Argos return without receipt?

Muahahaha · 23-06-2015 01:49PM #1

I bought a weighing scales in Argos and after only 2 weeks it has stopped working, however I threw the receipt away mainly because it was only 12 euros.I'm wondering does anyone think there's a chance they might exchange the faulty product for me without a receipt?

GerardKeating · 23-06-2015 01:58PM

Muahahaha wrote: »

I bought a weighing scales in Argos and after only 2 weeks it has stopped working, however I threw the receipt away mainly because it was only 12 euros.I'm wondering does anyone think there's a chance they might exchange the faulty product for me without a receipt?

Did you pay by Debit or Credit card?

slimjimmc · 23-06-2015 02:02PM

A credit/debit card statement works too but if you paid by cash they might check their records if you can remember the date and time of purchase.

Muahahaha · 25-06-2015 10:13AM

Paid cash unfortunately and can't remember the date. The scales is likely a product that only they sell, hopefully that might help

slimjimmc · 25-06-2015 11:28AM

No harm in asking them. As you said yourself "it was only 12 euros" so no big loss if they say no.

donegal. · 25-06-2015 11:31AM

do you still have the packaging?

Jayop · 25-06-2015 09:27PM

Muahahaha wrote: »

I bought a weighing scales in Argos and after only 2 weeks it has stopped working, however I threw the receipt away mainly because it was only 12 euros.I'm wondering does anyone think there's a chance they might exchange the faulty product for me without a receipt?

Argos are normally pretty sound about things like this. Give the store a call.

Nb. If they say by phone they will replace it, make sure and take the name of the person you've spoken to.

paconnors · 26-06-2015 09:58PM

Did they take your email when purchased. cause they email receipts now.

Kenny Logins · 26-06-2015 10:02PM

donegal. wrote: »

do you still have the packaging?

^^

The box will have the Argos catalogue number on a sticker.

Jayop · 26-06-2015 10:04PM

Another one could be if you reserved it and still have the reservation number. Maybe they could use that to track down the purchase.

dubscottie · 27-06-2015 03:28AM

If it is a Argos only brand you will be fine. I worked for Argos/Homebase and returns were never an issue.

If it is another brand that can be bought elsewhere then you will need a receipt or some other proof of purchase. You will not be entertained otherwise.

Argos return without receipt?

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