Leapcard top up mistake €1400

ninjabox · 29-05-2014 07:33PM #1

Hi,

I used my AIB debit card to top up my leapcard by €140 (I commute and that does me for the month) but the guy in the shop accidentally charged me €1481 :eek: The money came out of my account straight away.

The manager refunded the money and instead charged me the correct amount, but the refund has not gone through yet (this only happened 30 mins ago). She says the shop is also with AIB. I have direct debits to pay in the next few days.. should the money have been refunded by now?

Thanks

Nervous Wreck · 29-05-2014 07:36PM

3-5 working days.

Stheno · 29-05-2014 07:36PM

ninjabox wrote: »

Hi,

I used my AIB debit card to top up my leapcard by €140 (I commute and that does me for the month) but the guy in the shop accidentally charged me €1481 :eek: The money came out of my account straight away.

The manager refunded the money and instead charged me the correct amount, but the refund has not gone through yet (this only happened 30 mins ago). She says the shop is also with AIB. I have direct debits to pay in the next few days.. should the money have been refunded by now?

Thanks

no it will probably take a day or two to go through the system as a debit, and then as a refund and be processed back to you

It's basically two transactions that will cancel out the other, the manager has no way of cancelling the first purchase.

ninjabox · 29-05-2014 07:54PM

I rang AIB there and they said because it is the same bank it should go through straight away or the next day!

Stheno · 29-05-2014 08:06PM

ninjabox wrote: »

I rang AIB there and they said because it is the same bank it should go through straight away or the next day!

good stuff

Leapcard top up mistake €1400

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