Ebay buyer refund and fees?

thedeiseman · 2014-06-21 22:30:40

I sold an item on ebay. This guy won the auction, paid, and now sent me an email wanting to cancel the order. Annoying as it is, I don't mind this, and I am currently offering the item to the next highest bidder. My question is can I deduct my costs when i refund his money. For example paypal took the bones of 6 euro in…

21-06-2014 11:30PM

#1

thedeiseman

Registered Users, Registered Users 2 Posts: 16 ✭

Join Date: June 2008

Posts: 13

I sold an item on ebay. This guy won the auction, paid, and now sent me an email wanting to cancel the order.

Annoying as it is, I don't mind this, and I am currently offering the item to the next highest bidder.

My question is can I deduct my costs when i refund his money. For example paypal took the bones of 6 euro in their fees when i received his payment. I will have to transfer a refund and pay bank fees there again. Add this with the next highest bidder being 20 euro less.

I know its not a lot of cash, but why should I be out of pocket, because the buyer changed their mind?

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#2 22-06-2014 12:47PM

firestarter51

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Join Date: October 2012

Posts: 2242

if you cancel the transaction, all your fees will be returned, you can always re list it if you want to try and get more

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