Sky+ Remote Sky Button Turns off Surround Sound

hadoken13 · 31-10-2014 09:33AM #1

Hi,

My parents Sky+ remote keeps turning off the surround sound when the Sky button (or any of the top 4 services buttons) is pressed. I tried resetting the remote to factory settings, but the issue persists. I will be trying another remote tomorrow to see if the issue is still there.

Any ideas?

hadoken13 · 01-11-2014 01:57PM

Anyone?

webpal · 01-11-2014 02:56PM

I bought a "genuine" sky remote once but it does funny things like that and it won't rewind either. Is it genuine?

hadoken13 · 01-11-2014 03:01PM

webpal wrote: »

I bought a "genuine" sky remote once but it does funny things like that and it won't rewind either. Is it genuine?

Yep, came with the sky+ box a couple of months ago.

Nsewell · 01-11-2014 03:22PM

If this is a Sky+HD box can you go to: SETTINGS > PICTURE and turn "HDMI control" off.

hadoken13 · 04-11-2014 09:49AM

Nsewell wrote: »

If this is a Sky+HD box can you go to: SETTINGS > PICTURE and turn "HDMI control" off.

I'll try that next time I am out there.

hadoken13 · 17-11-2014 09:43AM

Nsewell wrote: »

If this is a Sky+HD box can you go to: SETTINGS > PICTURE and turn "HDMI control" off.

That worked, thanks.

Sky+ Remote Sky Button Turns off Surround Sound

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