I am now waiting for over a week to get a print out of my Credit Card statement. When

2judge · 29-03-2016 05:49PM #1

I still cannot get a print out of my Credit Card monthly statement. This is after a whole week of trying. How on earth can i check my transactions if i cannot access the statement. The system is going backwards instead of forward. Can you give any indication of when this will be fixed.

uck51js9zml2yt · 29-03-2016 05:55PM

Have you been in touch with your card company.
Unlikely anyone here can look into their crystal ball and tell you.

RoYoBo · 29-03-2016 07:02PM

E-statements have been unavailable with BoI for over a week. We've been assured that it will all be fixed shortly. The definition of 'shortly' is akin to a piece of string and its length.

Bank of Ireland: Nicola · 30-03-2016 10:36AM

2judge wrote: »

I still cannot get a print out of my Credit Card monthly statement. This is after a whole week of trying. How on earth can i check my transactions if i cannot access the statement. The system is going backwards instead of forward. Can you give any indication of when this will be fixed.

Hi 2judge, thanks for getting in touch and I’m very sorry for the inconvenience this has caused.

Please be assured that we are working to resolve this as a priority and we’ll update you here as soon as we have any further information.

Thanks
Nicola

Bank of Ireland: Evie · 30-03-2016 05:00PM

Hi Everyone,

Thank you all for your comments and patience. We are happy to confirm e-statements are now available again via 365 Online. Thank you again for bearing with us.

Evie

I am now waiting for over a week to get a print out of my Credit Card statement. When

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