Painfully slow eFibre speeds.

briggy · 2015-09-29 19:57:37

Over the past 2 weeks we have been getting terrible eFibre speeds below 1Mb/s. The Internet also crashes everyday giving an Eircom DSL error page. Have been on eFibre since it came out in Ennis and has never been like this.

29-09-2015 08:57PM

#1

briggy

Registered Users, Registered Users 2 Posts: 136 ✭✭

Join Date: January 2012

Posts: 112

Over the past 2 weeks we have been getting terrible eFibre speeds below 1Mb/s. The Internet also crashes everyday giving an Eircom DSL error page. Have been on eFibre since it came out in Ennis and has never been like this.

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#2 30-09-2015 02:11PM

tmp33bmw

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Join Date: June 2014

Posts: 2

briggy wrote: »

Over the past 2 weeks we have been getting terrible eFibre speeds below 1Mb/s. The Internet also crashes everyday giving an Eircom DSL error page. Have been on eFibre since it came out in Ennis and has never been like this.

That happens with my efibre every now and again, I always turn off the router for a couple of mins. back to normal after I do that

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#3 01-10-2015 03:17PM

eircom: Alan

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Join Date: October 2012

Posts: 6748

briggy wrote: »

Over the past 2 weeks we have been getting terrible eFibre speeds below 1Mb/s. The Internet also crashes everyday giving an Eircom DSL error page. Have been on eFibre since it came out in Ennis and has never been like this.

Hi briggy

I'm very sorry to hear this and apologise for the inconvenience created as a result. The best advice I can offer you at this stage is to contact the eir technical support team on free phone 1901 or Local 1890260260 - you can also reach support via WebChat at www.eir.ie/chatnow

Thanks
Al

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