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365 online user ID

  • 26-05-2014 09:15AM
    #1
    stealthyspeeder
    Registered Users, Registered Users 2 Posts: 4,663 ✭✭✭


    I use the phone app for 90% of all BOI online activity, but recently two things have happened.


    1. My phone got very slow, so I did a factory reset - I lost a note which was on my phone which contained my 365 user ID

    2. The mobile App now requires me to Enter my userID, previously it just requested the last 4 digits of my phone number or my date of birth.

    Can you please let me know what user ID is via PM?


Comments

  • #2
    Bank of Ireland: Paula C
    Closed Accounts Posts: 253 ✭✭Bank of Ireland: Paula C


    Hi stealthyspeeder,

    Thank you for contacting us on boards.

    To find out your User ID, it will be necessary to contact our BOI365 Team on 0818 365 365. A representative there will be more than happy to assist you with this.
    Unfortunately as we do not have account access here we would be unable to provide you with this information.

    If we can assist with anything else please do not hesitate to contact us.

    Thanks,
    Paula C


  • #3
    Bank of Ireland: Nicola
    Closed Accounts Posts: 735 ✭✭✭Bank of Ireland: Nicola


    Hi,

    We will be holding a Mobile App Q & A on Boards tomorrow, please see the below link for details.

    If you have any questions regarding the mobile app, please feel free to post them on the sticky here

    Thanks


    Nicola


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