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"Special Items" on Hardwareversand how f*xed am I?

  • 30-04-2014 09:37PM
    #1
    chiloutus
    Registered Users, Registered Users 2 Posts: 155 ✭✭


    So I just bought this monitor on a whim and I knew it was unboxed but didn't realize it was second hand/B grade and have heard bad things from around the net. Has anyone had any experience with this??

    :(

    https://www.hardwareversand.de/60+cm+%2824%29+/143274/Special+item%3A+LG+Flatron+24EA53VQ.article



    EDIT : So I had a look back over my order history and the unique attributes are: Ausstellungsstück • Verpackung: geöffnet • Verpackung: Fremdaufkleber


    Which translates to
    Exhibit • Packaging: open • Packaging:Company Sticker


    I should be fine I think? Will update when I get the piece.


Comments

  • #2
    [Deleted User]
    Posts: 18,160 ✭✭✭✭ [Deleted User]


    My experience of products like these (from working in a bricks and mortar computer shop) is that the product either had damaged packaging or had been returned by a customer as faulty but determined not to be. Shouldn't be a problem and you're still covered if there's a fault.


  • #3
    chiloutus
    Registered Users, Registered Users 2 Posts: 155 ✭✭chiloutus


    Karsini wrote: »
    My experience of products like these (from working in a bricks and mortar computer shop) is that the product either had damaged packaging or had been returned by a customer as faulty but determined not to be. Shouldn't be a problem and you're still covered if there's a fault.


    That does make me feel a bit better alright, I've seen that hardwareversand are pretty solid with returns (but can be a pain to get in contact with!)
    So should I just roll with it until it comes?

    I know a lot of people here buy from there so I thought I'd come here rather than go through their supposedly awful support system.


  • #4
    chiloutus
    Registered Users, Registered Users 2 Posts: 155 ✭✭chiloutus


    Just a quick update, gave them a call today about a number of things and whilst on they told me I had 2 years warranty with the monitor and could return it within 14 days. Like any other product. The whole build is on the way now! Happy out!


  • #5
    chiloutus
    Registered Users, Registered Users 2 Posts: 155 ✭✭chiloutus


    Just to update, monitor is in perfect condition, working like a treat.


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