Mouse drivers are not installed,please help!

Digy123 · 18-09-2013 05:52PM #1

Hey lads,Until now my Sharkoon Drakonia has been amazing. Last night it was working perfectly,Now it wont move on screen,i can click the left and right mouse buttons but the cursor will not move,I have installed my Motherboards Driver disks twice but to no effect,Windows Device manager says the following.
http://gyazo.com/e43b7f3f555e955164eb55e1baa38fc1
Sometimes the numbers at the end of that message change,iv seen 01,02,04 and 05.
Can someone please help me?

Fatal Except1on · 18-09-2013 05:59PM

Have you got another mouse to check? If so, go into device manager, uninstall the old mouse, including any stored drivers if it asks, and then reboot + connect mouse back up

Digy123 · 18-09-2013 06:11PM

Fatal Except1on wrote: »

Have you got another mouse to check? If so, go into device manager, uninstall the old mouse, including any stored drivers if it asks, and then reboot + connect mouse back up

I will try that now,thanks

Digy123 · 18-09-2013 06:23PM

Sadly that did not work

any other ideas?

bezerk · 18-09-2013 06:29PM

Did you try mouse on another pc/laptop? Did you get installation disc with mouse?

Fatal Except1on · 18-09-2013 06:42PM

Your mouse should have standard plug and play functionality without drivers.
Secondly, you said your mouse buttons worked, but movement doesnt.

Perhaps an optical/laser issue?

As previous poster said, try in a different PC and see

Mouse drivers are not installed,please help!

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