventually got someone who went to check it and while waiting, I got disconnected assume because it was 6pm and that was their go home time?
    Got on this morning and got it sorted, topped up by €20 so now the wait for the Buds code ;). without having to contact them again.
    A reminder for anyone who signed up for this offer, your card will be charged monthly unless you go into settings and remove the credit card details.
    Unless you go for auto renew, it should only do it once.


  • #362
    Raoul
    Registered Users, Registered Users 2 Posts: 7,791 ✭✭✭Raoul


    JamesRLS wrote: »
    Im still waiting for a response! what did you ask them

    I started complaining to them when I didn't get the code the first week. They told me I would get it on the 28th. Then I didn't so I kept annoying them saying I was told I would get the code on the 28th and that as per the T&Cs I should have it by now. Just persistence really. They kept saying wait 24 or 48 hours for the relevant team to get back to us. I messaged them at the start of the day and the end of the day.


  • #363
    bren2001
    Registered Users, Registered Users 2 Posts: 7,010 ✭✭✭bren2001


    Got the code just there. Ported on the 17th.


  • #364
    Stone Deaf 4evr
    Registered Users, Registered Users 2 Posts: 8,000 ✭✭✭Stone Deaf 4evr


    Code recieved and successfull redeemed after contacting them via twitter.

    store page for the buds is a bit hard to track down, so I'll link it here.
    simply use the 'apply code' at checkout and you'll be sorted.

    https://vodafonefaf.ie/collections/audio/products/samsung-galaxy-buds-2019-black


  • #365
    Raoul
    Registered Users, Registered Users 2 Posts: 7,791 ✭✭✭Raoul


    They ended up dm'ing me two codes. One on twitter and one of FB.


  • #366
    JamesRLS
    Registered Users Posts: 33 ✭JamesRLS


    Raoul wrote: »
    They ended up dm'ing me two codes. One on twitter and one of FB.

    I messaged them on Wednesday and still no update, ive been pestering them non stop and they wont budge, they keep telling me theres no update :(


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  • #367
    Roberto_gas
    Registered Users, Registered Users 2 Posts: 4,204 ✭✭✭Roberto_gas


    Buds received in one day ! Good to see others getting a code or
    Multiple Codes������


  • #368
    okidoki987
    Registered Users, Registered Users 2 Posts: 10,624 ✭✭✭✭okidoki987


    Raoul wrote: »
    They ended up dm'ing me two codes. One on twitter and one of FB.

    Why doesn't that surprise me? :rolleyes:


  • #369
    Donkey OTae
    Registered Users Posts: 61 ✭✭Donkey OTae


    FFS now they've given me a code but the site says "discount code isn’t valid for the items in your cart". The unusual thing is thats a different error to the one you'd get if the discount code didnt exist (I tried because I changed a number). Im a little worried that the Campus X offer page is now down - does this mean. I actually have a code thats valid but no ***in link to process it. I tried the one above - uhhhh!


  • #370
    bromley52
    Registered Users, Registered Users 2 Posts: 2,853 ✭✭✭bromley52


    Donkey OTae wrote: »
    FFS now they've given me a code but the site says "discount code isn’t valid for the items in your cart". The unusual thing is thats a different error to the one you'd get if the discount code didnt exist (I tried because I changed a number). Im a little worried that the Campus X offer page is now down - does this mean. I actually have a code thats valid but no ***in link to process it. I tried the one above - uhhhh!

    Give me the code. I will try it for you. :D


  • #371
    okidoki987
    Registered Users, Registered Users 2 Posts: 10,624 ✭✭✭✭okidoki987


    bromley52 wrote: »
    Give me the code. I will try it for you. :D

    Nest in line ;)


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  • #372
    yermandan
    Registered Users, Registered Users 2 Posts: 2,068 ✭✭✭yermandan


    Open to any spare codes too!


  • #373
    Roberto_gas
    Registered Users, Registered Users 2 Posts: 4,204 ✭✭✭Roberto_gas


    Donkey OTae wrote: »
    FFS now they've given me a code but the site says "discount code isn’t valid for the items in your cart". The unusual thing is thats a different error to the one you'd get if the discount code didnt exist (I tried because I changed a number). Im a little worried that the Campus X offer page is now down - does this mean. I actually have a code thats valid but no ***in link to process it. I tried the one above - uhhhh!

    Get another one or wait two codes by contacting them on fb and Twitter 👍👍


  • #374
    ggmad
    Registered Users Posts: 308 ✭✭ggmad


    Would love a code for one of the kids this xmas


  • #375
    DopeTech
    Registered Users, Registered Users 2 Posts: 6,897 ✭✭✭DopeTech


    ggmad wrote: »
    Would love a code for one of the kids this xmas

    Bar getting a time machine I think you're out of luck.

    https://www.buymeacoffee.com/dopetech.ie



  • #376
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    So this is now a code request thread? :pac:


  • #377
    mgray
    Registered Users Posts: 141 ✭✭mgray


    After a couple of gentle reminders on live chat got my code yesterday. Claimed after 3pm, buds arrived before 9 this morning, super quick.
    Not sure it was worth the hassle for something I didn't need but hey a bargains a bargain..😂


  • #378
    JamesRLS
    Registered Users Posts: 33 ✭JamesRLS


    mgray wrote: »
    After a couple of gentle reminders on live chat got my code yesterday. Claimed after 3pm, buds arrived before 9 this morning, super quick.
    Not sure it was worth the hassle for something I didn't need but hey a bargains a bargain..��

    They still havent responded to me! im fuming i done everything on the 15th and they still havent sent me the code! im going to call them at this point this is an absolute shambles


  • #379
    Donkey OTae
    Registered Users Posts: 61 ✭✭Donkey OTae


    JamesRLS wrote: »
    They still havent responded to me! im fuming i done everything on the 15th and they still havent sent me the code! im going to call them at this point this is an absolute shambles

    Oh boy.......if you're wound up, I dont recommend ringing them.
    Not jokin'; I dont think it'll be good for your blood pressure.
    (Shudders) uhhh I still cant get that hold music out of my soul from the last time I rang them ............ 4 years ago


  • #380
    JamesRLS
    Registered Users Posts: 33 ✭JamesRLS


    Donkey OTae wrote: »
    Oh boy.......if you're wound up, I dont recommend ringing them.
    Not jokin'; I dont think it'll be good for your blood pressure.
    (Shudders) uhhh I still cant get that hold music out of my soul from the last time I rang them ............ 4 years ago

    i have no clue what to do, ive been waiting for a response from their facebook team since wednesday and live chat is useless


  • #381
    DopeTech
    Registered Users, Registered Users 2 Posts: 6,897 ✭✭✭DopeTech


    JamesRLS wrote: »
    i have no clue what to do, ive been waiting for a response from their facebook team since wednesday and live chat is useless

    Dm them on twitter.

    https://www.buymeacoffee.com/dopetech.ie



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  • #382
    JamesRLS
    Registered Users Posts: 33 ✭JamesRLS


    DopeTech wrote: »
    Dm them on twitter.

    the twitter person thinks im ineligible for some reason? i have no clue what the story with that is because livechat says im perfectly eligible and its some error in their system, so i messaged the facebook team instead


  • #383
    vince.1111
    Registered Users Posts: 3 ✭vince.1111


    I saw an ad for the galaxy buds offer on the 25th and switched to vodafone x straight away to get the offer. I got my sim a few days later on the 28th and topped up, made a call ect. I got all the confirmation texts that day that I have switched and topped up but didn't get the promo code. I contacted vodafone on live chat today about it. They have taken down the webpage with the original offer when you google "vodafone x galaxy buds" and now they changed the t's & c's saying that the offer ended on the 23rd of october when the site clearly said the 30th(I had even checked the site yesterday, Friday 30th, and it was still up.) Now they just keep referring me to the offers page saying that I'm not eligible. I seen others having problems with vodafone changing the terms & conditions on them too. I am gathering evidence that they have done, is there anybody else that can vouch that the offer was valid until the 30th.


  • #384
    okidoki987
    Registered Users, Registered Users 2 Posts: 10,624 ✭✭✭✭okidoki987


    vince.1111 wrote: »
    I saw an ad for the galaxy buds offer on the 25th and switched to vodafone x straight away to get the offer. I got my sim a few days later on the 28th and topped up, made a call ect. I got all the confirmation texts that day that I have switched and topped up but didn't get the promo code. I contacted vodafone on live chat today about it. They have taken down the webpage with the original offer when you google "vodafone x galaxy buds" and now they changed the t's & c's saying that the offer ended on the 23rd of october when the site clearly said the 30th(I had even checked the site yesterday, Friday 30th, and it was still up.) Now they just keep referring me to the offers page saying that I'm not eligible. I seen others having problems with vodafone changing the terms & conditions on them too. I am gathering evidence that they have done, is there anybody else that can vouch that the offer was valid until the 30th.

    If you read the pages back, the original end date of the 30th was changed to the 23rd on the 23rd/24th so if you applied on the 25th, you would have been too late for the offer.
    The end date of the 23rd has been up there since that date so unless it was an old page you were looking at, you wouldn't have seen the 23rd.
    There's a few others on here in the same boat but just unfortunate they changed the t&c's a couple of times since starting the promotion.


  • #385
    vince.1111
    Registered Users Posts: 3 ✭vince.1111


    okidoki987 wrote: »
    If you read the pages back, the original end date of the 30th was changed to the 23rd on the 23rd/24th so if you applied on the 25th, you would have been too late for the offer.
    The end date of the 23rd has been up there since that date so unless it was an old page you were looking at, you wouldn't have seen the 23rd.
    There's a few others on here in the same boat but just unfortunate they changed the t&c's a couple of times since starting the promotion.[/QUOTE

    In my case, they were still displaying ads for the offer on the 25th and I had checked the web page for the offer multiple times during the past few days. Each time I looked it said the offer was valid until the 30th. The page that I was looking at was the first search result for the offer on google and now after doing some research even other websites that were advertising the offer lead to the same page that I was looking at. The page has been taken down since yesterday, the 30th.


  • #386
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    vince.1111 wrote: »
    In my case, they were still displaying ads for the offer on the 25th and I had checked the web page for the offer multiple times during the past few days. Each time I looked it said the offer was valid until the 30th.

    Where did you see the ad? It was removed from the homepage of the Vodafone site on 23rd, as far as I know.


  • #387
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    Basil3 wrote: »
    Where did you see the as? It was removed from the homepage of the Vodafone site on 23rd, as far as I know.

    Yep.


  • #388
    vince.1111
    Registered Users Posts: 3 ✭vince.1111


    Basil3 wrote: »
    Where did you see the ad? It was removed from the homepage of the Vodafone site on 23rd, as far as I know.

    The ad came up on my phone on snapchat on the 25th, it was the first time I had heard about the galaxy buds offer. I then googled "vodafone x galaxy buds" and used the first search result, not including the ad. If you google what I did it still comes up, the first search result is "campus - My Vodafone". That was the page for the offer but since this morning when you click the link it opens a page saying site not found.

    I had gone onto the site for the first time on the 25th and had check it every day up until Friday to make sure I wasn't missing any steps. Each time it said offer valid until the 30th.


  • #389
    okidoki987
    Registered Users, Registered Users 2 Posts: 10,624 ✭✭✭✭okidoki987


    vince.1111 wrote: »
    The ad came up on my phone on snapchat on the 25th, it was the first time I had heard about the galaxy buds offer. I then googled "vodafone x galaxy buds" and used the first search result, not including the ad. If you google what I did it still comes up, the first search result is "campus - My Vodafone". That was the page for the offer but since this morning when you click the link it opens a page saying site not found.

    I had gone onto the site for the first time on the 25th and had check it every day up until Friday to make sure I wasn't missing any steps. Each time it said offer valid until the 30th.

    Don't think Snapchat and Google would be the best places to find the exact info about the offer as I'd guess they were showing the out of date pages that needed to be refreshed.
    If you had gone onto Vodafone.ie site, as said above, it wouldn't have shown the 30th as it had been changed on the 23rd on the site unfortunately.


  • #390
    Raoul
    Registered Users, Registered Users 2 Posts: 7,791 ✭✭✭Raoul


    okidoki987 wrote: »
    Don't think Snapchat and Google would be the best places to find the exact info about the offer as I'd guess they were showing the out of date pages that needed to be refreshed.
    If you had gone onto Vodafone.ie site, as said above, it wouldn't have shown the 30th as it had been changed on the 23rd on the site unfortunately.

    One pair of buds arrived yesterday. I think they are a fantastic piece of kit for 20 euro plus the stress of dealing with vodafone.

    Vodafone have been great to me this past few months. I also got the pixel 3a offer for switching over too.

    I really hope the next offer is like a 4k TV!!


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  • #391
    Issac
    Registered Users Posts: 508 ✭✭✭Issac


    I ported on the 22nd but no code yet. Is there way to contact them apart from Twitter and FB that I will actually get a response from? (I don't have a Twitter or FB account) thanks.


  • #392
    gerard2210
    Registered Users, Registered Users 2 Posts: 547 ✭✭✭gerard2210


    Issac wrote: »
    I ported on the 22nd but no code yet. Is there way to contact them apart from Twitter and FB that I will actually get a response from? (I don't have a Twitter or FB account) thanks.

    Who did you port from? If you ported from 48 or Tesco after the 15th (or there abouts) you don't qualify for the offer. The codes are usually issued on Wednesday, you might get it this Wednesday if you qualify.


  • #393
    Issac
    Registered Users Posts: 508 ✭✭✭Issac


    gerard2210 wrote: »
    Who did you port from? If you ported from 48 or Tesco after the 15th (or there abouts) you don't qualify for the offer. The codes are usually issued on Wednesday, you might get it this Wednesday if you qualify.

    Came over from Eir. Were you sent a text or how were they sent?


  • #394
    gerard2210
    Registered Users, Registered Users 2 Posts: 547 ✭✭✭gerard2210


    Issac wrote: »
    Came over from Eir. Were you sent a text or how were they sent?

    A text.
    You could try getting onto them on chat but they'll probably fob you off.
    I contacted them on chat, was told they sent my details onto the correct department, I'd hear back in 24 hours. Heard nothing from them but got the code the following Wednesday.


  • #395
    DopeTech
    Registered Users, Registered Users 2 Posts: 6,897 ✭✭✭DopeTech


    Issac wrote: »
    Came over from Eir. Were you sent a text or how were they sent?

    They get sent by text, a few people including myself didn't receive the text so I contacted them via dm on twitter and got the code that way.

    https://www.buymeacoffee.com/dopetech.ie



  • #396
    Issac
    Registered Users Posts: 508 ✭✭✭Issac


    Cool. I'll hang tough until Wednesday and then follow up if I don't get anything. Thanks a million.


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  • #397
    bilbot79
    Registered Users, Registered Users 2 Posts: 2,043 ✭✭✭bilbot79


    Got my buds on Friday. Glad I switched anyway. Signal is far better with Vodafone


  • #398
    mac.in
    Registered Users Posts: 594 ✭✭✭mac.in


    Didn't get the code by text, so spoke to the staff on twitter. Issue sorted and got the code. Have ordered the buds and waiting for the post.


  • #399
    Canonfan
    Registered Users, Registered Users 2 Posts: 1,023 ✭✭✭Canonfan


    Ported from 48 on 15/10 but never received code, left a message on FB Vodafone page two days ago got reply today with code, happy days. Thanks OP.


  • #400
    bassy
    Registered Users, Registered Users 2 Posts: 6,580 ✭✭✭bassy


    is this offer over ?.


  • #401
    okidoki987
    Registered Users, Registered Users 2 Posts: 10,624 ✭✭✭✭okidoki987


    bassy wrote: »
    is this offer over ?.

    Yep.


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