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eFibre F2000 DNS settings

  • 30-08-2015 07:17PM
    #1
    Joe1919
    Registered Users, Registered Users 2 Posts: 1,210 ✭✭✭


    Hi. I changed to eFibre in last few weeks but have had problems getting some webpages e.g. www.MedicalCard.ie  . I have changed the DNS settings from 159.134.0.1&2 to 8.8.8.8 & 8.8.4.4 (static) and this seems to have fixed the issues for the time being. Is there anything wrong with eircoms DNS servers?
    Should I switch them back in the future?


Comments

  • #2
    eircom: Tracey
    Closed Accounts Posts: 795 ✭✭✭eircom: Tracey


    Joe1919 wrote: »
    Hi. I changed to eFibre in last few weeks but have had problems getting some webpages e.g. www.MedicalCard.ie  . I have changed the DNS settings from 159.134.0.1&2 to 8.8.8.8 & 8.8.4.4 (static) and this seems to have fixed the issues for the time being. Is there anything wrong with eircoms DNS servers?
    Should I switch them back in the future?
    Hi joe1919, 

    We have no known issues with this. 

    The best advice I can offer is to contact our support team on 1890 260 260 (tel no. and option 0) They'll assist you there. 

    Thanks 


    Tracey 


  • #3
    _Kaiser_
    Registered Users, Registered Users 2, Paid Member Posts: 29,807 ✭✭✭✭_Kaiser_


    I had the same problems as the OP (same modem) .. frequent page load errors unless you refresh. Like him/her I changed the DNS settings to Google's IP's and all is well since.

    Definitely seems to be a back-end issue.


  • #4
    jd
    Registered Users, Registered Users 2, Paid Member Posts: 5,864 ✭✭✭jd


    This has been discussed before, it's probably the router acting as a proxy dns server when "Static DNS:" is not ticked. I use "Static DNS:" and specify eircom's dns servers without a problem. It's probably better to use eircom's dns servers as a lot of content is delivered over CDNs these days, and content will be routed from a "closer" server if you use eircom's dns


  • #5
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    Thanks for the advice JD,

    It would be best for anybody experiencing this issue to contact eircoms technical support team on free phone 1901

    Thanks
    Al


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