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Cancelling flights with Ryanair with Insurance

  • 29-02-2016 09:09PM
    #1
    rawn
    Registered Users, Registered Users 2 Posts: 3,093 ✭✭✭


    Hi guys, I had return flights booked with Ryanair for next week (not checked in) and need to cancel it. I bought Insurance Plus with it but I can't seem to figure out how to cancel/get a refund? Can anyone help me?


Comments

  • #2
    Atlantic Dawn
    Registered Users, Registered Users 2 Posts: 86,596 ✭✭✭✭Atlantic Dawn
    GDY151


    Seems to be just an email address to make a claim...
    Claims Procedure
    Email: info@ipplondon.co.uk within 14 days

    https://ryanair.ukgeneral.com/sites/default/files/documentation/integrated/ie_policy_summary.pdf


    Depends on the reason to cancel as to whether you will be able to claim, it's in the terms and conditions what's covered, normally it's illness to yourself, a family member or a bereavement. Simply not wanting to go won't be covered.


  • #3
    rawn
    Registered Users, Registered Users 2 Posts: 3,093 ✭✭✭rawn


    Atlantic Dawn wrote:
    Depends on the reason to cancel as to whether you will be able to claim, it's in the terms and conditions what's covered, normally it's illness to yourself, a family member or a bereavement. Simply not wanting to go won't be covered.


    My grandad that we were to visit is too ill to accommodate us, hopefully that will be covered. Thanks


  • #4
    rawn
    Registered Users, Registered Users 2 Posts: 3,093 ✭✭✭rawn


    Just on a side note for this! Was told by a live-chat Ryanair rep that I couldn't cancel, could just not show up and get no refund even with insurance. Then when I pointed on the T&C's that said I could she sent me a link to a form to fill out (about 11 pages long!).

    Thennnn...

    As it happened, due to bad weather the flight was delayed over 3 hours so we were offered a refund if it was inconvenient. Luck, eh :D


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