"E-Fibre unlimited" speeds

JACK BE NIMBLE · 2014-09-29 10:51:20

Hi, Could some please do a speed test on my line? I've been noticing dramatic decrease in achievable download speeds over the last few weeks, this is with a wired connection. The speed seems to average out around 40Mbps when according to line stats the maximum achievable is 90Mbps. I know that this is the max. but with…

29-09-2014 11:51AM

#1

JACK BE NIMBLE

Registered Users, Registered Users 2 Posts: 106 ✭✭

Join Date: September 2007

Posts: 71

Hi,
Could some please do a speed test on my line?

I've been noticing dramatic decrease in achievable download speeds over the last few weeks, this is with a wired connection. The speed seems to average out around 40Mbps when according to line stats the maximum achievable is 90Mbps.
I know that this is the max. but with dlink at less than half I'm wondering could this be checked.
I can pm my acc. details.

Thanks

0

Comments

#2 30-09-2014 10:04AM

eircom: Alan

Closed Accounts Posts: 6,831 ✭✭✭

Join Date: October 2012

Posts: 6748

JACK BE NIMBLE wrote: »

Hi,
Could some please do a speed test on my line?

I've been noticing dramatic decrease in achievable download speeds over the last few weeks, this is with a wired connection. The speed seems to average out around 40Mbps when according to line stats the maximum achievable is 90Mbps.
I know that this is the max. but with dlink at less than half I'm wondering could this be checked.
I can pm my acc. details.

Thanks

Hi JACK BE NIMBLE

For the level of insight this requires I would advise contacting technical support via webchat , Webchat can be contacted here: [font=Calibri","sans-serif]https://www.eircom.net/broadband/ - you can also reach technical support on 1890260260 although I do recommend tech support webchat.

Thanks
Al

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#3 30-09-2014 10:32AM

JACK BE NIMBLE

Registered Users, Registered Users 2 Posts: 106 ✭✭

Join Date: September 2007

Posts: 71

Hi Alan,

I took your advise and made contact with an agent on Web-chat, they advised that there was no technical support agent available at present and to contact tech support via the phone. As I currently am in work I do not have access to a phone, Would it not be possible for someone to just test line speed and check what my line speed is currently configured to receive?

Thanks

0
#4 30-09-2014 10:35AM

eircom: Alan

Closed Accounts Posts: 6,831 ✭✭✭

Join Date: October 2012

Posts: 6748

JACK BE NIMBLE wrote: »

Hi Alan,

I took your advise and made contact with an agent on Web-chat, they advised that there was no technical support agent available at present and to contact tech support via the phone. As I currently am in work I do not have access to a phone, Would it not be possible for someone to just test line speed and check what my line speed is currently configured to receive?

Thank

I'm sorry JACK BE NIMBLE

As this is efibre related contact will be required to technical support for this. Apologies for the inconvenience but I recommend contacting webchat later today or calling them tonight.

Thanks
Al

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