How can I heat my water separately with the Nest 3rd generation thermostat?

christybannon · 01-04-2016 02:05AM #1

Hi there, Just after Christmas I had the Nest 3rd Gen fitted. Initially the guy installing couldn't understand how to fit it and went away again. That evening he arranged after talking to a colleague to call again in the morning and fit the thermostat. This he did but I can only turn on and off the heating. I have no control over my hot water. In order to heat water I have to manually turn off my motorised valves or else turn the analog thermostats (which the installer left in situ) down in order for the water heated to go to the hot water tank.
surely there must be a way to control the water and heating as advertised?
I don't even have the option of heating water on the android app that I see some people talking about.

Can you advise me of the following:
1: Can I replace my two wire analog thermostats with nest thermostats? (I have one already)
2: Can I heat my water separately using the nest thermostat?

Thanks

Christy

Electric Ireland: David · 01-04-2016 09:35AM

Hi christybannon,

Thanks for getting in touch.

Can you forward us on the following details so that we can arrange for a member of our Home Services team to contact you?

Your account number
The first line of your address
Your contact number
Your full name as it appears on your account
Confirmation you are the account holder (a sentence stating this is sufficient)

Thanks,
David

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christybannon · 05-04-2016 01:40PM

Pm sent

toby2111 · 26-04-2016 08:54PM

Hi,
I also got a Nest installed today but with no option to heat hot water. Installer said it couldn't be done. Can you look into this for me please?

Electric Ireland: Brige N · 27-04-2016 09:00AM

Hi toby2111,

Thanks for your message.

Could you send us a private message with the following details?

Your full name
Your Eleectric Ireland account number
The first line of your address
Your contact number
Confirmation you are the account holder (a sentence stating this is sufficient)

We can then look into this further for you.

Thanks,
Brige

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How can I heat my water separately with the Nest 3rd generation thermostat?

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