Is ebay seller telling the truth?

StormWarrior · 2014-03-14 17:06:14

I bought a book off ebay but when it arrived it wasn't the book advertised, it was a different version by a different author than advertised. I tried to email the seller but ebay automatically turned it into an open case. anyway I told the seller that I wanted them to refund me without making me send the book back,…

14-03-2014 06:06PM

#1

StormWarrior

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I bought a book off ebay but when it arrived it wasn't the book advertised, it was a different version by a different author than advertised. I tried to email the seller but ebay automatically turned it into an open case. anyway I told the seller that I wanted them to refund me without making me send the book back, otherwise I would be out of pocket. The seller said "OK, but first I need you to cancel the case. Then I will refund you. while the case is open, it won't let me refund you without you sending the book back."

Is this true?

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#2 15-03-2014 06:41PM

joujoujou

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StormWarrior wrote: »

[...]

Is this true?

No, it's not.

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#3 15-03-2014 06:44PM

allthedoyles

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A refund is processed through Paypal and not Ebay

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#4 16-03-2014 12:54AM

Sam Mac

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Agree to cancel the transaction only after he processes your refund.

A lot of sellers ask this so they get back their fees from eBay for the listing being sold.

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