Supermacs manager sacked over incidents that cost firm €2.75

Coat22 · 01-06-2016 12:06PM #1

Delighted for the woman who won this case - some conditions to work in if you could get sacked (or even warned) over this.

http://www.irishtimes.com/news/ireland/irish-news/supermac-s-manager-sacked-over-incidents-that-cost-firm-2-75-1.2667561

Coat22 · 01-06-2016 12:09PM

Ah Jaysus! Whats happened the title of the thread?:silly:

Mod - can you fix?

jimgoose · 01-06-2016 12:10PM

Little bollix of an MD has no business sticking his oar in an affair costing the price of a hamburger which is being attended to by a store manager. He should have his hole kicked by the CEO, and also sack the little prick of a duty manager that threw the €2 at that cashier who made a couple of minor errors.

2smiggy · 01-06-2016 12:11PM

pity they did not name the managing director , or the duty manager. they sound delightful people to work for

osarusan · 01-06-2016 12:11PM

During cross-examination at the EAT, the MD confirmed the company does not have a written policy in respect of differentiating between theft and mistakes.

Sounds absolutely horrible.

Duggy747 · 01-06-2016 12:14PM

Those 2 managers sound like complete brown-nosing dickheads, the type who throw anybody under the bridge in order to climb the ranks and view their ground staff as pond life.

The manager worked with Supermacs for 19 years with no previous problems but she was dismissed over 2 tiny incidents from one staff member. That should say enough about that company and their policies.

ballsymchugh · 01-06-2016 12:16PM

Duggy747 wrote: »

Those 2 managers sound like a complete brown-nosing dickheads, the type who throw anybody under the bridge in order to climb the ranks and view their staff as pond life.

The manager worked with Supermacs for 19 years with no previous problems but she was dismissed over 2 tiny incidents from one staff member. That should say enough about that company and their policies.

important to note that it's a franchise. don't know if that's supermac's policy from this

jimgoose · 01-06-2016 12:17PM

Duggy747 wrote: »

...That should say enough about that company and their policies.

MacDonagh needs to get on this very fast, and kick that MD hard. It's a HR policy disaster.

Coat22 · 01-06-2016 12:18PM

Duggy747 wrote: »

Those 2 managers sound like complete brown-nosing dickheads, the type who throw anybody under the bridge in order to climb the ranks and view their ground staff as pond life.

The manager worked with Supermacs for 19 years with no previous problems but she was dismissed over 2 tiny incidents from one staff member. That should say enough about that company and their policies.

In fairness to Supermacs it was some franchise operation running 2 shops in Limerick but if I were them I'd move swiftly to disassociate Supermacs from them.

Got to say I was shocked - reckon I've had given the kids about 25 of company pencils in the last year and people are getting sacked and treated like this over a few extra poxy chips?

eeguy · 01-06-2016 12:21PM

Really it only cost them 75c.

The guy put 2 quid in the till.

The Backwards Man · 01-06-2016 12:22PM

Managerial roles, disciplinary action, gross misconduct. Ye sell burgers and doggy chips lads, get a hold of yourselves. No way in hell would i ever work for a firm that had notions of itself like that, and wonder they attract assholes to work for them.

Coat22 · 01-06-2016 12:25PM

eeguy wrote: »

Really it only cost them 75c.

The guy put 2 quid in the till.

It cost them about 3c I'd say - 10 extra chips and 100ml extra coke/ice mix

Summer wind · 01-06-2016 12:28PM

This is the most stupid and ridiculous news I've ever read.

gordongekko · 01-06-2016 12:30PM

How come the poor victim gets name but that bollocks doesn't?

Maireadio · 01-06-2016 12:30PM

That is utterly insane. I thought the headline might just be clickbait but nope, it really is as bad as it sounds. She deserved the damages she received and I hope any new employers aren't put off by her name coming up in a google search! The incidents are so unbelivably minor. I worked in Tesco for a while in college, and we were allowed up to a €5 discrepancy on the tills every day because it's understood that little mistakes happen. And the cashier having the €2 flung back at him? Sounds like a power-mad asshole of a duty manager. The cashier shouldn't have given the free drink but was obviously trying to rectify it by paying for the drink themselves.

RayCon · 01-06-2016 12:38PM

I can only hope the bad press generated by this hurts Supermacs to the tune of a lot more than €2.75. Ars3wipes

osarusan · 01-06-2016 12:40PM

RayCon wrote: »

I can only hope the bad press generated by this hurts Supermacs to the tune of a lot more than €2.75. Ars3wipes

This was a company that operates 2 shops on a franchise system, rather than Supermacs itself.

But it's horrible publicity for Supermacs either way. I wonder will they get involved somehow.

Cee-Jay-Cee · 01-06-2016 12:41PM

Why in the name of jazus would a bleedin chipper (and not even a good one at that) need an MD and CEO???

It just goes to show how irrelevant and wasteful having someone as MD when they feel the need (and demanded) that they should have been involved in an incident(s) which cost the firm €2.75! What a bloody joke!

Maireadio · 01-06-2016 12:42PM

Speaking of my time at Tesco, some supervisors and duty managers in these roles are just thoroughly unpleasant and don't tend to (and sorry to use this office-speak phrase) think outside the box. They just stick rigidly and pettily to "da rules".

I remember serving a lady and she walked off without her purse. I ran after her to give it back to her just before she made it out the door. Now it was a Saturday and busy and there as a bit of a queue but it just took me a second to do. But I just wanted to save her the hassle and stress of freaking out elsewhere when she realised she didn't have her purse and having to retrace her steps. My supervisor angrily yelled at me for doing this. I actually still remember it was that kind of yelling where you can see that the person is gritting their teeth at you. I just thought it was so over the top for what I did and it wasn't like I left the till open or something. There are some truly joyless people out there who just don't want to listen to reason at all. And they are horrible to work for.

ShooterSF · 01-06-2016 12:45PM

Ha the acronym for the tribunal is EAT

01-06-2016 12:53PM

Are all SuperMacs franchise's?

Like Micky D's?

Mrsbananas · 01-06-2016 12:53PM

Did I miss something about the theft of the drink?
How do they know it didn't go something like
'Hi Uncle X I'm in town and I've only just got bus fair home but I'm really thirsty' X gives her drink and says I'll fix it up at the end of my shift as I don't keep cash on me. End of shift comes and he tells duty manager I gave niece a drink earlier here is the €2.
I don't see that as theft I see it as paying later. Maybe i'm wring but nowhere does it say that he was seen giving away a free drink and when approached offered to pay. Nor was it seen about the large meal, he told the manager he made a mistake.

KlausFlouride · 01-06-2016 12:55PM

General rule of thumb, the worst & least well paid jobs have the most petty rules and assholes who are happy to enforce them.

01-06-2016 12:57PM

That's not about the tiny amount of money, I will take a guess the owners of the franchise were not happy at the amount they were paying the store manager and were trying to engineer a way of getting her on to a lower paying position.

They must be stupid thought to think that was going to work and that she was not going to go to the EAT.

razorblunt · 01-06-2016 12:58PM

Technically hasn't the duty manager stolen the 2quid from the till to throw it?
Off with his head!

nkav86 · 01-06-2016 01:00PM

From working in fast food restaurants for years, this doesn't surprise me at all! Managers, some not all, generally are on a power trip. I don't know what it is about the environment, but it tends to attract a certain type of person, power hungry, egotistical and rigid. They just seem to love to catch something so they can report it to higher ups, hoping for that oh so important pat on the back. Pathetic!

osarusan · 01-06-2016 01:00PM

Mrsbananas wrote: »

I don't see that as theft I see it as paying later. Maybe i'm wring but nowhere does it say that he was seen giving away a free drink and when approached offered to pay. Nor was it seen about the large meal, he told the manager he made a mistake.

From the link:

During cross-examination at the EAT, the MD confirmed the company does not have a written policy in respect of differentiating between theft and mistakes.

I don't understand why the guy didn't just ring up a sale for the drink and put the money in then, even if it was hours after the drink have been given away. Orders and takings would all have totted up properly then.

Or I do understand really, the w@nker of a duty manager was already 'on the case' at that point.

HensVassal · 01-06-2016 01:00PM

Maireadio wrote: »

That is utterly insane. I thought the headline might just be clickbait but nope, it really is as bad as it sounds. She deserved the damages she received and I hope any new employers aren't put off by her name coming up in a google search! The incidents are so unbelivably minor. I worked in Tesco for a while in college, and we were allowed up to a €5 discrepancy on the tills every day because it's understood that little mistakes happen. And the cashier having the €2 flung back at him? Sounds like a power-mad asshole of a duty manager. The cashier shouldn't have given the free drink but was obviously trying to rectify it by paying for the drink themselves.

He didn't give away a free drink. It sounds to me like his niece (who probably didn't have any pocket money) came in to see him and say hello. He bought her a soft drink. He just didn't ring up the soft drink at the same time as he put the price of it in the till. That's why that cocksucker of a duty manager said "too late"

ShooterSF · 01-06-2016 01:01PM

mariaalice wrote: »

That not about the tiny amount of money, I will take a guess the owners of the franchise were not happy at the amount they were paying the store manager and were trying to engineer a way of getting her on to a lower paying position.

They must be stupid thought to think that was going to work and that she was not going to go to the EAP.

The sad thing is this happened a coworker of mine years ago, ended up manager but the company was looking to get rid and pay someone less to do the job so they made the manager position "redundant". He brought them to tribunal and won but has had terrible problems getting any work since as future employers ask if you had disputes with previous ones and they just don't want anything to do with you if you did.

hairyslug · 01-06-2016 01:06PM

2smiggy wrote: »

pity they did not name the managing director , or the duty manager. they sound delightful people to work for

<snip>

Mod: No public outings or defaming here please

01-06-2016 01:09PM

ShooterSF wrote: »

The sad thing is this happened a coworker of mine years ago, ended up manager but the company was looking to get rid and pay someone less to do the job so they made the manager position "redundant". He brought them to tribunal and won but has had terrible problems getting any work since as future employers ask if you had disputes with previous ones and they just don't want anything to do with you if you did.

I suppose it depends on the situation I doubt future employers would have any issue with this manager.

If she has worked there 19 years, she is probably hard working and maybe doesn't cause a fuss and because of that they though they would get away with it. There are people who would have take the other position that was offered to them even at lower pay.

Supermacs manager sacked over incidents that cost firm €2.75

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