Help! Asus Memopad won't boot up

Siobh73 · 13-11-2015 11:18AM #1

I bought an Asus Memo Pad 8 inch on Sunday. It has been working fine until Iput it on to charge last night and this morning it won't boot. I tried going into recovery mode and got an android robot with No Command written.

I then pressed volume up and down and got into another menu where I think I selected reboot. Now, I can't even get into the reboot menu!

Any ideas? I did not download any updates or any changes to the operating system!

Any help or advice would be appreciated before I take it back to Argos.

MarkR · 13-11-2015 11:51AM

First menu you were in was the bootloader. Second was recovery I think. Try following this video, if that fails, you'll probably want to ring Asus support before going into argos.
https://www.youtube.com/watch?v=oVPEnwhTS28

Siobh73 · 13-11-2015 01:57PM

Can't get into the bootloader menu at all now!

Any ideas on why this is happening?

MarkR · 13-11-2015 02:56PM

If you plug it in, do you get a charging display? Use the charger it came with if possible.

Siobh73 · 13-11-2015 05:17PM

Yes, battery symbol show up but no moving graphic if you know what I mean, just black and white

Siobh73 · 13-11-2015 09:27PM

Update - I have managed to clear cache and wipe data, but tablet still will not reboot. It just loops back to the android robot "no command" screen.

Could this be caused by a virus?

Shane98e · 13-11-2015 10:42PM

Press the power button on the " no command screen" and it should bring up a menu, you want to exit back out of this menu to the bootloader and then select reboot device

Help! Asus Memopad won't boot up

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