Can you return at item to pennys if you damaged it trying to take it off?

Fatfeet · 29-05-2016 7:18pm #1

I bought a pair of size ten boyfriend jeans and I didnt have time to try them on as it was 10 to 6 and they were doing their usual ushering out. So i said i'd just return them if they didnt fit, but i spent literally fifteen minutes trying to get them over my heels, and fair enough if i was a size 14 and got a 10, but im size 6/8 and i got the jeans so that theyd be loose on me, well, when i was putting them on the ends of the jeans split and i tried to take the other leg off but it would and my hands were hurting so i had to cut the cuff a little. The jeans seemed unreasonable tight even around the thighs, so theyd hardly actually fit someone who was a size ten? Could i return them?

the dunne · 29-05-2016 7:20pm

Of course not. You cut them

StupidLikeAFox · 29-05-2016 7:21pm

No harm in trying. In my student days I once wore a pair of shoes to an interview and returned them to dunnes afterwards.

Give it a go and hope the don't inspect them too much. He who dares wins and all that

The Young Wan · 29-05-2016 7:21pm

Fatfeet wrote: »

I bought a pair of size ten boyfriend jeans and I didnt have time to try them on as it was 10 to 6 and they were doing their usual ushering out. So i said i'd just return them if they didnt fit, but i spent literally fifteen minutes trying to get them over my heels, and fair enough if i was a size 14 and got a 10, but im size 6/8 and i got the jeans so that theyd be loose on me, well, when i was putting them on the ends of the jeans split and i tried to take the other leg off but it would and my hands were hurting so i had to cut the cuff a little. The jeans seemed unreasonable tight even around the thighs, so theyd hardly actually fit someone who was a size ten? Could i return them?

No. You have to return them in merchantable quality, so they can resell them. If you've cut the cuff, they generally won't accept it.

dee_mc · 29-05-2016 7:26pm

I'd say try explaining your case to them, as it sounds as though the goods aren't 'fit for purpose'? Maybe you could show them another similar pair of jeans the same size to prove that they are unreasonably small? It's worth a try but having cut them probably doesn't help your case.

c montgomery · 29-05-2016 7:31pm

What are boyfriend jeans?

Hollister11 · 29-05-2016 7:34pm

I used to work here. You haven't a chance if you have ripped them.

We inspect everything, and if the item is damaged you won't get your money back.

coylemj · 29-05-2016 10:27pm

A shop will thoroughly inspect any clothes that you bring back under a 'no quibble' money back policy, I've witnessed the process in Dunnes and Penneys. As per the previous post, I wouldn't expect them to refund your money if the goods have been ripped or cut.

wokingvoter · 29-05-2016 10:40pm

You have no come back on the "these aren't a 10 " because you had the opportunity to try them on and you didn't take it.
If you'd tried them on then you would have realised that they didn't fit you and you wouldn't have bought them .
You can't say you didn't try them on because you were being "ushered out". Were you actually physically refused entry to the changing rooms?
You've ripped and cut the legs of the jeans and now Penneys can't sell them to anybody else, so I don't see why they would give you your money back.

JJayoo · 29-05-2016 10:43pm

OP you might be a few sizes bigger than you think.

colm_mcm · 29-05-2016 10:44pm

Usually, if they won't go on past the heels, it's time to admit defeat

percy212 · 29-05-2016 10:45pm

Did you rip them by pulling them on over high heels? If so, you can't return them as you did the damage.
Did they rip easily while you were getting dressed in a typical way (no heels), then yes, you could return them as faulty. They shouldn't rip while putting them on, or taking them off.

wokingvoter · 29-05-2016 10:57pm

percy212 wrote: »

Did you rip them by pulling them on over high heels? If so, you can't return them as you did the damage.
Did they rip easily while you were getting dressed in a typical way (no heels), then yes, you could return them as faulty. They shouldn't rip while putting them on, or taking them off.

The jeans didn't fit her to the extent were they were hurting her ankles, then, taking them off was hurting her hands so she took either a knife or scissors to them in order to relieve the discomfort and also to hurry up removing the jeans.
If she had taken the opportunity presented by Penneys to try them on before she purchased them then she would have realised when she couldn't comfortably get the jeans up her leg, that they weren't the right size for her.
She persisted (for 15 minutes) at home because she had paid for them and she wanted to wear them .
I don't see any case to be made for her to get a refund or a replacement .

rubadub · 29-05-2016 10:59pm

JJayoo wrote: »

OP you might be a few sizes bigger than you think.

it can depend a lot on the brand too. It makes sense to reduce your sizes to attract customers who will go "ohh, I like levis, I'm only a size 6 in them". Called vanity sizing. I would expect shops like penneys or dunnes to be more truthful about sizes.

https://en.wikipedia.org/wiki/Vanity_sizing

You often hear about Marylin Monroe being a size 16, often in defence of todays size 16 women being called overweight. But I heard some of her dresses were measured, and had dressmakers measurements of her and she was a size 4 in todays clothes and uk 8.

If there were actual measurements given on the jeans you might have more of a case.

percy212 · 30-05-2016 12:25am

I would take them back and let Pennies decide. I am not sure how a pair of jeans could hurt ankles unless they were too tight.

wokingvoter wrote: »

The jeans didn't fit her to the extent were they were hurting her ankles, then, taking them off was hurting her hands so she took either a knife or scissors to them in order to relieve the discomfort and also to hurry up removing the jeans.
If she had taken the opportunity presented by Penneys to try them on before she purchased them then she would have realised when she couldn't comfortably get the jeans up her leg, that they weren't the right size for her.
She persisted (for 15 minutes) at home because she had paid for them and she wanted to wear them .
I don't see any case to be made for her to get a refund or a replacement .

[Deleted User] · 30-05-2016 12:27am

You must have your receipt for Penney's.

Spanish Eyes · 30-05-2016 12:30am

Could you not put the heels on AFTER TRYING. or am I missing something earth shatteringly obvious here. Lol.!!!

Too skinny for your body heels I think. And no, I doubt there will be a refund either IMO

AMKC · 30-05-2016 12:40am

@ c_Montgomery

Boyfriend (fashion) - Wikipedia, the free encyclopedia
https://en.wikipedia.org/wiki/Boyfriend_(fashion)
In fashion design, primarily in ready-to-wear lines, boyfriend is any style of women's clothing that was modified from a corresponding men's garment. Examples include boyfriend jackets, boyfriend jeans, and boyfriend blazers, ...

AMKC · 30-05-2016 12:47am

@OP After damaging your jeans I don,t think you will be able to take them back. The best thing you could do is get the repaired and give them to a charity shop or sell them for half of what you paid online and take this as a lessen learned that next time you will try on the jeans or dress or any other item you buy in a shop before paying for it and if its near to closing time then leave it until you are in the shop again and have more time.

njs030 · 30-05-2016 12:48am

Spanish Eyes wrote: »

Could you not put the heels on AFTER TRYING. or am I missing something earth shatteringly obvious here. Lol.!!!

Too skinny for your body heels I think. And no, I doubt there will be a refund either IMO

I think she meant the heel of her foot rather than her shoe.

Fatfeet · 30-05-2016 12:29pm

Thanks for the replies, I genuinely am a size 8 and it wasnt really the ankles it was my heels. I might leave it then and spare myself the embarrassment of demanding €19 back.

razorblunt · 30-05-2016 3:38pm

<SNIP>

Haven't don't it myself, but I've taken back items that were shopsoiled, most recently a Ted Baker jacket, where I had the tags off already.

L1011 · 30-05-2016 6:02pm

razorblunt wrote: »

<SNIP>
Haven't don't it myself, but I've taken back items that were shopsoiled, most recently a Ted Baker jacket, where I had the tags off already.

A cut doesn't look much like a rip.

dudara · 31-05-2016 7:54am

@razorblunt - please do not advocate lying here.

dudara

stronglikebull · 01-06-2016 1:40pm

Fatfeet wrote: »

but i spent literally fifteen minutes trying to get them over my heels

Seriously, 15 minutes trying to get them on? How did you ever think that you were going to get them off without the aid of a scissors if it took 15 minutes just to get past your foot? 30 seconds should have been enough time for you to know that these were not the jeans for you, and bring them back for a different size. After tearing and cutting them, you haven't a hope of a refund.

Truckermal · 04-06-2016 5:59pm

stronglikebull wrote: »

Seriously, 15 minutes trying to get them on? How did you ever think that you were going to get them off without the aid of a scissors if it took 15 minutes just to get past your foot? 30 seconds should have been enough time for you to know that these were not the jeans for you, and bring them back for a different size. After tearing and cutting them, you haven't a hope of a refund.

Definitely also very apt username OP...:D:D

DopeTech · 04-06-2016 6:16pm

I wouldn't think they would take them back.

Can you return at item to pennys if you damaged it trying to take it off?

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