Vodafone Contract

kleefarr · 04-01-2015 11:05PM #1

How long do I have to cancel a contract made with Vodafone over the phone? Is it one week or is it one month?

colm_mcm · 04-01-2015 11:10PM

14 days I reckon.

kleefarr · 04-01-2015 11:19PM

According to Citizens Information it's only a week. Bummer.
They have 18 months to sort out the Internet or I'm off. :mad:

colm_mcm · 05-01-2015 11:06AM

Distance selling has a 14 day cooling off period.
http://www.citizensinformation.ie/en/consumer_affairs/consumer_protection/consumer_rights/distance_selling.html

kleefarr · 05-01-2015 12:51PM

Just over. Hey ho.

colm_mcm · 05-01-2015 06:27PM

Did they advise you of the cooling off period when you ordered?

kleefarr · 05-01-2015 08:02PM

Probably, not to certain.
Will give them 18 months to get it sorted out. Strange that things seem to have got worse since I agreed to a new contract. Very hard to keep a game going on xbox live.

kleefarr · 03-03-2015 06:54PM

I have been given a life line!!!

Vodafone have changed their T&Cs so I have time to cancel without penalty.

Have just been onto Eircom and they have said I can get 50mb efibre.

No brainer!!!!

colm_mcm · 03-03-2015 06:59PM

Make sure you can actually cancel. Not all packages have changed in price.

kleefarr · 03-03-2015 07:13PM

I got an email today telling me if I wanted to change or cancel to ring 1907.

Now deciding if I order eFibre now and then wait a few days to cancel Vodafone.

kleefarr · 03-03-2015 07:41PM

I have just checked the vodafone site and it also says I can get eFibre now.
I guess I will just have to ring them and find out which is going to be the best deal for me.

colm_mcm · 03-03-2015 08:12PM

If eircom have fibre, so do vodafone.

kleefarr · 03-03-2015 08:50PM

Well, after sitting on the phone for 35mins I got through to Vodafone CS only to be told that although fibre has been enabled, I will not be be able to get it until 18th March.
They have me logged for a call 18th March and I will then be told what I can and cannot get.

colm_mcm · 03-03-2015 09:04PM

When does your 30 days thing due to price change run out?

What deals are eircom doing for you?

kleefarr · 03-03-2015 11:57PM

30 days from 3-3-15. So I suppose 3-4-15.
Same price for both €55.
Eircom - Unlimited BB, 30 mins to All Iirsh mobiles and Free National phone calls
Vodafone - Unlimited BB, Free Irish mobile calls and all landline calls.

Going by their websites. So Vodafone have it on mobile calls. If they ring on the 18th and deliver, I will be happy.

colm_mcm · 04-03-2015 12:03AM

Eircom seems to be €25 for 6 months then €58

https://www.eircom.net/broadband/

kleefarr · 05-03-2015 01:01PM

Yep, just rushed a reply there.

Eircom - €25 for 6 months, unlimited up to 100Mb with Anytime local and national calls. €58 thereafter.

Vodafone - €25 for 3 months, unlimited up to 100Mb with Anytime local and national calls, unlimited anytime calls to all Irish mobiles. €55 thereafter.

Or Vodafone - €40 for 6 months unlimited fibre broadband, unlimited anytime calls to all Irish landlines. €45 thereafter.

Thinking that if Vodafone works out will go for the latter one.

Will see on the 18th.

kleefarr · 18-03-2015 11:04PM

Well, guess what?

No phone call. :mad:

colm_mcm · 18-03-2015 11:10PM

In utter shock here

kleefarr · 18-03-2015 11:16PM

Yeah, must admit I really was not expecting them to stick to what they said.
Will ring them in the morning.

kleefarr · 19-03-2015 11:06AM

Ok, called CS this morning.
Upgrade in action.
Next step, wait for engineer to contact me in next 48hrs.
They said my line could handle 50mbs.

SachaJ · 27-03-2015 01:19PM

Also if you don't need a landline don't pay for it. I used the new Vodafone T&C's to break from my BB & calls down to just BB. Saved me €17 a month as I never use the house phone.

Vodafone Contract

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