Bridesmaid Dress Holdup

BarneyMc · 18-02-2014 09:02PM #1

My wife today got a call from the shop where she's buying her dress and bridesmaid dresses. She had her deposit paid in January 15 weeks before the wedding and was told that the dresses would take 10 weeks to arrive - she had paid the deposit 5 weeks earlier than necessary in other words.

Anyway someone called from the shop saying that there was an issue with delivery and it would cost an additional €80 to get the dresses delivered on time for the wedding.

Has anyone come across this before? If this was for a new TV then we would simply walk away. However she doesn't want to fall out with the shop as they will be dealing with her dress and doesn't give her much time to get bridesmaid dresses anywhere else now.

Personally I think they're taking us for a ride but it's a very awkward position to be in.

January · 18-02-2014 09:08PM

Does she have anything from the shop saying that it will take 10 weeks for delivery? If it does they are legally bound to get the dresses for her within ten weeks, at their cost.

BarneyMc · 18-02-2014 09:12PM

January wrote: »

Does she have anything from the shop saying that it will take 10 weeks for delivery? If it does they are legally bound to get the dresses for her within ten weeks, at their cost.

Not sure but will ask her. Legally or even morally they're completely in the wrong but the wedding is coming up in May and leaves us less likely to punch.

By the way I should have said 'wife to be'.

January · 18-02-2014 09:28PM

Myself and my husband to be refer to each other as husband and wife all the time too

We're there already, all we need is the paperwork.

I'd definitely be pushing especially since the wedding is in May, doesn't leave much time for alterations if they are needed.

Sligo1 · 18-02-2014 09:34PM

I had this problem with my bridesmaids dresses. However, I had already paid and extra €150 to get a rush cut done as I had left it quite late for ordering. So basically the dresses didnt arrive when they were meant to which was already very close the wedding. The shop ensured they would be delivered to them from the factory at a specific date a week or 2 later and the shop then paid for a courier to deliver to each of the bridesmaids home addresses, one who was in England.

I would think you should be having a very stern/assertive word with the shop here. If you were given a delivery date this is no fault of your own that they haven't arrived. Have you signed anything with the shop or a deposit slip etc? Any contract at all?

I would not be handing them over any more money. Surely the onus is now on the shop to arrange the dresses reach them on time for your fiancée to arrange alterations etc? I'd say they are trying their luck with the €80.

BarneyMc · 18-02-2014 09:39PM

Yes I agree, will play hard ball for starts and see how it goes. Rip off Ireland is alive and well!

December2012 · 19-02-2014 10:18AM

Maybe this is a case where you could be the go between? You be the "bad cop" and your wife gets to be "good cop" thus keeping her own correspondence with them stress free about her dress?

BarneyMc · 19-02-2014 12:03PM

December2012 wrote: »

Maybe this is a case where you could be the go between? You be the "bad cop" and your wife gets to be "good cop" thus keeping her own correspondence with them stress free about her dress?

Yes thought about this but I think she wants to deal with it herself and not have me blast them too much. I'm afraid what I might say to them!!

flikflak · 19-02-2014 05:37PM

You paid the deposit and were told 10 weeks from payment. Now they are telling you they need more money in order to deliver these dresses within the 10 weeks, is that right?

Was there ever any talk of there perhaps being an extra charge should there be any delays with the delivery?

Do you have this 10 weeks lead time written anywhere? If not then maybe hard to argue with them and you will have to suck it up and pay the €80 if you want your dresses delivered on time.

IMO bridal shops are a scam. I am so glad I purchased mine online. Took 3 weeks from ordering to arrive and is just perfect. None of this 6 months before rubbish and adding on extra costs when they feel like it.

Good luck, I hope you can get this resolved but I expect you will have to pay €80 to do so.

newtothis13 · 19-02-2014 08:54PM

flikflak wrote: »

You paid the deposit and were told 10 weeks from payment. Now they are telling you they need more money in order to deliver these dresses within the 10 weeks, is that right?

Was there ever any talk of there perhaps being an extra charge should there be any delays with the delivery?

Do you have this 10 weeks lead time written anywhere? If not then maybe hard to argue with them and you will have to suck it up and pay the €80 if you want your dresses delivered on time.

IMO bridal shops are a scam. I am so glad I purchased mine online. Took 3 weeks from ordering to arrive and is just perfect. None of this 6 months before rubbish and adding on extra costs when they feel like it.

Good luck, I hope you can get this resolved but I expect you will have to pay €80 to do so.

Bridal shops are renowned for this. It happened my sister also, two weeks before the dresses were due to arrive she was told there was a major delay, after much hassling and arguing the shop eventually relented and paid the extra to rush the dresses.
Flick flak do you mind letting me know what site you bought your dresses online from? We're hoping to go down this route

flikflak · 20-02-2014 10:50AM

Light in the box

BarneyMc · 23-02-2014 05:38PM

My wife to be rang up the other day and argued her case but to no avail. The owner said the additional €80 had to be made that day to secure the order. They know they could get their pound of flesh and by God they did.

I'll be telling as many people as possible about what happened so they can decide whether to use this company or not.

Toots · 24-02-2014 02:02AM

Might be a bit late now but it couldn't hurt to get in touch with the National Consumer Agency and see what they have to say.

Milly33 · 24-02-2014 12:42PM

such a shame..Shame on them. Name and shame is the way to go.. Leave a very public review on any well know site you can get to and send it onto them to let them know how you feel about the way it was done.. I know you might think this is a bit much but I hate the way some business's get away with things like this..

travellingbid · 24-02-2014 02:49PM

This is a regular occurance with bridal shops.........A friend of mine refused to pay the extra as she'd an invoice from the shop detailing the date of delivery to her. Went on right up to two weeks before the wedding when she was told they'd give her a call to confirm when she could pick up but there were in a courier van on the way to Limerick...............She never got those dresses and it took her dad & the Groom going to the store 4 days before the wedding (while she was in Coast shopping) to get her refund

Bridesmaid Dress Holdup

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