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UPC WiFi dropping intermittently (Horizon)

  • 25-10-2013 05:48PM
    #1
    PaulieC
    Registered Users, Registered Users 2 Posts: 6,196 ✭✭✭


    has anyone experienced this ? Basically the WiFi is dropping intermittently, sometimes for just a few seconds, sometimes for a few minutes. This is a complete pain as it means Netflix stopping, online videos stopping, dropped Lync calls etc. I've had UPC broadband for years and this has never happened, only started since I got Horizon.
    Any remedies ?


Comments

  • #2
    who_me
    Registered Users, Registered Users 2 Posts: 3,669 ✭✭✭who_me


    Could be many things, but are the drops regular (every 20 or 30 minutes)? If so, check on the router page to see how often DHCP is set to renew. I don't know what the default on Horizon is, but on a previous UPC router it was set to 30 minutes, meaning the network drops exactly twice every hour.


  • #3
    dreamers75
    Registered Users, Registered Users 2 Posts: 20,558 ✭✭✭✭dreamers75


    Use https://play.google.com/store/apps/details?id=com.farproc.wifi.analyzer&hl=en this on your phone/pc/iphone
    Find a channel with no interference and change the routers wifi channel to that.

    7 works for me but may not for you.


  • #4
    steveon
    Registered Users, Registered Users 2 Posts: 3,905 ✭✭✭steveon


    change the wireless frequency used by the box....factory set to ch1, change to ch11 or 7.


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