Warning about Vodafone add ons

partnership · 2015-09-13 13:47:18

Just a warning to people purchasing add ons from Vodafone. I just purchased a 100 international minute add on and lost the 15 minutes I already had. If you purchase any add on you need to read the terms and conditions before you click. Of course they don't make this clear to you! And they will not be able to rectify it…

13-09-2015 02:47PM

#1

partnership

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Just a warning to people purchasing add ons from Vodafone. I just purchased a 100 international minute add on and lost the 15 minutes I already had. If you purchase any add on you need to read the terms and conditions before you click. Of course they don't make this clear to you! And they will not be able to rectify it either. Their customer service is appalling.

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#2 13-09-2015 06:29PM

Paulw

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partnership wrote: »

If you purchase any add on you need to read the terms and conditions before you click.

Should you not do that anyway, when buying an extra service?

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#3 14-09-2015 07:03PM

partnership

Registered Users, Registered Users 2 Posts: 303 ✭✭

Join Date: November 2010

Posts: 183

With things like add ons you would just assume they are just that an add on to what you have - otherwise they should call them replacements!

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