Do I have to return router after cancelling account??

cjpm · 2014-10-21 10:31:09

Hello. Have been an Eircom BB customer for the past 3+ years. Had to cancel my entire Eircom account recently as the BB speed was so rubbish for months and months. Moved to a different provider for phone and internet. Am I obliged to return the router to Eircom? Will I be charged if I don't?

21-10-2014 11:31AM

#1

cjpm

Registered Users, Registered Users 2 Posts: 1,696 ✭✭✭

Join Date: June 2008

Posts: 1633

Hello. Have been an Eircom BB customer for the past 3+ years. Had to cancel my entire Eircom account recently as the BB speed was so rubbish for months and months. Moved to a different provider for phone and internet.

Am I obliged to return the router to Eircom? Will I be charged if I don't?

0

Comments

#2 21-10-2014 11:32AM

Saruman

Registered Users, Registered Users 2 Posts: 11,389 ✭✭✭✭

Join Date: October 2001

Posts: 10728

No, it's yours.

0
#3 21-10-2014 02:37PM

eircom: Alan

Closed Accounts Posts: 6,831 ✭✭✭

Join Date: October 2012

Posts: 6748

cjpm wrote: »

Hello. Have been an Eircom BB customer for the past 3+ years. Had to cancel my entire Eircom account recently as the BB speed was so rubbish for months and months. Moved to a different provider for phone and internet.

Am I obliged to return the router to Eircom? Will I be charged if I don't?

Hi cjpm,

You wouldn't have to send the modem back as you are not in a contract.

Al

0