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Debt Collection Agency

  • 13-01-2016 07:42PM
    #1
    Bondone
    Registered Users, Registered Users 2 Posts: 8 ✭


    Hi,
    I've just been called by some debt collectors called Irish Debt Bureau (official sounding name!) looking for a debt that they claim I owe Electric Ireland. 

    I left Ireland and closed my account last August. I have just gone through my bank statements and see a payment made to EI for the exact amount that they are looking for at the end of August. As far as I know I don't owe EI anything else. I also receive my bill via email and have no further bills after August. I presume this is just some oversight on EI's part so would be grateful is someone could help me clear this up.

    I have researched the IDB (part of Buchanan, Clarke and Wells - also very official sounding!) and they don't seem to be the nicest people to deal with, and I would like to avoid any further hassle. Thanks.


Comments

  • #2
    EI: Aoife
    Closed Accounts Posts: 572 ✭✭✭EI: Aoife


    Hi Bondone,

    Thank you for getting in touch. We would like to look into this for you.

    We need you to send the following information by private message:
    • Your full name
    • Your account number
    • The first line of your address
    • Your contact number or date of birth
    • Confirmation you are the account holder (a sentence stating this is sufficient)

    Thanks,
    Aoife

    ________


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