Discoloration on Xbox

KwackerJack · 19-03-2014 06:51PM #1

With my Xbox hook up to my new tv ( 32 inch Toshiba ) with GTA 5 I am seeing purple discoloration when in dark areas or during the night.

On white,light vehicles or buildings you cant see it but you can on dark vehicles and shadows

So I got a HD cable but its still the same. Toshiba have said try a DVD in the Xbox and via a DVD player to see what happens.

I will try that over the weekend but would anything else be the problem??

Graphics are still great and so are the rest of the colors it's just this silly purple/black.

wotzgoingon · 19-03-2014 10:42PM

I don't know for certain but it could be the GPU on the way out.

TouchingVirus · 20-03-2014 11:16AM

Try another TV would be my suggestion

KwackerJack · 20-03-2014 02:40PM

wotzgoingon wrote: »

I don't know for certain but it could be the GPU on the way out.

Xbox is only a few months old

TouchingVirus wrote: »

Try another TV would be my suggestion

I'll try that the weekend, so bloody annoying

KwackerJack · 29-03-2014 11:00AM

OK so I tried another TV and HD cable and no luck.

So it must be down to the Xbox......am I now looking at having to get a replacement under warranty?

KwackerJack · 29-03-2014 10:09PM

As you can see in the pics below the discolouration is horrible :mad:

Celeron Media · 29-03-2014 10:44PM

Reflow the gpu and see if it makes a difference.

KwackerJack · 29-03-2014 11:07PM

Celeron Media wrote: »

Reflow the gpu and see if it makes a difference.

Can u say that in English ha!

I did do a settings reset at start up but it did not seem to do anything.

Edit: just Googled it! Does this apply to the newer Xbox with the built in wifi??

dyigirl4help · 30-03-2014 10:13AM

KwackerJack wrote: »

Can u say that in English ha!

I did do a settings reset at start up but it did not seem to do anything.

Edit: just Googled it! Does this apply to the newer Xbox with the built in wifi??

I think he means this :

http://www.ifixit.com/Guide/Reflowing+Xbox+360+Motherboard/5845

Some very easy to read instructions with pictures to every step of the way.

PS. If these instructions are posted on this forum, then I sincerely apologize and I will ask that my post be removed as I do not want to step on any toes

TouchingVirus · 30-03-2014 10:21AM

KwackerJack wrote: »

OK so I tried another TV and HD cable and no luck.

So it must be down to the Xbox......am I now looking at having to get a replacement under warranty?

If the warranty option is available then take it

KwackerJack · 30-03-2014 10:23AM

TouchingVirus wrote: »

If the warranty option is available then take it

I think I will, but what are the chances of this problem occurring again!

TouchingVirus · 30-03-2014 10:27AM

KwackerJack wrote: »

I think I will, but what are the chances of this problem occurring again!

In all seriousness, what does that matter? It's 50/50 - you either get a broken GPU or you don't

You've got two options - void the warranty and reflow the GPU which may fix it or get a warranty replacement which will fix it? I know what one I'd be taking

wotzgoingon · 30-03-2014 05:24PM

As I said in the second post of this thread. I kinda knew it was GPU related but wasn't 100% but after seeing those pictures it's definitely the GPU on the way out. You said it was only a few months old, did you buy it second hand?

KwackerJack · 30-03-2014 05:54PM

wotzgoingon wrote: »

As I said in the second post of this thread. I kinda knew it was GPU related but wasn't 100% but after seeing those pictures it's definitely the GPU on the way out. You said it was only a few months old, did you buy it second hand?

No, Brand new from a retailer. Its was actually bought last January which is a shocker as im wonder where a whole year has gone

Anyway Xbox are going to fix it or replace it. Just need to call them tomorrow, when I try register my machine online it says that it is already registered yet its not showing up??

Discoloration on Xbox

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