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Raspberry Pi 3 Model B+ Board €20.80 incl. delivery @ Arrow

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Comments

  • Registered Users Posts: 54 ✭✭owen28


    I got caught with customs when I purchased a Rasberry Pi from them before. I was able to send it back and received a full refund. Just be carefull regarding extra payments. I was being charged nearly the smae again by custms in Ireland.


  • Registered Users, Registered Users 2 Posts: 4,278 ✭✭✭KeRbDoG


    owen28 wrote: »
    I got caught with customs when I purchased a Rasberry Pi from them before. I was able to send it back and received a full refund. Just be carefull regarding extra payments. I was being charged nearly the smae again by custms in Ireland.

    If you buy one at €20.80 your below the €22 limit so you should be fine


  • Registered Users, Registered Users 2 Posts: 225 ✭✭frasr


    I know some of the couriers charge huge amounts for 'handling' the customs charge, DHL I think is about €27 flat rate plus whatever customs is due, so be careful ordering if your thinking of adding a few bits to the order, but as the Kerbdog mentioned once it's under €22 your fine.


  • Registered Users, Registered Users 2 Posts: 567 ✭✭✭Burzum


    Thanks for the heads up, just ordered one.


  • Registered Users, Registered Users 2 Posts: 4,206 ✭✭✭Roberto_gas


    KeRbDoG wrote:
    If you buy one at €20.80 your below the


    Coming up as 21.55 ? Using paypal


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  • Registered Users Posts: 32 cojie


    Hi OP, not to be a spoilsport but just to share the info......you can get the newest version B for €25 odd on eBay along with casing and power plug. Link below.....

    https://www.ebay.ie/itm/Raspberry-Pi-3-Model-B-and-Model-B-Offical-Case-Black-Power-Plug-White/253628904374?hash=item3b0d75f3b6:g:WhwAAOSwQQBa~V4C


  • Registered Users, Registered Users 2 Posts: 9,059 ✭✭✭Doge


    cojie wrote: »
    Hi OP, not to be a spoilsport but just to share the info......you can get the newest version B for €25 odd on eBay along with casing and power plug. Link below.....

    https://www.ebay.ie/itm/Raspberry-Pi-3-Model-B-and-Model-B-Offical-Case-Black-Power-Plug-White/253628904374?hash=item3b0d75f3b6:g:WhwAAOSwQQBa~V4C

    Doesn't seem to include a Raspberry Pi, it's just the case and power supply.


  • Registered Users, Registered Users 2 Posts: 225 ✭✭frasr


    Yep, there is no pi in that ebay listing, wording is borderline a scam


  • Registered Users, Registered Users 2 Posts: 9,059 ✭✭✭Doge


    Thanks for this OP.

    Ordered one and a few components for less than 22 euro.

    Might order. A case next.
    Coming up as 21.55 ? Using paypal

    That's probably paypals conversion rate.

    You can use your card issuer to pay the conversation rate and it's noticeably less. Even less with a revolut card.

    Always let your card issuer hand the conversion fee.


  • Registered Users Posts: 32 cojie


    Feck yeah, no Pi even included in that eBay listing, I obviously should refrain from offering any info when I’m half asleep ;)


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  • Registered Users, Registered Users 2 Posts: 9,059 ✭✭✭Doge


    Cool add on item for less than 17 dollars before discount:

    https://www.arrow.com/en/products/340-002/digilent

    Digilent Solderless breadboard for learning how to build electronic circuits (components not included obviously!)

    Manufacturers page:

    https://store.digilentinc.com/solderless-breadboard-kit-size-large/
    A UK eBay seller is selling the exact same model for 56 euro!

    Should be decent quality, I bought one from China before and the connections were pretty dodgy and unreliable.

    You can get jumper wire pretty cheap from Ali:
    http://s.aliexpress.com/Ib6Nzu63

    And also this type which is less neat but longer.
    http://s.aliexpress.com/IrURZ3mY


  • Registered Users, Registered Users 2 Posts: 4,206 ✭✭✭Roberto_gas


    Doge wrote:
    You can use your card issuer to pay the conversation rate and it's noticeably less. Even less with a revolut card.


    Just ordered for 20.77 using revolut...


  • Registered Users Posts: 464 ✭✭go4it


    got one with 'express worldwide' delivery for 20.83 euro . Took this route just to be able to show to the taxman that i paid below the 22e limit

    Probably the other methods, with the duty already paid works better if you buy more than one piece


  • Registered Users, Registered Users 2 Posts: 927 ✭✭✭bertie4evr


    As has been said, you'll probably get stung by customs no matter what you paid. Arrow didn't put the sale price on the slip with mine, so as far as UPS were concerned I paid full price for the Pi and international shipping. I had to pay the customs charge and they also threw a nice 20 quid on top for "handling" the customs charge for me.

    It took a phone call, an email with the receipt and a week to get the charges refunded.


  • Registered Users, Registered Users 2 Posts: 4,206 ✭✭✭Roberto_gas


    bertie4evr wrote:
    As has been said, you'll probably get stung by customs no matter what you paid. Arrow didn't put the sale price on the slip with mine, so as far as UPS were concerned I paid full price for the Pi and international shipping. I had to pay the customs charge and they also threw a nice 20 quid on top for "handling" the customs charge for me.

    bertie4evr wrote:
    It took a phone call, an email with the receipt and a week to get the charges refunded.


    Arrow refunded it or ups ?


  • Registered Users, Registered Users 2 Posts: 539 ✭✭✭coffee to go


    Anyone else getting stuck in a loop when they try to click 'secure checkout'? Website just reloads, user still logged on, item remains in cart. Paypal option seems to work but I'd prefer to pay direct on the card. Boo!


  • Registered Users Posts: 13 Prince10r


    Hey,
    Thanks for the bargain alerts. Unfortunately I got stung for with a customs invoice for €21 from DHL as the declared value on the package was $35.99. I rang DHL and tried to explain that there should be no charges as the item cost €20.88 inc shipping and the response I got that the should I wish to have the item reassessed that it would cost me €50 processing fee from DHL plus whatever new total Revenue come up with, as a minimum value would be declared to the shipping by Revenue (the lady told me that if the shipping is nill Revenue declare a minimum value, said something about it is on Revenues site). I asked for complaints department, wasn't provided with any details and was told that the only thing I could do is should I wish refuse the item and have it sent back to the supplier and take the dispute from there.


  • Registered Users Posts: 13 Prince10r


    Just got off a chat with Arrow.

    "as per our management the customs needs to be paid for the total value of the items even if you purchased them using a discount"

    So probably no refund from them either.


  • Registered Users, Registered Users 2 Posts: 1,162 ✭✭✭tphase


    Prince10r wrote: »
    Hey,
    Thanks for the bargain alerts. Unfortunately I got stung for with a customs invoice for €21 from DHL as the declared value on the package was $35.99. I rang DHL and tried to explain that there should be no charges as the item cost €20.88 inc shipping and the response I got that the should I wish to have the item reassessed that it would cost me €50 processing fee from DHL plus whatever new total Revenue come up with, as a minimum value would be declared to the shipping by Revenue (the lady told me that if the shipping is nill Revenue declare a minimum value, said something about it is on Revenues site). I asked for complaints department, wasn't provided with any details and was told that the only thing I could do is should I wish refuse the item and have it sent back to the supplier and take the dispute from there.


    I've had the same issue and talked to the same woman in DHL (she remembered you!)
    I emailed Arrow but, like you, I don't expect any joy. Probably suck it up and never deal with them again


  • Registered Users, Registered Users 2 Posts: 1,162 ✭✭✭tphase


    bertie4evr wrote: »
    As has been said, you'll probably get stung by customs no matter what you paid. Arrow didn't put the sale price on the slip with mine, so as far as UPS were concerned I paid full price for the Pi and international shipping. I had to pay the customs charge and they also threw a nice 20 quid on top for "handling" the customs charge for me.

    It took a phone call, an email with the receipt and a week to get the charges refunded.
    who refunded you?


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  • Registered Users, Registered Users 2 Posts: 1,162 ✭✭✭tphase


    Prince10r wrote: »
    Just got off a chat with Arrow.

    "as per our management the customs needs to be paid for the total value of the items even if you purchased them using a discount"

    So probably no refund from them either.
    Just got off a chat with Arrow -no refund of taxes. if you refuse delivery, it's shipped back and they'll refund the cost. Probably take ages though. Tempted to do it on principle but hardly worth the effort. The same Pi from RS would be 50c cheaper.
    Lesson learned - un-subscribe from Bargain Alerts :)


  • Registered Users, Registered Users 2 Posts: 927 ✭✭✭bertie4evr


    Arrow refunded it or ups ?
    tphase wrote: »
    who refunded you?

    UPS refunded the extra charges.


  • Registered Users, Registered Users 2 Posts: 2,851 ✭✭✭Ten Pin


    AFAIK as long as you prove what you paid, that overrides whatever is on label. Would DHL not look at the invoice?

    If the value were 2 dollars on the declaration but you actually paid 40 euro, they will ignore the declaration (2$) and go by the actual payment / invoice amount (40€).

    DHL and / or Revenue can't have it both ways.

    Maybe ask for help in this thread...
    https://m.boards.ie/vbulletin/showthread.php?t=2055862554&page=83


  • Registered Users, Registered Users 2 Posts: 11,211 ✭✭✭✭Suckit


    DHL cover with another made up charge, I can't remember the name of it.
    But yep, I'm pretty sure, like Ten Pin said, once you can prove that you paid (in total) under €26 (taking negligent amount into account) then you shouldn't get charged anything, or should apply for a refund from DHL/Revenue if you have paid them.


  • Registered Users, Registered Users 2 Posts: 1,162 ✭✭✭tphase


    Ten Pin wrote: »
    AFAIK as long as you prove what you paid, that overrides whatever is on label. Would DHL not look at the invoice?

    If the value were 2 dollars on the declaration but you actually paid 40 euro, they will ignore the declaration (2$) and go by the actual payment / invoice amount (40€).

    DHL and / or Revenue can't have it both ways.

    Maybe ask for help in this thread...
    https://m.boards.ie/vbulletin/showthread.php?t=2055862554&page=83


    DHL and customs will accept the invoice value however DHL charge €50 admin fee to change the value and customs will not accept zero as a shipping cost and will apply what they think the cost would be. That would bring the total value well over €22, VAT would be due and would end up more than 3 times the price of the goods

    According to DHL, if Arrow had declared the actual cost as the value, the package would have gone through without charge. Arrow say they have to put the retail cost on the commercial invoice (bull, I say but maybe someone who works in revenue can confirm this). Based on the Revenue document linked to below, Arrow are incorrect.

    From https://www.revenue.ie/en/customs-traders-and-agents/documents/guide-to-importing-goods-through-the-post.pdf (pages 4 and 5)

    "Customs Duty is charged on the price paid for the goods including local sales taxes plus postage, packaging and insurance costs."

    "The value of the goods for the purpose of calculating the amount of VAT payable at import is their value for customs purposes, described above, increased by the amount of
    any duty or other tax (but not including VAT)."


  • Registered Users, Registered Users 2 Posts: 11,211 ✭✭✭✭Suckit


    Ask Arrow for the invoice and give that to DHL. Once it is under the VAT limit including shipping there should be no charge.


  • Registered Users Posts: 464 ✭✭go4it


    tphase wrote: »
    Just got off a chat with Arrow -no refund of taxes. if you refuse delivery, it's shipped back and they'll refund the cost. Probably take ages though. Tempted to do it on principle but hardly worth the effort. The same Pi from RS would be 50c cheaper.

    Same here . Sent a return parcel email notice to ie.imports@dhl.com and i'll wait for arrow to reimburse me ( a week, a month..who knows? )


  • Posts: 0 [Deleted User]


    Arrow RPi deal threads never fail to deliver...

    giphy.gif

    Got a free Pi Zero from them last time for my troubles. Can't believe they're still screwing up the declared value.


  • Registered Users, Registered Users 2 Posts: 11,211 ✭✭✭✭Suckit


    Arrow RPi deal threads never fail to deliver...


    Got a free Pi Zero from them last time for my troubles. Can't believe they're still screwing up the declared value.

    oqFc3iI.jpg?1


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  • Registered Users, Registered Users 2 Posts: 4,206 ✭✭✭Roberto_gas


    Suckit wrote:
    Ask Arrow for the invoice and give that to DHL. Once it is under the VAT limit including shipping there should be no charge.


    Invoice is already received as part of email...


  • Registered Users Posts: 178 ✭✭FatBeard


    Invoice is already received as part of email...

    Do they also include the invoice in the parcel? Would it just be a case of saying to DSL. Open up the parcel, look at the invoice.


  • Registered Users, Registered Users 2 Posts: 2,851 ✭✭✭Ten Pin


    I think the issue is that shipping is zero on the invoice and revenue might not accept that China Post are not charging for postage when in fact it's "shipping included" rather than "zero shipping". Even worse it seems that they apply a rate of postage that is possibly 5 times that of the actual cost because that's the rate An Post might charge.

    The fix is for Arrow to put in a shipping cost on the invoice and adjust the price of goods by that amount. Easier said than done though.


  • Registered Users, Registered Users 2 Posts: 11,211 ✭✭✭✭Suckit


    Ten Pin wrote: »
    I think the issue is that shipping is zero on the invoice and revenue might not accept that China Post are not charging for postage when in fact it's "shipping included" rather than "zero shipping". Even worse it seems that they apply a rate of postage that is possibly 5 times that of the actual cost because that's the rate An Post might charge.

    The fix is for Arrow to put in a shipping cost on the invoice and adjust the price of goods by that amount. Easier said than done though.

    Are anyones arriving by China Post? That's weird if they are.

    I know that DHL have their bullshítty volumetric calculator but the Pi would surely still be very cheap shipping using that.
    As mentioned, arrow should definitely have put the shipping on the outer invoice with the product cost.
    That shouls be all that is required to sort this.

    It should be a case of showing DHL the total invoice for them to accept it.
    Somebody mentioned that Arrow have said something about taxes. It may be worth pointing out to them that no taxes were or are due on the item.
    Explain to them that the mistake is down to them not marking the shipping price on the box.


  • Registered Users Posts: 178 ✭✭FatBeard


    How do DHL get in contact with you regards to paying the duty? Do they turn up at your door, email or phone you?


  • Registered Users, Registered Users 2 Posts: 11,211 ✭✭✭✭Suckit


    FatBeard wrote: »
    How do DHL get in contact with you regards to paying the duty? Do they turn up at your door, email or phone you?

    For me it was turning up at door, then having to phone a very unobliging "We're right, you're wrong" woman.
    Sorted it with email by emailing them the invoices with contact from Arrow.


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  • Registered Users, Registered Users 2 Posts: 4,206 ✭✭✭Roberto_gas


    Fedex delivery today...on vehicle...does it mean no customs ?


  • Registered Users, Registered Users 2 Posts: 1,162 ✭✭✭tphase


    Suckit wrote: »
    For me it was turning up at door, then having to phone a very unobliging "We're right, you're wrong" woman.
    Sorted it with email by emailing them the invoices with contact from Arrow.
    So DHL accepted the lower value and you paid nothing whatsoever to DHL? They told me they would accept the invoice value but it would cost €50 to change the value submitted to customs


  • Registered Users, Registered Users 2 Posts: 4,206 ✭✭✭Roberto_gas


    Got the delivery from fedex....no charges/customs...thanks OP


  • Registered Users, Registered Users 2 Posts: 1,162 ✭✭✭tphase


    Got the delivery from fedex....no charges/customs...thanks OP
    what value did Arrow put on the commercial invoice?


  • Registered Users, Registered Users 2 Posts: 11,211 ✭✭✭✭Suckit


    tphase wrote: »
    So DHL accepted the lower value and you paid nothing whatsoever to DHL? They told me they would accept the invoice value but it would cost €50 to change the value submitted to customs

    Yes, but from a previous order, it wasn't as straight forward as that either. I think it took 2 painful days.
    DHL don't like delivering single parcels to individuals, and they're not a nice company to deal with.


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  • Registered Users, Registered Users 2 Posts: 1,162 ✭✭✭tphase


    Suckit wrote: »
    Yes, but from a previous order, it wasn't as straight forward as that either. I think it took 2 painful days.
    DHL don't like delivering single parcels to individuals, and they're not a nice company to deal with.
    yep DHL can be a pain to deal with :mad:
    what email address did you send the invoices to?


  • Registered Users, Registered Users 2 Posts: 4,206 ✭✭✭Roberto_gas


    tphase wrote:
    what value did Arrow put on the commercial invoice?


    No invoice in box....or any value anywhere...email invoice had 24 usd...


  • Registered Users, Registered Users 2 Posts: 11,211 ✭✭✭✭Suckit


    tphase wrote: »
    yep DHL can be a pain to deal with :mad:
    what email address did you send the invoices to?

    IE.VAT@dhl.com

    From there I was put on to different people, I think this person sorted it in the end, although he/she wasn't very helpful either.
    Riin.Viilas@dhl.com


  • Registered Users, Registered Users 2 Posts: 1,162 ✭✭✭tphase


    No invoice in box....or any value anywhere...email invoice had 24 usd...
    that's how you got away with it - mine had a value of $34.49 so I got stung


  • Registered Users, Registered Users 2 Posts: 1,162 ✭✭✭tphase


    Suckit wrote: »
    IE.VAT@dhl.com

    From there I was put on to different people, I think this person sorted it in the end, although he/she wasn't very helpful either.
    Riin.Viilas@dhl.com
    thanks
    I've emailed them, I'll update when they get back to me


  • Registered Users, Registered Users 2 Posts: 9,059 ✭✭✭Doge


    tphase wrote: »
    I've had the same issue and talked to the same woman in DHL (she remembered you!)
    I emailed Arrow but, like you, I don't expect any joy. Probably suck it up and never deal with them again

    Pun intended? :cool:


    Just got an SMS that there's a customs charge of 21 euro on the package with the Pi Case and breadboard from DHL.

    I have emailed the invoice to the email address Suckit provided and hopefully they will come clear the charge.

    Pray4Doge!


  • Registered Users, Registered Users 2 Posts: 2,851 ✭✭✭Ten Pin


    that's how you got away with it - mine had a value of $34.49 so I got stung

    Is that amount on a DHL label or an Arrow label?


  • Registered Users, Registered Users 2 Posts: 903 ✭✭✭MiketheMechanic


    Just got mine via FedEx. No additional charges. Thanks OP


  • Registered Users, Registered Users 2 Posts: 1,162 ✭✭✭tphase


    Ten Pin wrote: »
    Is that amount on a DHL label or an Arrow label?
    on the commercial invoice printed by Arrow


  • Registered Users Posts: 687 ✭✭✭bunderoon


    Mine delivered to my workplace with DHL label. No charges.

    Surprised at speed of delivery. Thought it would have been a week or more.


    All good.


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