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Vodafone Smart ultra 6 Owners Thread- apps, tips & tricks

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    #1082
    cronos
    Registered Users Posts: 2,717 ✭✭✭cronos


    Ordered yesterday at 12.02pm and now I'm still getting my order status as "Your order is being processed"

    UPDATED: Status is now "Your order is due for dispatch"


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    #1083
    igorbiscan
    Registered Users Posts: 325 ✭✭igorbiscan


    I seem to have a problem with my work outlook emails on this phone.I have put all the exchange server settings in the same
    as for a samsung phone. The smart ultra has connected to the server ok and did sync some of the emails.However its only working occasionally.When its not working, if go back to check the server settings the connection fails.
    I tried the same settings on a samsung phone this morning and everything worked perfect and straight away synced all the
    inbox/sent emails with no problem.
    So something is amiss with the smart ultra.
    Any ideas is it a client certificate/settings on the phone?
    I have set up a few other andriod phones using the same settings,never had an issue like this.


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    #1084
    Bravobabe
    Registered Users Posts: 411 ✭✭Bravobabe


    deadlast wrote: »
    Anyone recommend a windscreen holder for the car? For video, GPS, Gforces, etc...the more rigid the better, but needs to be in landscape mode.

    I use a suction holder, think I got it off ebay or sevendayshop.com - works well https://www.7dayshop.com/catalogsearch/result/?q=car+phone+holder

    Aldi have one in this week:cool:
    https://www.aldi.ie/en/specialbuys/thur-13-aug/products-detail-page/ps/p/smartphone-car-holder/


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    #1085
    Lord Spence
    Registered Users Posts: 2,136 ✭✭✭Lord Spence


    Just had the most frustrating 30mins there talking to a cust care rep, 15 mins on hold and then a further 10 mins by the rep just to tell me that my order isnt cancelled yet there website states it is cancelled. I asked if she could explain why the website states it cancelled and she said oh it maybe an error or something, I asked if she could get me a definite answer on it and she said NO!!! the girl had very poor english and frankly I have no fate in her, I asked to speak to a supervisor and she said no none available lalalalala usual, jesus I am trying buy a product off them and I have this trouble I can only imagine dealing with over a fault:mad::mad::mad::mad:


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    #1086
    robman60
    Registered Users Posts: 2,223 ✭✭✭robman60


    Just got a text that the phone I ordered at 11:55am yesterday has been dispatched, so hopefully I'll get it tomorrow.

    The next day delivery doesn't actually apply it seems, I don't know how they'd expect to fulfill such a guarantee anyway.


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    #1087
    Curb Your Enthusiasm
    Registered Users Posts: 3,470 ✭✭✭Curb Your Enthusiasm


    Can everyone affected by the non-existent next-day delivery promise or the random cancellation of orders, please post in this thread on the VF forum? Thanks.

    http://www.boards.ie/ttfthread/2057475500

    This exact same thing has happened to me twice before, months ago. I reported it back then and it was obviously never resolved. Unacceptable and completely misleading.


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    #1088
    Lenin Skynard
    Closed Accounts Posts: 2,970 ✭✭✭Lenin Skynard


    Mine has taken two days for delivery rather than one. I'm not going to start harassing the reps on the 'talk to' forum over it. The way some posters speak to reps on those forums is pathetic and borderline bullying.


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    #1089
    Alanstrainor
    Moderators, Motoring & Transport Moderators Posts: 23,157 Mod ✭✭✭✭Alanstrainor


    Order Number Order Description Order Date Order Status
    26076811 ATG Order 10/08/15 Your order is being processed.
    26076812 ATG Order 10/08/15 Your order is due for dispatch.

    Does anyone else have two orders appearing on their status? Is one just the sim card? My order states only one charge for 169.99 on the bill, so I didn't order 2!


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    #1090
    kinanoman
    Registered Users Posts: 42 ✭kinanoman


    Alanstrainor wrote: »
    Does anyone else have two orders appearing on their status? Is one just the sim card? My order states only one charge for 169.99 on the bill, so I didn't order 2!

    Yeah mine was exactly the same! But now the order that was "due for dispatch" has moved to the completed orders section.


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    #1091
    Lord Spence
    Registered Users Posts: 2,136 ✭✭✭Lord Spence


    Alanstrainor wrote: »
    Does anyone else have two orders appearing on their status? Is one just the sim card? My order states only one charge for 169.99 on the bill, so I didn't order 2!

    I had two orders but one was cancelled, no idea what is going on and nobody to talk to about it either as the vodafone customer service line is useless and frustrating


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    #1092
    biebiebie
    Registered Users Posts: 1,950 ✭✭✭biebiebie


    My order is still being processed.
    Somehow I'm not hopeful going by others misfortunes.


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    #1093
    ExcaliburRisen
    Registered Users Posts: 63 ✭✭ExcaliburRisen


    I was experiencing an issue with the phone where holding the phone to my ear causes the speaker mode to engage. Plus the screen remains blank after the call has ended. I read a couple of posts in the other smart ultra thread over in BA of people experiencing similar issues.

    Anyway I did some googling and found a code to access the service menu. It's a code for the XTE Blade but I gave it a shot and it worked for me. The below code gives you access to 20 different tests you can do on the phone. The one I wanted was the Sensor option (scroll down the list).
    The sensors in the phone are 'Accelerometer', 'Magnetic', 'Light' and 'Proximity'. Proximity was the one that interested me and there's a Proximity Calibrate button which I clicked and I get the message that the calibration is ok. However under the Proximity section I see the following:

    Feature_Sensor: F:trued/S:true CTS success
    X: no Fail!

    I have no idea what this means. But I've dialed a couple of numbers since doing the calibration and initial impressions are that the speaker mode is not getting enabled by my ear any more and the screen comes back on when I take the phone from my ear. So it appears to have fixed the issue.

    Service Menu code:
    *983*0#

    Disclaimer: This worked for me but I take no responsbility if you bork your phone. :-)


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    #1094
    MisterKipling
    Registered Users Posts: 610 ✭✭✭MisterKipling


    plenty of stock in vodafone sligo !


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    #1095
    Basq
    Registered Users Posts: 43,844 ✭✭✭✭Basq


    MisterKipling wrote: »
    plenty of stock in vodafone sligo !
    Balls.. just ordered one online. Worth cancelling and calling in store I wonder?


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    #1096
    MisterKipling
    Registered Users Posts: 610 ✭✭✭MisterKipling


    yeah don't see why not....girls in there said they had plenty but were going quick! I was just in 15mins ago


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    #1097
    Charlie19
    Registered Users Posts: 11,747 ✭✭✭✭Charlie19


    Lord Spence wrote: »
    I had two orders but one was cancelled, no idea what is going on and nobody to talk to about it either as the vodafone customer service line is useless and frustrating

    Did you try here: http://www.boards.ie/ttforum/1270


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    #1098
    Mr Freeze
    Registered Users Posts: 6,618 ✭✭✭Mr Freeze


    Alanstrainor wrote: »
    Does anyone else have two orders appearing on their status? Is one just the sim card? My order states only one charge for 169.99 on the bill, so I didn't order 2!

    Ya had two orders also, I had to ring them there to see what the story is (as I need a phone cause my 1020 died on me today)...anyways my order was marked as "Your order is due for dispatch" and there was another order there marked as Cancelled.

    After most of lunch time on hold, they told me my order had left the VF warehouse and was with the courier. If true, the website is slow to update.


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    #1099
    CantGetNoSleep
    Registered Users Posts: 7,226 ✭✭✭CantGetNoSleep


    Lenin Skynard wrote: »
    Mine has taken two days for delivery rather than one. I'm not going to start harassing the reps on the 'talk to' forum over it. The way some posters speak to reps on those forums is pathetic and borderline bullying.

    The way some reps answer questions on those forums is utter bullsh1t, it discredits boards.ie to allow companies to give such terrible customer service through their forums


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    #1100
    Alanstrainor
    Moderators, Motoring & Transport Moderators Posts: 23,157 Mod ✭✭✭✭Alanstrainor


    Mr Freeze wrote: »
    Ya had two orders also, I had to ring them there to see what the story is (as I need a phone cause my 1020 died on me today)...anyways my order was marked as "Your order is due for dispatch" and there was another order there marked as Cancelled.

    After most of lunch time on hold, they told me my order had left the VF warehouse and was with the courier. If true, the website is slow to update.

    You'll probably end up with a simcard only! :P

    Mine is showing as processing, and dispatched still. Not calling them, as I don't have the time... wish I had just waited til they were in store.


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    #1101
    _Puma_
    Registered Users Posts: 972 ✭✭✭_Puma_


    Got mine in store around Lunch. They came in earlier today.


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    #1102
    shanemkelly
    Registered Users Posts: 603 ✭✭✭shanemkelly


    If you go back a few pages, you'll see that the "next day delivery" is a misnomer and didn't happen to anyone on here (as far as I remember), so DON'T HOLD YOUR BREATH.

    Also, AFAIK Vodafone use An Post to deliver the phones - that should let you know whether you're going to get your phone, i.e. if the An Post delivery has already happened and your phone ain't there, then that's that. Their website (and their Help Line Attendants) say that delivery is possible "any time up to 6pm". Technically this is true, I suppose, but it'll be delivered by An Post... unless they've changed, but I doubt it.

    Having said all that, IMHO the Smart Ultra 6 is a great phone for the price - a more-than-capable replacement for my old Note3... it's worth the wait ;-)


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    #1103
    Morbid.Angel
    Closed Accounts Posts: 286 ✭✭Morbid.Angel


    This post has been deleted.


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    #1104
    Mr Freeze
    Registered Users Posts: 6,618 ✭✭✭Mr Freeze


    Got a dispatch email there also. Ordered it around 9pm yesterday.


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    #1105
    Alanstrainor
    Moderators, Motoring & Transport Moderators Posts: 23,157 Mod ✭✭✭✭Alanstrainor


    Another dispatch mail here also, ordered at 5pm, no change on the order tracking page. Looks decent.


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    #1106
    biebiebie
    Registered Users Posts: 1,950 ✭✭✭biebiebie


    Ordered at 18:35; no dispatch email so far.


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    #1107
    JaCrispy
    Registered Users Posts: 627 ✭✭✭JaCrispy


    CiDeRmAn wrote: »
    Can some one say how the Huawei P8 compares to the Smart Ultra 6.

    http://www.gsmarena.com/compare.php3?idPhone1=7313&idPhone2=7006

    Huawei is a better phone if you are getting it for "feck all" otherwise I don't think it is €260 better than the Vodafone.


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    #1108
    54and56
    Registered Users Posts: 7,659 ✭✭✭54and56


    Dennis Reynolds wrote: »
    Are you sure it's actually restarting or is it possible that you may be turning it off by mistake?

    Definitely random rebooting. It will happen when either the phone is just sitting there doing nothing or when I'm in the middle of using an app and it could be any app. Happened twice so far today.


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    #1109
    Charlie19
    Registered Users Posts: 11,747 ✭✭✭✭Charlie19


    Last email I received was at 11.41am yesterday and it was just a confirmation.

    When I track my order, it's marked in as completed.

    Well least my protectors and cover has been dispatched by Amazon, such a more efficient service.


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    #1110
    Mantis Toboggan
    Registered Users Posts: 17,802 ✭✭✭✭Mantis Toboggan


    Je_suis_Jean wrote: »
    Definitely random rebooting. It will happen when either the phone is just sitting there doing nothing or when I'm in the middle of using an app and it could be any app. Happened twice so far today.
    Sounds like a dud, I'd be bringing that one back.

    Free Palestine 🇵🇸



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    #1111
    deadlast
    Registered Users Posts: 436 ✭✭deadlast


    I'm thinking of this 64gb microsd card for the phone... Yay or nay?

    http://www.adverts.ie/other-mobile-phones-accessories/64gb-transcend-class-10-microsd-memory-card/8441543


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