Generic e-mail address for ROS.ie support?

JohnCleary · 23-10-2013 12:09PM #1

Trying to register for self assessment income tax (sole trader) on ROS.ie

All godo until I try to 'Retrieve Digital Cert'. I enter the tax type (income tax) and then enter the ID (my PPS number) but I get the error "ID not found"

Does anyone know if there is an e-mail address I can contact Revenue on? There is a 'Secure e-mail' but the registration looks like it'll take an age...

I searched on the site but can't get any specific e-mail address

Citizenpain · 23-10-2013 12:28PM

roshelp@revenue.ie

http://www.revenue.ie/en/online/ros/index.html

did you definitely use your pps number as your ID?

JohnCleary · 23-10-2013 12:31PM

Citizenpain wrote: »

roshelp@revenue.ie

http://www.revenue.ie/en/online/ros/index.html

did you definitely use your pps number as your ID?

Thanks.

For previous steps, my ID was my PPS number as i'm a sole trader (not sure if that's why, but it's what my ID number was)

It would make sense as the site indicates that the ID number is a 7 digit followed by a number (and I don't have a VAT number)

Citizenpain · 23-10-2013 12:34PM

yeah - i see that now sorry - I had thought you could set your own

srsly78 · 24-10-2013 11:54AM

Sole traders get treated differently from other registrations.

For personal reg = use your pps number.

For a business = use your vat number.

But if you are a sole trader without a vat number then ?????????? Ask roshelp

Generic e-mail address for ROS.ie support?

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