eircom email sent items missing on iphone

tele2 · 2014-09-18 09:34:51

Hi I rebooted my iphone last night. I have a number of email accounts and all sent and deleted mail has disappeared from my two eircom accounts. Gmail accounts are ok. I have logged in to eircom webmail but there is nothing in the folders there either. an anyone help please?

18-09-2014 10:34AM

#1

tele2

Registered Users, Registered Users 2 Posts: 46 ✭

Join Date: November 2005

Posts: 25

Hi
I rebooted my iphone last night. I have a number of email accounts and all sent and deleted mail has disappeared from my two eircom accounts. Gmail accounts are ok. I have logged in to eircom webmail but there is nothing in the folders there either. an anyone help please?

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#2 18-09-2014 10:57AM

eircom: Alan

Closed Accounts Posts: 6,831 ✭✭✭

Join Date: October 2012

Posts: 6748

tele2 wrote: »

Hi
I rebooted my iphone last night. I have a number of email accounts and all sent and deleted mail has disappeared from my two eircom accounts. Gmail accounts are ok. I have logged in to eircom webmail but there is nothing in the folders there either. an anyone help please?

Hi tele2

It seems very odd that they are also missing from the webmail version also, have you checked deleted items? The best advice I can offer is to get in touch with eircoms email support department on 1530277100 (33c per min) - if you are an eircom broadband subscriber you can reach email support on 1890260260.

Thanks
Al

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