hacker has remotely gain access to my computer

rob808 · 24-10-2015 10:46AM #1

Hi can someone help me someone has remotely gain access to my computer can someone advise me what to do thanks.

TonyStark · 24-10-2015 10:48AM

rob808 wrote: »

Hi can someone help me someone has remotely gain access to my computer can someone advise me what to do thanks.

How do you know someone has gained access? How did they accomplish this?

zefer · 24-10-2015 10:49AM

rob808 wrote: »

Hi can someone help me someone has remotely gain access to my computer can someone advise me what to do thanks.

Disconnect it from the Internet would be a start..

rob808 · 24-10-2015 10:53AM

TonyStark wrote: »

How do you know someone has gained access? How did they accomplish this?

They must have be done by a hack they made another user account on my pc I download a free avg anti virus I had 3 virus last night and today 19.I guess I annoyed him because tried lock him out but failed everytime I close access point he quickly open a new one.

Rightwing · 24-10-2015 10:58AM

rob808 wrote: »

They must have be done by a hack they made another user account on my pc I download a free avg anti virus I had 3 virus last night and today 19.I guess I annoyed him because tried lock him out but failed everytime I close access point he quickly open a new one.

Sounds like he has you by the bollocks lad :mad:

Bring it to a pc repair shop.

rob808 · 24-10-2015 11:03AM

Rightwing wrote: »

Sounds like he has you by the bollocks lad :mad:

Bring it to a pc repair shop.

would you say a good anti virus fix it or would he be able to by pass it.

Rightwing · 24-10-2015 11:14AM

I'd say it's a case for an expert. Most of these anti viruses are protective, but if breached are they any good?

deceit · 24-10-2015 11:17AM

Disconnect it from the internet would be your first step, after that you can start repairing it.

ScottStorm · 24-10-2015 11:19AM

rob808 wrote: »

would you say a good anti virus fix it or would he be able to by pass it.

You don't know enough to fix it, take it to a repair shop.

Neon_Lights · 24-10-2015 11:43AM

Wipe the c:\ drive and start afresh if you're willing to backup your own file system before and get it cleaned feel free but do so at your own peril

syklops · 24-10-2015 11:58AM

rob808 wrote: »

They must have be done by a hack they made another user account on my pc I download a free avg anti virus I had 3 virus last night and today 19.I guess I annoyed him because tried lock him out but failed everytime I close access point he quickly open a new one.

We are going to need specifics if anyone on here is going to have a cat in hells chance of getting to the bottom of this.

Aside from the viruses what makes you think you have been hacked?

You say they have made another user account, what is the name of the user account?

Are you posting from the computer which has been compromised?

I assume you are using windows, what version, e.g. XP, Vista, 7, 8 10.

rob808 · 24-10-2015 01:28PM

syklops wrote: »

We are going to need specifics if anyone on here is going to have a cat in hells chance of getting to the bottom of this.

Aside from the viruses what makes you think you have been hacked?

You say they have made another user account, what is the name of the user account?

Are you posting from the computer which has been compromised?

I assume you are using windows, what version, e.g. XP, Vista, 7, 8 10.

I'm using my iPad at moment the other user account is ASP.Net machine account I ping the location and it show Ashtown as my location.Im not in Ashtown nowhere near it.

syklops · 24-10-2015 01:37PM

rob808 wrote: »

I'm using my iPad at moment the other user account is ASP.Net machine account

The ASP.net account is created when the .net framework gets installed. What were the last 3 programs you installed?

I ping the location and it show Ashtown as my location.Im not in Ashtown nowhere near it.

Please try to be as verbose with your answers as possible. What location? Where do you see this location? When you said you pinged the location and it says Ashtown, how did you ping it?

Also, you never said what version of Windows you are using.

rob808 · 24-10-2015 01:51PM

syklops wrote: »

The ASP.net account is created when the .net framework gets installed. What were the last 3 programs you installed?

Please try to be as verbose with your answers as possible. What location? Where do you see this location? When you said you pinged the location and it says Ashtown, how did you ping it?

Also, you never said what version of Windows you are using.

I used the NBP map locations and it show his location he keep moving around and Google can show locations to quite handy.I don't really know it my bother laptop maybe he download something there not much options.I could reset to factory settings or wipe the hard drive not sure these would fix it?.

Thanks for help guys it terrible people get kick out of destroying normal hard working people PCs and labtops.

syklops · 24-10-2015 01:54PM

I give up.

rob808 · 24-10-2015 02:10PM

syklops wrote: »

I give up.

That ok thanks for trying to help don't think there anything really can be done goina wipe everything and get a good anti virus with a strong firewall.it window 7

I would have never knowing only for NBP map crazy lol.

syklops · 24-10-2015 02:54PM

rob808 wrote: »

I would have never knowing only for NBP map crazy lol.

Known what?!?

So the NBP map says you are in Ashbourne but your not in Ashbourne and from this you have reasoned that you have been hacked. Is that it?

rob808 · 24-10-2015 02:58PM

syklops wrote: »

Known what?!?

That the laptop was hacked

syklops · 24-10-2015 03:01PM

rob808 wrote: »

That the laptop was hacked

As a favour to me, would you walk me through how you came to this conclusion, aside from the creation of the .Net account?

rob808 · 24-10-2015 03:09PM

That easy the NBP map design to find you on the map it use eir code when I press the target location it should had gone to my address instead it go to Dublin.I give you example when I use my iPad it bring me to my address but the laptop bring me to Dublin why?.last night I detected 4 virus and now this morning 19 virus.

masseyno9 · 24-10-2015 03:09PM

rob808 wrote: »

That the laptop was hacked

Google "asp.net account" or something like that and do some reading before jumping to conclusions. Ignore the location thing, there are also multiple explanations why that is showing up wrong.

Then ask your brother where he's been browsing, clicking and downloading to start to solve the separate virus (likely malware) issue.

rob808 · 24-10-2015 03:14PM

[HTML][/HTML]

masseyno9 wrote: »

Google "asp.net account" or something like that and do some reading before jumping to conclusions. Ignore the location thing, there are also multiple explanations why that is showing up wrong.

Then ask your brother where he's been browsing, clicking and downloading to start to solve the separate virus (likely malware) issue.

asp.net Google say it for building web sites

5uspect · 24-10-2015 03:17PM

rob, you sound like you don't really understand what you're talking about and your short and incomprehensible answers here are not helping anyone help you. The locations you're seeing could just be the location of your ISP's equipment. This is not a sign of a hack.

Take some time to explain what exactly is going on.

For example

I have a Dell Model bla bla bla running Windows 7 SP1.
As of last night a screen has popped saying my computer is locked by the FBI unless I pay €XXX to some paypal account.
I cannot access my files.
Here is a screenshot/photo of my screen

or

I have a Macbook Air from 2012 running OS X 10.9.5.
Last night this thing called MacKeeper wanted to fix my Mac.
I give it my credit card details and now my Mac is very slow.

masseyno9 · 24-10-2015 03:18PM

rob808 wrote: »

[HTML][/HTML]asp.net Google say it for building web sites

I'm not sure how much clearer anyone can make it but you're looking, specifically, for information on why there's and asp.net account on your Windows computer. Try using more defined search terms such as "asp.net user account Windows computer."

Once you find this, you'll realize your hacker explanation is pretty unlikely.

paulmclaughlin · 24-10-2015 03:19PM

rob808, you clearly have no idea what you are doing.
The ASP.net account is not a problem at all, forget about it.

The way I see it, you have 3 options.

1. Bring it to a PC repair professional and let him fix it.
2. Wipe the computer (possible needlessly & I don't know if you're capable of it anyway)
3. Continue using the laptop as normal.

5uspect · 24-10-2015 03:20PM

Are there any important files on the machine? Photos, important documents etc? Have you a backup solution for these?

biko · 24-10-2015 03:21PM

OP, take the computer to an expert and let them fix it and show you at the same time.

mrcheez · 24-10-2015 03:30PM

rob808 wrote: »

I had 3 virus last night and today 19.

There's a clue.

paulmclaughlin wrote: »

rob808, you clearly have no idea what you are doing.
...
2. Wipe the computer (possible needlessly & I don't know if you're capable of it anyway)

Patronising much? The guy said he can clean everything and reinstall so give him the benefit of the doubt. Clearly English isn't his first language so don't expect "verbose" explanations as another poster requested.

OP, I'd say it's just that you have a virus that's causing havoc on your machine, so you can either try to clean this yourself or bring it somewhere to be done professionally.

rob808 · 24-10-2015 03:38PM

5uspect wrote: »

rob, you sound like you don't really understand what you're talking about and your short and incomprehensible answers here are not helping anyone help you. The locations you're seeing could just be the location of your ISP's equipment. This is not a sign of a hack.

Take some time to explain what exactly is going on.

For example

or

well let with start NBP map it ping your location not your ISP because it be useless and not fit for purpose.I said before I did same for iPad I'm using pick up my current address the laptop should do the same it doesn't plus the location keep moving ISP equipment doesn't do that.

I install a free anti virus last night when I cope it and had 4 virus on it Trojan and malware and 19 virus today plus I try cmd and type netstat -ano and it show establish connections.

There someone defiantly has some remote access how much i don't know only came to board to see if anyone had any ideas.

I didn't even know someone could even do that thanks for help don't think anybody can help going to get my sister husband to look at it he know alot more about computers I get him to wipe it clean.

syklops · 24-10-2015 03:45PM

Take it to your brother and ask a mod to close the thread.

rob808 · 24-10-2015 03:56PM

syklops wrote: »

Take it to your brother and ask a mod to close the thread.

yea ok though people on boards would be more helpful guess not.

hacker has remotely gain access to my computer

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