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Juniper Support

  • 30-07-2015 05:35PM
    #1
    Tillotson
    Registered Users, Registered Users 2 Posts: 218 ✭✭


    Anyone here use juniper gear?

    I want to build a hub-and-spoke vpn between 4 sites. Less than 10 users at each site. I'm strongly considering purchasing SRX gateways.

    Have a demo using SRX VMs working but it still needs some more testing.

    How fast are items shipped with next-business-day support? How are their technical support?


Comments

  • #2
    Ctrl Alt Del
    Registered Users, Registered Users 2 Posts: 357 ✭✭Ctrl Alt Del


    Hi,

    Whats the reason you have to chose Juniper for less than 10 users ?
    Are you familiar with the JuniperOS technology ?

    Personal,i am using NSA Sonicwall here and have nothing to complain,ask or question...so far ! :)

    Also,hub-and-spoke,i guess,that at the hub is the main sharing resource(s) ?

    Have fun...


  • #3
    moc moc a moc
    Registered Users, Registered Users 2 Posts: 1,298 ✭✭✭moc moc a moc


    I work with Juniper gear regularly. If you're a techie type, SRX are one of the best enterprise-grade firewall series going. Not super user-friendly for a layman, but very functional and high-performance.

    First-level support are not great in my experience, although if you end up with a real puzzler the second- and third-level engineers are really on the ball. For more basic stuff, you're often quicker checking user-driven forums (forums.juniper.net is the main one).


  • #4
    Tillotson
    Registered Users, Registered Users 2 Posts: 218 ✭✭Tillotson


    Ctrl Alt Del wrote: »
    Hi,

    Whats the reason you have to chose Juniper for less than 10 users ?
    Are you familiar with the JuniperOS technology ?

    Personal,i am using NSA Sonicwall here and have nothing to complain,ask or question...so far ! :)

    Also,hub-and-spoke,i guess,that at the hub is the main sharing resource(s) ?

    Have fun...

    I have a little experience, used a SRX to solve a problem with overlapping networks with routing instances and double NAT.

    I'm currently using pfSense which is fine but finding / building hardware is a hassle, especially when I want to ship off to remote sites.

    Cisco licensing makes my head hurt and I'd prefer to have a single router / firewall device at each site. Linux background, the Junos CLI makes sense to me. I hadn't really considered sonicwall, might see if Dell will send me a demo unit as we already buy servers + laptops from them.

    Yea, hub-and-spoke using static routes. Very little communication between spokes. I was able to configure a full mesh with OSPF, completely unnecessary and I feel like I don't have the necessary experience to maintain and debug.

    moc moc a moc wrote: »
    I work with Juniper gear regularly. If you're a techie type, SRX are one of the best enterprise-grade firewall series going. Not super user-friendly for a layman, but very functional and high-performance.

    First-level support are not great in my experience, although if you end up with a real puzzler the second- and third-level engineers are really on the ball. For more basic stuff, you're often quicker checking user-driven forums (forums.juniper.net is the main one).

    Thanks man, that's super useful.


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