365online says latest version of Internet Explorer is 'no longer supported'

coylemj · 05-12-2013 12:54AM #1

I recently upgraded my Internet Explorer browser (under Windows 7) to version 11 but now when I start 365online, it comes up with a pink box containing the following text in red.....

365 online no longer supports your browser, please upgrade. For more information see our FAQs

Bank of Ireland: Billy · 05-12-2013 11:44AM

Hi coylemj,

Thanks for contacting us on Boards.

Apologies for the inconvenience caused.

Please call Banking 365 on 0818 365 365/00 353 1 4044000 while you have online access and a representative will take some details and have this looked into.

Representative assisted hours are 8am - 12midnight Monday to Friday and 9am- 6pm Saturday, Sunday and Bank/Public holidays.

Thanks

Billy

delos · 06-12-2013 04:36PM

I get this too but I can log in without issue. I suspect that the website just isn't recognising the new version of IE.

Just had to fix OWA by adding the site to the Compatibility view settings. If I add 365online.com to the list the warning goes away. We still need BoI to fix the site though

Bank of Ireland: Alison · 09-12-2013 12:38PM

Hi delos

Thank you for your post, we appreciate your advice mentioned above.

To address your concerns relating to your query, it will be best to contact Bank of Ireland 365 on 0818 365 365 or from abroad on 00353 140 44000. A representative can assist you further.

Thanks
Alison

Skatedude · 10-12-2013 09:56AM

er, we really need to contact BOI to tell them to update their software?

365online says latest version of Internet Explorer is 'no longer supported'

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