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Amazon 2 week delivery estimate

  • 31-03-2015 03:41PM
    #1
    Cathalog
    Registered Users, Registered Users 2 Posts: 329 ✭✭


    Hi everyone,

    Has anyone noticed that Amazon.co.uk has gotten very slow lately?

    I selected super saver delivery (4-5 business days). I'd expect the package to arrive sometime next week.

    They estimate it's going to take 8 business days after placing my order.

    The two products I bought are "in stock".

    I don't get it why they are so delayed.


«13

Comments

  • #2
    devildriver
    Registered Users, Registered Users 2 Posts: 874 ✭✭✭devildriver


    Cathalog wrote: »
    Hi everyone,

    Has anyone noticed that Amazon.co.uk has gotten very slow lately?

    I selected super saver delivery (4-5 business days). I'd expect the package to arrive sometime next week.

    They estimate it's going to take 8 business days after placing my order.

    The two products I bought are "in stock".

    I don't get it why they are so delayed.

    Are these products direct from Amazon or from a third-party and "fulfilled by Amazon"?

    For Amazon-stocked stuff I have always received my parcels 1-2 days ahead of their estimated delivery date.


  • #3
    rocky911
    Closed Accounts Posts: 594 ✭✭✭rocky911


    devildriver wrote: »
    Are these products direct from Amazon or from a third-party and "fulfilled by Amazon"?

    For Amazon-stocked stuff I have always received my parcels 1-2 days ahead of their estimated delivery date.

    +1

    Depeneds on the FC it is coming from too.


  • #4
    Cathalog
    Registered Users, Registered Users 2 Posts: 329 ✭✭Cathalog


    Both are sold directly from Amazon.

    What I can't understand is how Super Saver Delivery is marked as 4-5 business days, yet the delivery estimate is way above that.


  • #5
    devildriver
    Registered Users, Registered Users 2 Posts: 874 ✭✭✭devildriver


    Cathalog wrote: »
    Both are sold directly from Amazon.

    What I can't understand is how Super Saver Delivery is marked as 4-5 business days, yet the delivery estimate is way above that.

    Sounds like the delay is specific to the product.

    Try contacting Amazon. Buried deep within the help section there a chat facility:

    http://www.amazon.co.uk/gp/help/customer/display.html/ref=gw_m_b_he?ie=UTF8&nodeId=471044

    I've used the chat help before with Amazon US and they are actually very good at sorting out delivery issues.


  • #6
    Cabaal
    Moderators, Technology & Internet Moderators, Regional South East Moderators Posts: 28,573 Mod ✭✭✭✭Cabaal


    Cathalog wrote: »
    Both are sold directly from Amazon.

    What I can't understand is how Super Saver Delivery is marked as 4-5 business days, yet the delivery estimate is way above that.

    Super Saver Delivery is marked as 4-5 business days, AFTER dispatch.
    So the estimated delivery date is accurate still


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  • #7
    A Dub in Glasgo
    Registered Users, Registered Users 2 Posts: 17,991 ✭✭✭✭A Dub in Glasgo


    Looks like a way of persuading their customers to go prime or pay for delivery


  • #8
    devildriver
    Registered Users, Registered Users 2 Posts: 874 ✭✭✭devildriver


    A Dub in Glasgo wrote: »
    Looks like a way of persuading their customers to go prime or pay for delivery

    Prime is not available in Ireland.


  • #9
    rocky911
    Closed Accounts Posts: 594 ✭✭✭rocky911


    devildriver wrote: »
    Prime is not available in Ireland.

    It is if you use Parcel Motel..


  • #10
    mad muffin
    Registered Users, Registered Users 2 Posts: 8,034 ✭✭✭mad muffin


    Just bought an item on Monday and needed it to be here by Friday as I'm off on holidays on Sunday.

    So I decided to pay for standard delivery, rather than super saver. Item is in stock sold by Amazon. It's been preparing for dispatch since Monday. Estimated deliver is Saturday-Wednesday. Not exactly 3-5 days. :rolleyes:


  • #11
    Cathalog
    Registered Users, Registered Users 2 Posts: 329 ✭✭Cathalog


    Cabaal wrote: »
    Super Saver Delivery is marked as 4-5 business days, AFTER dispatch.
    So the estimated delivery date is accurate still

    Ahh I see.

    Still don't understand why an item that's in stock would take around 3 days to dispatch.


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  • #12
    ohnonotgmail
    Registered Users, Registered Users 2 Posts: 40,932 ✭✭✭✭ohnonotgmail


    mad muffin wrote: »
    Just bought an item on Monday and needed it to be here by Friday as I'm off on holidays on Sunday.

    So I decided to pay for standard delivery, rather than super saver. Item is in stock sold by Amazon. It's been preparing for dispatch since Monday. Estimated deliver is Saturday-Wednesday. Not exactly 3-5 days. :rolleyes:

    If you order something on monday and need it by friday you should have opted for their 2 day delivery. It is 3 to 5 days after dispatch. Even if it was 3-5 days including dispatch you were depending on the lower end of the estimate.
    Cathalog wrote: »
    Ahh I see.

    Still don't understand why an item that's in stock would take around 3 days to dispatch.

    Super saver delivery orders are packed after other orders. So if they have a lot of standard delivery or 2 day delivery orders then the super saver delivery orders get pushed to the side until the others are done.


  • #13
    mad muffin
    Registered Users, Registered Users 2 Posts: 8,034 ✭✭✭mad muffin


    ohnonotgmail wrote: »
    If you order something on monday and need it by friday you should have opted for their 2 day delivery. It is 3 to 5 days after dispatch. Even if it was 3-5 days including dispatch you were depending on the lower end of the estimate.



    Super saver delivery orders are packed after other orders. So if they have a lot of standard delivery or 2 day delivery orders then the super saver delivery orders get pushed to the side until the others are done.



    Well it's the first and last time I'm paying for delivery. Ordered 4 days ago and it's been in preparing for dispatch ever since.

    I'd have canceled but it's heavily discounted at the moment.


  • #14
    Cathalog
    Registered Users, Registered Users 2 Posts: 329 ✭✭Cathalog


    mad muffin wrote: »
    Well it's the first and last time I'm paying for delivery. Ordered 4 days ago and it's been in preparing for dispatch ever since.

    I'd have canceled but it's heavily discounted at the moment.

    You could cancel and then re-purchase with Super Saver Delivery provided it's still in stock at the discounted price.


  • #15
    foggy_lad
    Closed Accounts Posts: 20,373 ✭✭✭✭foggy_lad


    Cathalog wrote: »
    Ahh I see.

    Still don't understand why an item that's in stock would take around 3 days to dispatch.

    The issue is not so much that it takes so long to "dispatch". With the Amazon warehouses goods are collected at certain times/days for different areas so goods for Ireland while ready to be sent today may not be collected till after the weekend/next week and it is only when they are collected by the post office/courier company that the clock starts on the delivery time. While it is in stock packed and ready for collection they will not mark it as despatched until it has left the warehouse dispatch area.


  • #16
    Cathalog
    Registered Users, Registered Users 2 Posts: 329 ✭✭Cathalog


    foggy_lad wrote: »
    The issue is not so much that it takes so long to "dispatch". With the Amazon warehouses goods are collected at certain times/days for different areas so goods for Ireland while ready to be sent today may not be collected till after the weekend/next week and it is only when they are collected by the post office/courier company that the clock starts on the delivery time. While it is in stock packed and ready for collection they will not mark it as despatched until it has left the warehouse dispatch area.

    Thanks for the insight.

    Needless to say, I'm not well educated on the logistics of mass-product shipping.


  • #17
    jaymcg91
    Closed Accounts Posts: 1,015 ✭✭✭jaymcg91


    I ordered some stuff from Amazon USA and it got here quicker than some of the wait times here.

    My parcel went from Indiana, to Kentucky, to New York, to London then Dublin in about 5 days (after being prepared and shipped within the same day I ordered). Total delivery cost was $8.

    Think they are gently hinting for people to pay for delivery tbh :D.


  • #18
    mad muffin
    Registered Users, Registered Users 2 Posts: 8,034 ✭✭✭mad muffin


    Cathalog wrote: »
    You could cancel and then re-purchase with Super Saver Delivery provided it's still in stock at the discounted price.

    That's what I just did, since as of time of typing it still hadn't dispatched.


  • #19
    gingernut79
    Registered Users, Registered Users 2 Posts: 961 ✭✭✭gingernut79


    Ordered last weekend got dispatch email Monday pm arrived in parcel motel last night and ready for collection this morning. Original delivery estimate was Tuesday next week. Pretty pleased with that.


  • #20
    Unearthly
    Registered Users, Registered Users 2 Posts: 8,125 ✭✭✭Unearthly


    Yeah i'm done with Amazon. The slow dispatch, slow delivery, not supporting ireland with Prime features (I shouldn't need to use parcel motel or a vpn to look like i'm english to get the streaming service) and the Euro currency weakening makes this a website to avoid.


  • #21
    rocky911
    Closed Accounts Posts: 594 ✭✭✭rocky911


    Unearthly wrote: »
    Yeah i'm done with Amazon. The slow dispatch, slow delivery, not supporting ireland with Prime features (I shouldn't need to use parcel motel or a vpn to look like i'm english to get the streaming service) and the Euro currency weakening makes this a website to avoid.

    Do you mind me asking what kind of product it was ? as this may be something to do with the delay. ?


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  • #22
    Unearthly
    Registered Users, Registered Users 2 Posts: 8,125 ✭✭✭Unearthly


    rocky911 wrote: »
    Do you mind me asking what kind of product it was ? as this may be something to do with the delay. ?

    It was a computer game, been out a few weeks already.


  • #23
    rocky911
    Closed Accounts Posts: 594 ✭✭✭rocky911


    Unearthly wrote: »
    It was a computer game, been out a few weeks already.

    Weird.. I know they got in shi*te a few years ago with shipping COD games before the release date before and they had to pay alot to the developers.

    It can happen that something would be in stock or pre order and they wont ship it until they get the go ahead from the publisher etc.

    Just a thought.


  • #24
    Unearthly
    Registered Users, Registered Users 2 Posts: 8,125 ✭✭✭Unearthly


    rocky911 wrote: »
    Weird.. I know they got in shi*te a few years ago with shipping COD games before the release date before and they had to pay alot to the developers.

    It can happen that something would be in stock or pre order and they wont ship it until they get the go ahead from the publisher etc.

    Just a thought.

    Yeah it's not just that order, I just feel like the service has got worse last 2 years. Although the biggest game changer for me is the Euro currency weakening(something out of their control obviously)

    I'd love Amazon Prime, if they fully really released it in ireland I'd snap it up.


  • #25
    rocky911
    Closed Accounts Posts: 594 ✭✭✭rocky911


    Unearthly wrote: »
    Yeah it's not just that order, I just feel like the service has got worse last 2 years. Although the biggest game changer for me is the Euro currency weakening(something out of their control obviously)

    I'd love Amazon Prime, if they fully really released it in ireland I'd snap it up.

    Won't happen untill their 3p sellers increase as they dont see it as cost effective. FYI and inside tip, dont ever pay in euro, always pay in pounds as their currency convertor is not real time and also skims a bit off for them.


  • #26
    Unearthly
    Registered Users, Registered Users 2 Posts: 8,125 ✭✭✭Unearthly


    rocky911 wrote: »
    FYI and inside tip, dont ever pay in euro, always pay in pounds as their currency convertor is not real time and also skims a bit off for them.

    Yep, PayPal the same as well. Sneaky :pac:


  • #27
    Cathalog
    Registered Users, Registered Users 2 Posts: 329 ✭✭Cathalog


    Just as an update. My order was split into two packages. The first one has already arrived - a day later than the estimate. Second package has yet to arrive - estimated to be Monday.

    As someone above has said - Amazon really isn't as great as it was. The Euro is extremely weak at the moment, and the delivery times are pretty poor. :(


  • #28
    lillian770
    Banned (with Prison Access) Posts: 50 ✭✭lillian770


    Cathalog wrote: »
    Hi everyone,

    Has anyone noticed that Amazon.co.uk has gotten very slow lately?

    I selected super saver delivery (4-5 business days). I'd expect the package to arrive sometime next week.

    They estimate it's going to take 8 business days after placing my order.

    The two products I bought are "in stock".

    I don't get it why they are so delayed.

    8 business days seems to be a little bit harsh. Never had to wait for so long.


  • #29
    IrishBlaine
    Registered Users, Registered Users 2 Posts: 219 ✭✭IrishBlaine


    Cathalog wrote: »
    Hi everyone,

    Has anyone noticed that Amazon.co.uk has gotten very slow lately?

    I selected super saver delivery (4-5 business days). I'd expect the package to arrive sometime next week.

    They estimate it's going to take 8 business days after placing my order.

    The two products I bought are "in stock".

    I don't get it why they are so delayed.

    Was it been delivered by Asendia by any chance?

    I have had 1 item take around 8 days from them to delivery it from Amazon and they lost my next order but got a refund and free 2 day delivery on my next order.


  • #30
    Pumpkinseeds
    Closed Accounts Posts: 8,635 ✭✭✭Pumpkinseeds


    Amazon UK are getting ridiculously slow at delivery. I ordered something my husband wanted that I couldn't get anywhere else. It was in stock and says it's been dispatched but the delivery date is anywhere up to the 15th of May:confused:


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  • #31
    rocky911
    Closed Accounts Posts: 594 ✭✭✭rocky911


    Pumpkinseeds wrote: »
    Amazon UK are getting ridiculously slow at delivery. I ordered something my husband wanted that I couldn't get anywhere else. It was in stock and says it's been dispatched but the delivery date is anywhere up to the 15th of May:confused:

    Was the seller actually Amazon or another seller?


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