Samsung S6 not fast charging?

steirishrover · 09-04-2016 11:02PM #1

Anyone ever get this problem?

It's like this the last couple weeks. Won't fast charge it just cable charges. Have fast charging turned on in settings etc

I have researched it online and it keeps telling to do a reboot etc but it's still not working..

A year other fixes to this I've gone through mostly everything I've seen to do.. changed USB cable also and still same. I bought the phone in Argos 6+ months ago but can't find the receipt..

Do I have a leg to stand on if I bring back to the Samsung shop as it still should be under warranty? I think it start acting like this since the new update I got for the phone a couple weeks ago.. then again it might not be that..

So confused

Keith186 · 09-04-2016 11:20PM

Clean any fluff out from the USB port to see if that helps.

Maybe see what Argos say if that doesn't work, they have a company they send phones off to for repair but you'll need proof of payment. If you paid with a card get the statement with the transaction.

jd · 09-04-2016 11:53PM

Whatever about the cable, have you tried another fast charging plug?

steirishrover · 10-04-2016 01:20AM

jd wrote: »

Whatever about the cable, have you tried another fast charging plug?

Yep I tried a friend of mines one.. same hassle

ahmsalo · 10-04-2016 01:54PM

i think its a faulty phone

Slippin Jimmy · 10-04-2016 04:44PM

I know you said you made sure fast charging was turned on, but double check and reboot your phone.

Johnny_Klebitz · 11-04-2016 12:15PM

Have you recently updated to Marshmallow?

Marshmallow allowed you to toggle fast charging on/off.

Go to Settings:
Scroll down to Battery,
Scroll down to see if fast charging is on/off,
if not then enable it.

steirishrover · 11-04-2016 05:09PM

Johnny_Klebitz wrote: »

Have you recently updated to Marshmallow?

Marshmallow allowed you to toggle fast charging on/off.

Go to Settings:
Scroll down to Battery,
Scroll down to see if fast charging is on/off,
if not then enable it.

Yea I tried that mate as well..

CailinGaillimh · 27-05-2016 11:13PM

Did you get sorted?

My S6 was like that, eventually got vodafone to replace it. Got a new phone in feb/March and same thing has started happening again!

steirishrover · 28-05-2016 12:11AM

I never got it sorted.. Actually going to a samsung shop tomorrow as now the phone is going blank screened on me everyday and not working at all properly.

Not even 6 months old out of Argos bit I have no receipt so I'm gonna chance my arm in Samsung shop if I have some sort of warranty?

debabyjesus · 28-05-2016 12:17AM

Happened to mine after I plugged it into my laptop to swap files. Couldn't find any safely remove usb device option, so i just unplugged it. It stopped fast charging after that. Then the next time I plugged it into the laptop it didn't recognise it at all. Googled it up and seems to be a common problem. It started fast charging again by itself a few weeks later. I never bothered plugging it back into the laptop to see if it's recognised again.

CailinGaillimh · 28-05-2016 08:34AM

Probably best heading to Samsung so. I've decided to hold off for the 6/7 weeks left in my contract and go back to the iPhone. Too much hassle with the phone

Keith186 · 28-05-2016 10:36AM

steirishrover wrote: »

I never got it sorted.. Actually going to a samsung shop tomorrow as now the phone is going blank screened on me everyday and not working at all properly.

Not even 6 months old out of Argos bit I have no receipt so I'm gonna chance my arm in Samsung shop if I have some sort of warranty?

This started happeing to my phone as well after an update. Plugging it out and back in done the trick but I eventually got a cheap new car let and it works 100% all the time.

Argos have a company that they send phones back too, I went through Meteor and when I later brought phone back to Argos they were nearly going to wash their hands of it because I had previously gotten it fixed elsewhere.

EDIT: someone said in the S7 thread yesterday they went back to Argos and that they don't send phones for repair anymore and they got a new one. I'd go there before Samsung shop. You will need to show them proof of it not working properly I'd say.

Samsung S6 not fast charging?

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