Box phone line goes into has never been changed(still has Telecom Éireann printed on

GS540 · 2014-02-25 17:45:13

Title say it all really. I'm sure the box has a name, think its called Network interface device but am not sure. We are paying for 24mbps but only getting 12mbps or 1.5MB/s and the upload is awful, only getting about 0.060KB/s.

25-02-2014 06:45PM

#1

GS540

Registered Users, Registered Users 2 Posts: 63 ✭✭

Join Date: June 2012

Posts: 49

Title say it all really. I'm sure the box has a name, think its called Network interface device but am not sure.

We are paying for 24mbps but only getting 12mbps or 1.5MB/s and the upload is awful, only getting about 0.060KB/s.

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#2 25-02-2014 09:24PM

gerryk

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Join Date: September 2003

Posts: 1636

The box has nothing to do with the quality of service you are receiving. It's only a piece of plastic with some conductors embedded in it.

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#3 26-02-2014 01:22PM

eircom: Alan

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Posts: 6748

GS540 wrote: »

Title say it all really. I'm sure the box has a name, think its called Network interface device but am not sure.

We are paying for 24mbps but only getting 12mbps or 1.5MB/s and the upload is awful, only getting about 0.060KB/s.

[font=Times New Roman","serif]Hi GS540

Sorry to hear of the slow speeds you are experiencing, please PM me your landline number as I’ll need to run some tests on your line to look in to this further.

Thanks

Al[/font]

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