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How does the Unsubscribe / Remove text number work?

  • 10-01-2014 06:25PM
    #1
    Ainewell
    Registered Users, Registered Users 2 Posts: 6 ✭


    I may be missing something here :confused:, but I just received a text from Papa John's a couple of minutes ago and at the end of the message it says 'Text REMOVE to 50050'. I did this.

    My phone remembers the other messages I have sent to this number. I have previously sent three opt-out messages all using the word 'Stop' to this number before. I know one was for Soundstore, can't remember the others.

    Anyway I'm wondering if anyone knows how 'they' know what I want to unsubscribe from if all the texts go to the same number??

    I'm confused!


Comments

  • #2
    L1011
    Registered Users, Registered Users 2 Posts: 75,483 ✭✭✭✭L1011


    REMOVE is non-standard terminology and I'd hazard a guess it does absolutely nothing. STOP to the number is what they're meant to handle under the regulations and there's nothing stated on what to do if a shortcode is shared.


  • #3
    Five Lamps
    Closed Accounts Posts: 687 ✭✭✭Five Lamps


    Yeah, remove is wrong. It should be STOP. This is the terminology that they are obliged to do by ComReg.

    50050 is operated by Saadian Technologies Ltd 01 6341330 info@saadian.com


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