Mailbox size limit of 5MB

one man clappin · 2016-03-04 08:38:36

Hi I was working on a customer's pc yesterday and realised that their email inbox has a limit of only 5MB. Because of this they are not receiving any emails. Can you please advise me on how to increase this?

04-03-2016 09:38AM

#1

one man clappin

Registered Users, Registered Users 2, Paid Member Posts: 615 ✭✭✭

Join Date: March 2006

Posts: 537

Hi
I was working on a customer's pc yesterday and realised that their email inbox has a limit of only 5MB. Because of this they are not receiving any emails.
Can you please advise me on how to increase this?

0

Comments

#2 04-03-2016 02:07PM

Eir: Pamela

Closed Accounts Posts: 2,797 ✭✭✭

Join Date: February 2016

Posts: 2794

one man clappin wrote: »

Hi
I was working on a customer's pc yesterday and realised that their email inbox has a limit of only 5MB. Because of this they are not receiving any emails.
Can you please advise me on how to increase this?

Hi one man clappin,

Thanks for getting in touch.
Can you PM me the e-mail address in question and I will check this.

Pamela

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#3 04-03-2016 03:08PM

one man clappin

Registered Users, Registered Users 2, Paid Member Posts: 615 ✭✭✭

Join Date: March 2006

Posts: 537

PM sent, thank you.

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#4 04-03-2016 03:13PM

RezwoK

Registered Users, Registered Users 2 Posts: 104 ✭✭

Join Date: March 2011

Posts: 94

Basically that's because the account is not "Zimbra" enabled. I had that issue a while ago. You need to call eir email support and ask for the email template to fill out and submitting your permission by forwarding it on back to the email address they give you.
It's all fairly straight forward. Call eircom on 1890260260 and follow all the options for a fault with your broadband. The accounr holder has to do this but.

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