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Astec 63 and 77 call engineer after changing the battery

  • 17-05-2012 04:37PM
    #1
    JLMFRD
    Registered Users, Registered Users 2 Posts: 1 ✭


    Anybody can help me please?
    I just changed the battery after having code "61 call engineer" and now I get code "77 call engineer".
    @Koolkid can you send me please the manuals and can you advise me please how to clear this code?
    Thanks in advance!


Comments

  • #2
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,790 Mod ✭✭✭✭KoolKid


    77 Call engineer is just a service interval. You will need the engineer code to clear this. The alarm should work fine either way.
    I'm PMing you the manual now.


  • #3
    altor
    Registered Users, Registered Users 2 Posts: 12,094 ✭✭✭✭altor


    JLMFRD wrote: »
    Anybody can help me please?
    I just changed the battery after having code "61 call engineer" and now I get code "77 call engineer".
    @Koolkid can you send me please the manuals and can you advise me please how to clear this code?
    Thanks in advance!

    61 is the reference to the low battery, this should be cleared by putting in the new battery. Also check the link for the battery is in place.
    71 is the reference to your system service, An installer can set this up to remind you to have it serviced.

    www.altor.ie



  • #4
    Fenixas
    Registered Users, Registered Users 2 Posts: 7 ✭Fenixas


    Hello, could somebody explain me or send me astec 63dv engineer manual? I want to clear code 77. I found code online but don't know the procedure how to enter engineer mode.


  • #5
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,790 Mod ✭✭✭✭KoolKid


    Once you enter & leave engineer mode the message will clear.
    To disable it enter engineer code press 27 set 00 set & clear 99.
    Ill send you the manual.


  • #6
    Chrismvideo
    Registered Users, Registered Users 2 Posts: 13 ✭Chrismvideo


    Hi Altor / Koolkid

    I replaced the battery in my Astec 63 Alarm today and all is running as it should now. Only thing is the fault light is still on the panel and it says Code 77 Call Engineer? Could you help me to remove this error?

    Thanks
    Chris


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  • #7
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,790 Mod ✭✭✭✭KoolKid


    77 Call engineer is just a service interval. You will need the engineer code to clear this. The alarm should work fine either way.

    Do you have the engineer code for your panel?


  • #8
    Chrismvideo
    Registered Users, Registered Users 2 Posts: 13 ✭Chrismvideo


    Hi Koolkid..

    I don't have the engineer code.. The company was called Armtec Alarms Ltd, but they have gone out of business. The phone numbers and emails I have for them I'm getting no response from? Could you forward me the install manual and I might try a factory reset?

    Thanks


  • #9
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,790 Mod ✭✭✭✭KoolKid


    I PMed you that manual. I hope it helps.


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