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Cyber Ghost Premium Plus VPN

  • 23-08-2014 12:43PM
    #1
    barry181091
    Registered Users, Registered Users 2 Posts: 1,625 ✭✭✭


    Hey guys,

    After the atrocity that was VPN Unlimited (:rolleyes:), I decided to get a refund and scout out a Cyberghost discount. Took some looking but I found a good one.

    75% off 1 year of Premium Plus (> 5 devices). €14.99

    I can personally recommend this VPN, great list of servers (They have recently added more US/Canada servers), doesn't log and doesn't throttle certain traffic. :cool:

    https://store.cyberghostvpn.com/848/?scope=checkout&cart=137566&coupon=FT1-95M-DW6&affiliate=27037


«1

Comments

  • #2
    messinkiapina
    Registered Users, Registered Users 2 Posts: 2,170 ✭✭✭messinkiapina


    barry181091 wrote: »
    Hey guys,

    After the atrocity that was VPN Unlimited (:rolleyes:), I decided to get a refund and scout out a Cyberghost discount. Took some looking but I found a good one.

    75% off 1 year of Premium Plus (> 5 devices). €14.99

    I can personally recommend this VPN, great list of servers (They have recently added more US/Canada servers), doesn't log and doesn't throttle certain traffic. :cool:

    https://store.cyberghostvpn.com/848/?scope=checkout&cart=137566&coupon=FT1-95M-DW6&affiliate=27037

    How did you get a refund?


  • #3
    Kevin!
    Registered Users, Registered Users 2 Posts: 1,624 ✭✭✭Kevin!


    http://www.boards.ie/vbulletin/showthread.php?t=2057236370

    existing thread here, thanks for posting though OP


  • #4
    barry181091
    Registered Users, Registered Users 2 Posts: 1,625 ✭✭✭barry181091


    messinkiapina wrote: »
    How did you get a refund?

    Firstly I had the foresight that it could be too good to be true so instead of paying by card, I paid through PayPal.

    When I realised the service was s**t I just logged a refund request through PayPal's resolution centre. I explained that the service was dire and received a refund within a few hours.

    Don't take any notice of that 'Non refundable' babble on those voucher websites. You just have to be cute ;)


  • #5
    messinkiapina
    Registered Users, Registered Users 2 Posts: 2,170 ✭✭✭messinkiapina


    barry181091 wrote: »
    Firstly I had the foresight that it could be too good to be true so instead of paying by card, I paid through PayPal.

    When I realised the service was s**t I just logged a refund request through PayPal's resolution centre. I explained that the service was dire and received a refund within a few hours.

    Don't take any notice of that 'Non refundable' babble on those voucher websites. You just have to be cute ;)

    Sounds good. I paid by PayPal too. I'll do the same, thanks!


  • #6
    coldfire1x
    Registered Users, Registered Users 2 Posts: 3,360 ✭✭✭coldfire1x


    messinkiapina wrote: »
    Sounds good. I paid by PayPal too. I'll do the same, thanks!

    Do let me know if you manage to get the refund, I will try as well.


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  • #7
    Willbbz
    Registered Users, Registered Users 2 Posts: 894 ✭✭✭Willbbz


    Why are people opting for a refund?


  • #8
    TheDriver
    Registered Users, Registered Users 2 Posts: 13,215 ✭✭✭✭TheDriver


    can someone explain to a thicko like me why a VPN is a good idea?


  • #9
    Kevin!
    Registered Users, Registered Users 2 Posts: 1,624 ✭✭✭Kevin!


    TheDriver wrote: »
    can someone explain to a thicko like me why a VPN is a good idea?

    http://lifehacker.com/5940565/why-you-should-start-using-a-vpn-and-how-to-choose-the-best-one-for-your-needs


  • #10
    Del007
    Registered Users, Registered Users 2 Posts: 1,709 ✭✭✭Del007


    Any idea if they have servers in NZ?


  • #11
    banham
    Registered Users, Registered Users 2 Posts: 73 ✭✭banham


    Del007 wrote: »
    Any idea if they have servers in NZ?

    No. But Overplay have.


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  • #12
    podgeandrodge
    Site Banned Posts: 5,975 ✭✭✭podgeandrodge


    barry181091 wrote: »
    After the atrocity that was VPN Unlimited (:rolleyes:), I decided to get a refund

    what was the problem with VPN Unlimited? I signed up and it seems fine?


  • #13
    meolwan
    Registered Users, Registered Users 2 Posts: 525 ✭✭✭meolwan


    Does this work with Now Tv and apple TV ? and if it does where will I find the idiots guide ?


  • #14
    banham
    Registered Users, Registered Users 2 Posts: 73 ✭✭banham


    podgeandrodge wrote: »
    what was the problem with VPN Unlimited? I signed up and it seems fine?

    It other half is happy with it.


  • #15
    Irish Kev
    Registered Users, Registered Users 2 Posts: 261 ✭✭Irish Kev


    barry181091 wrote: »
    Hey guys,

    After the atrocity that was VPN Unlimited (:rolleyes:), I decided to get a refund and scout out a Cyberghost discount. Took some looking but I found a good one.

    75% off 1 year of Premium Plus (> 5 devices). €14.99

    I can personally recommend this VPN, great list of servers (They have recently added more US/Canada servers), doesn't log and doesn't throttle certain traffic. :cool:

    https://store.cyberghostvpn.com/848/?scope=checkout&cart=137566&coupon=FT1-95M-DW6&affiliate=27037


    Can you run some tests on nbc?

    Would love to know if you can access the content

    ta


  • #16
    Mr.Crinklewood
    Registered Users, Registered Users 2 Posts: 13,030 ✭✭✭✭Mr.Crinklewood


    Does this work on routers?


  • #17
    Rsaeire
    Registered Users, Registered Users 2 Posts: 2,888 ✭✭✭Rsaeire


    Mr.Crinklewood wrote: »
    Does this work on routers?

    Yes.


  • #18
    messinkiapina
    Registered Users, Registered Users 2 Posts: 2,170 ✭✭✭messinkiapina


    barry181091 wrote: »
    Firstly I had the foresight that it could be too good to be true so instead of paying by card, I paid through PayPal.

    When I realised the service was s**t I just logged a refund request through PayPal's resolution centre. I explained that the service was dire and received a refund within a few hours.

    Don't take any notice of that 'Non refundable' babble on those voucher websites. You just have to be cute ;)

    I opened a dispute a couple of days ago, still haven't heard anything back. Did you get your refund by simply opening a dispute, or did you have to escalate it to a claim?


  • #19
    uck51js9zml2yt
    Closed Accounts Posts: 18,252 ✭✭✭✭uck51js9zml2yt


    will this extend current subs ?
    I'm already on premium till next march

    thanks


  • #20
    ads20101
    Registered Users, Registered Users 2 Posts: 1,453 ✭✭✭ads20101


    messinkiapina wrote: »
    I opened a dispute a couple of days ago, still haven't heard anything back. Did you get your refund by simply opening a dispute, or did you have to escalate it to a claim?

    Ditto - in the same boat. This VPN seems far better.


  • #21
    Dcully
    Moderators, Computer Games Moderators Posts: 14,813 Mod ✭✭✭✭Dcully


    ads20101 wrote: »
    Ditto - in the same boat. This VPN seems far better.

    +1


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  • #22
    ads20101
    Registered Users, Registered Users 2 Posts: 1,453 ✭✭✭ads20101


    Ok, I have my refund re vpn unlimited and am going to sign up for this offer. However has anyone else, who has received a refund from vpn unlimited found that they haven't been disconnected from their sub.

    Just a query......


  • #23
    Dcully
    Moderators, Computer Games Moderators Posts: 14,813 Mod ✭✭✭✭Dcully


    ads20101 wrote: »
    Ok, I have my refund re vpn unlimited and am going to sign up for this offer. However has anyone else, who has received a refund from vpn unlimited found that they haven't been disconnected from their sub.

    Just a query......


    Did you get your refund via a claim ?

    Still no joy for me.


  • #24
    doxy
    Closed Accounts Posts: 200 ✭✭doxy


    ads20101 wrote: »
    Ok, I have my refund re vpn unlimited and am going to sign up for this offer. However has anyone else, who has received a refund from vpn unlimited found that they haven't been disconnected from their sub.

    Just a query......

    Did you just open a dispute, or did you have to escalate it to a claim before you got the refund?


  • #25
    ads20101
    Registered Users, Registered Users 2 Posts: 1,453 ✭✭✭ads20101


    doxy wrote: »
    Did you just open a dispute, or did you have to escalate it to a claim before you got the refund?

    No, didn't need to escalate. Nice chap called Andrew Keller authorised the refund and they were pleasant about it too.

    It came through at 18:10 today.


  • #26
    ads20101
    Registered Users, Registered Users 2 Posts: 1,453 ✭✭✭ads20101


    This was his email address:

    support@stacksocial.zendesk.com


  • #27
    Dcully
    Moderators, Computer Games Moderators Posts: 14,813 Mod ✭✭✭✭Dcully


    ads20101 wrote: »
    This was his email address:

    support@stacksocial.zendesk.com

    He just got back to me and refused to refund.

    "Thanks for reaching out! Unfortunately, this deal had a "No Refunds" policy as stated in the TERMS section of the deal page. However, I'd be willing to issue you a credit for the purchase price ($19) + 10% that can be used for a future purchase.

    Please let me know and I will issue that credit right away."


  • #28
    ads20101
    Registered Users, Registered Users 2 Posts: 1,453 ✭✭✭ads20101


    Dcully wrote: »
    He just got back to me and refused to refund.

    "Thanks for reaching out! Unfortunately, this deal had a "No Refunds" policy as stated in the TERMS section of the deal page. However, I'd be willing to issue you a credit for the purchase price ($19) + 10% that can be used for a future purchase.

    Please let me know and I will issue that credit right away."

    That's very odd.... This is exactly what he sent to me. Additionally I have confirmation that my PayPal acc has been credited:
    Andrew Keller - StackSocial wrote:
    Andrew Keller (StackSocial)
    Aug 26 10:10 AM

    Hey ********,

    Not a problem! I went ahead and processed your refund. Please allow approximately 2-3 business days for your funds to be returned back to your original method of payment.

    If you have any questions, comments, or concerns, please don't hesitate to ask. I'm always here to help!

    Very best,
    Andrew


  • #29
    Cyber Ghost
    Banned (with Prison Access) Posts: 382 ✭✭Cyber Ghost


    Do P2P transfers work on the full version cause they don't on the free one?


  • #30
    Dcully
    Moderators, Computer Games Moderators Posts: 14,813 Mod ✭✭✭✭Dcully


    ads20101 wrote: »
    That's very odd.... This is exactly what he sent to me. Additionally I have confirmation that my PayPal acc has been credited:

    Ive got back to him, theres no way im accepting that, no reason i should eb treated any different.
    I reckon they are getting a lot of refund requests and now suddenly take this stance.


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  • #31
    Dcully
    Moderators, Computer Games Moderators Posts: 14,813 Mod ✭✭✭✭Dcully


    Suddenly things changed after i put on some more pressure.


    "Not a problem! I went ahead and processed your refund. Please allow approximately 2-3 business days for your funds to be returned back to your original method of payment.

    If you have any questions, comments, or concerns, please don't hesitate to ask. I'm always here to help!

    Very best,
    Andrew"


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